Wer nutzt diese Software?
We provide a technology platform to help you win, retain and delight customers. We leverage AI, analytics, big data and automation to streamline your customer experience.
Durchschnittliche Bewertung
5 Bewertungen- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
Produktdetails
- Startpreis 399,00 $/Monat
- Preisinformationen The pricing details includes only 1 profile. Additional Profile 250 USD
- Kostenlose Version Nein
- Kostenlose Testversion Ja
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Einsatz
Cloud, SaaS, Web
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Training
Persönlich
Live Online
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Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Locobuzz Solutions
- https://www.locobuzz.com
- Gegründet 2015
Über Locobuzz
Our products Engage, Immerse and Converse provide one-stop shop for all your Digital Marketing and Customer Experience requirements.
We Provide an analytics driven approach to Customer Engagement & enable Precision Marketing.
LocoBuzz started from a spare bedroom about 5 years ago and today is a 90 people strong organization with clients across all of India, South east & Japan
Locobuzz Funktionen
- Analytik
- Dashboard
- Empfindungsanalyse
- Feedback-Management
- Kundensegmentierung
- Multichannel-Datenerfassung
- Prädiktive Analytik
- Survey/Poll Management
- Textanalyse
- Wissensmanagement
- Absichtserkennung
- Code-Free Development
- Empfindungsanalyse
- Kontextabhängige Anleitung
- Mehrsprachig
- Omnichannel
- On-Screen-Chats
- Spracherkennung
- Sprachsynthese
- Virtueller Assistent
- Vorkonfigurierte Bots
- Wiederverwendbare Komponenten
- für Entwickler
- Empfindungsanalyse
- Gamification
- Kampagnenmanagement
- Reaktions-Management
- Review Generation
- Social Media-Kennzahlen
- Social Media-Überwachung
- Überprüfung bewerten
- Aufgabenmanagement
- E-Mail Marketing
- Empfindungsanalyse
- Kalender-/Erinnerungssystem
- Kundenbetreuung
- Lead-Erfassung
- Lead-Pflege
- Live-Chat
- Marketing-Automatisierung-Integration
- Multichannel-Social-Media-Integration
- Nachverfolgung der Marken
- Social Media-Überwachung
- Zielgruppen-Targeting
- Anpassbare Berichte
- Engagement-Verfolgung
- Kampagnenanalysen
- Lead-Zuordnung
- Multichannel-Datenerfassung
- Nachterminierung
- Nachverfolgung von Influencers
- Wettbewerberüberwachung
- Dashboard
- Empfindungsanalyse
- Folgenabschätzung
- Konfigurierbare Warnmeldungen
- Kundenbindung
- Nachverfolgung von Influencers
- Reputationsmanagement
- Segmentierung der Audienz
- Trend-Verfolgung
- Wettbewerbsanalyse
Empfohlene Produkte
Die hilfreichsten Reviews für Locobuzz
User Friendly and data enriched tool for customer study
Bewertet am 31.5.2019
Monika B.
Kommentare: We are using Locobuzz for our response management, competition analysis, category listening and to be updated about digital chatter of other competitors.
Vorteile: Its customization option as per requirement, Real time visualization, Reporting, data extraction and its DIY dashboards for the ease, understanding the digital chatter across all platforms with easy and clean reports, very cooperative staff and hardworking agents.
Nachteile: Influencer stream can be more streamlined, e commerce listening
CRM enables us to resolve the complaints faster
Bewertet am 22.5.2019
Sunny J.
Kommentare:
1. Identify Potential Leads and pursue them with a quick response
2. Faster and accurate response on all the social media and internal queries.
3. On time ticket generation which helps us to passive the user quickly.
4. Good support from Sales and complaint resolution team.
Vorteile:
1. LocoBuzz provides access to respond in a timely and accurate manner to various people across various channels like Facebook and Twitter.
2. LocoBuzz offer reports and automated alerts to our team for actionable insights on products and service and keep us notified, as required. The reports help us with insights on social media accounts, product feedback and identify after sales service related issue and much more. The automated alerts apprise us on digital buzz and help take necessary action.
Nachteile: Can't think off any right now. It better than the previous CRM.
Software that can rule the social space
Bewertet am 2.6.2019
Nandkishor N.
Kommentare:
1. PR Dashboard should have filters of followers and it should extend its display timeline to past 24 hrs
2. Also verified user filter should be present in social buzz and PR Dashboard
3. Customizable potential reach options for campaigns, so brand can customize and use their own formulas to calculate potential reach
Vorteile:
Ease of configuration
PR Dashboard
Simplicity of the tool
Nachteile:
At times slow
Loading time can be improved
Interface can be much better
Different, fast and apt
Bewertet am 23.5.2019
Vanshika B.
Kommentare: Been using from last three months and have already recommended to everyone who's looking out for a solution.
Vorteile:
I like the DIY DASHBOARDS. This features literally attracts me to come to office and send reports like anything.
Also, it's very seamless. The interface is commendable as it's user friendly.
Nachteile: I think I pretty much like everything about it.
Locobuzz Bot
Bewertet am 23.5.2019
Dishant S.
Kommentare: We are getting some good conversion from the chatbot and we are able to divert the traffic on bot.
Vorteile: User journey is very easy and bot is easy to handle.
Nachteile:
back-end is weak
Sometimes it is very complex to map the journey.