Wer nutzt diese Software?

We serve businesses and non-profits who need to deliver educational or other content to increase member value.

Durchschnittliche Bewertung

357 Bewertungen
  • Gesamt 4.3 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.1 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktinformationen

  • Startpreis 300,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • MemberClicks
  • http://www.memberclicks.com
  • Gegründet 1998

Über MC | LMS

MC | LMS, the new Learning Management System from MemberClicks, gives businesses and organizations the opportunity to affordably and easily deliver valuable content and streamline certifications. Since 1998, MemberClicks has provided thousands of associations across North America with refreshing technology solutions. With MC | LMS, we provide an approachable experience for both administrators and users at a price that wont break your budget.

MC | LMS Funktionen

  • Asynchrones Lernen
  • E-Learning-Unternehmen
  • Elektronischer Handel
  • Gamification
  • Gemischtes Lernen
  • Hochschulbildung/Erziehung
  • Integrierter Autorensystem-Kurs
  • Mobiles Lernen
  • Portal für Lernende
  • SCORM-Compliance
  • Synchrones Lernen
  • Unternehmen/Geschäft
  • Videokonferenzen

Die hilfreichsten Reviews für MC | LMS

Very useful tool, if you have the time to figure it out...

Bewertet am 19.11.2019
Heidi G.
Membership Coordinator
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service has always been my favorite part. Everyone responds quickly and is eager to help. I never have to wait longer than 10 minutes, and I am always encouraged when I can reach a real person.
Overall though, I am using this software because my company bought it. It's not that I am unhappy with it, and it often gets the job done, but in order for website to be fully functional, Atlas has all control of the design of our website. We cannot design it ourselves (with wordpress or something). If we could design our own website, and have a more intuitive desktop version, then Atlas would be the best CRM system ever!

Vorteile: This software is multi-purposed and helpful in many ways. The online version is the most developed since it was purchased by Atlas. Sometimes it can be a little finicky to navigate, but overall and easy experience. The desktop version is another story...
It is helpful, as a nonprofit organization that often hosts events, to have one software that manages the data being tracked from our website. I can watch the traffic coming into our website via MemberClicks, and that always helps with our marketing strategies. I can't imagine the cost of finding 3rd party software that would fully encompass everything that Atlas has to offer. Sometimes the benefits are so numerous that it's easy to miss what Atlas can actually do. You have to watch carefully to stay on top of all the new gadgets.

Nachteile: The desktop version is a nightmare... Not only does it look like a bad 80's version of your grandmother's email, but it isn't always intuitive to use. Some times you can click the obvious "save" button when adjusting info on a profile. Sometimes that "save" button won't let you click it, so you have to right-click, and scroll through menu options in order to save. It's quirks like those that makes it really frustrating. But, once the desktop version functions as intuitively as the online version, I'll be a happy camper. Why do I still use the desktop version if online is easier? Because most of the web tutorials offered are for the desktop version- especially when it comes to membership tracking. There are several functions that the desktop version does better than the online version.

Great product

Bewertet am 21.8.2019
Naomi B.
Communications Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall good experience. Set up was fairly streamlined. Some glitches here and there - some of which have yet to be resolved (i.e. directory map location issues and mailchimp integration issues); customer service is overall pretty good - my only beef is when items are not being resolved I get no response or follow ups to let me know what's going on - it's like they fall off the face of the Earth (i.e directory map location and mailchimp issues). However, the service folks are always very nice and helpful 95% of the time. When compared to other member management software platforms - this one has most of the features we wanted for the price we could afford.

Vorteile: Overall this product has MOST of the features we were looking for in a member management / website integration system. We needed software that managed our membership database and integrated with our website and would allow for easy registration for events on our site.

Nachteile: I wish the online version included all of the features and functionality of the desktop software. Alternatively, I wish the desktop software was mac compatible. I also wish there was some additional customization options on the registration forms for events so that you can customize the look of the registration forms to break up areas between registration fees vs. sponsorships vs. other registration items so things were more intuitive. I also wish there was a way to offer downloadable or "e-tickets". Another "wish list" item is the ability to create your own custom forms outside the membership form or event registration forms - such as a form where users can donate to a charitable cause where users can input whatever value they want. There are several other "wish list" items I'd like to see that are available in other software platforms.

MemberClicks/Weblink Review

Bewertet am 17.1.2019
Sarah S.
Bookkeeper
Politische Organisation, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I like this software. It is user friendly, and seems to be very progressive. When you need help with it, that is when the experience is not that great. But if you can learn the database and not have to ask for help very often, you will be happy.

Vorteile: I've been using this software for a bit over two years now, and I've always been pretty happy with it. We started using it as Weblink, and now we are still using it as MemberClicks. One of the things I love about this software is the updates. There are updates all of the time! And they take suggestions for updates and then implement them. So, I love that I can suggest a way that the database would work better for me, and then look forward to an update to possibly see the change I suggested implemented.

Nachteile: As mentioned above, when I first started using this software it was Weblink. The Weblink customer service team was one of the best customer service teams I have ever worked with. I actually loved reaching out to them, and working with them through whatever issue I was having. Since the MemberClicks change, the customer service is definitely an area that has gone downhill. There are long waits in a queue before you ever talk to someone, then when you finally do get to speak with someone, it seems as though their first response is always to assume that I am doing something wrong. They will often point me in the direction of common sense fixes, and act like I hadn't thought of those already. As an administrator of this database in my company, I pride myself with knowing how to use it, and also knowing where to find answers when I need them. When I have a problem, I always go to the help page and search articles before I ever contact customer service to ask for help. If I'm asking for help, it is because I have already exhausted my resources and there really is an issue with the software. It would be nice to be given the benefit of the doubt, rather than talked to in a manner that implies I do not know how to use the software. The customer service is definitely an issue that is talked about constantly in my workplace. We really miss the Weblink customer service.

Your Member Management Solution... All in One Software!

Bewertet am 15.8.2018
Brian B.
Weblink & Marketing Specialist
Bürgerliche & soziale Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were seeking a platform that could integrate a lot of our functions that were not in one place--ie, we were using one software to track members, another to track events, and yet another to invoice and receive payments from our members. This software has allowed us to streamline our operations by bringing most of our daily functions into one software platform, and has allowed our team to do what they do best-- service our members!

Vorteile: It is perhaps the most comprehensive software out there in terms of managing a membership database. It not only allows us to store and track basic member data, but also allows us to run registration for events, process payments, create and track different member groups and committees, segment our members according to membership level, track communications with our members, and allows us to communicate with our members relatively easily and seamlessly. If you are comfortable with SQL it offers extremely robust reporting options to view and segment member data in just about any way possible; even if you're not comfortable with SQL it has the ability to build reports, and includes a lot of pre-built reports that are helpful. The best part, however, is the customer service provided. They are always extremely prompt and courteous in responding to questions or issues, have a very robust online help section, and are always seeking out ideas for improvements and enhancements to the software. I've never dealt with a software company that so eagerly seeks (and implements!) the feedback and suggestions of its users!

Nachteile: As with any software it has its quirks and glitches. Things will stop working for seemingly no reason, but will be resolved in the next update. Reporting can feel a bit clunky at times, especially to those not comfortable with SQL.

The product is good and somewhat easy to use, but It's the service that keeps us happy.

Bewertet am 13.6.2018
Lori K.
Project Manager
Öffentliche Sicherheit
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to use website creation area. Be able to update our website easily helps us to keep the content more current. Easy to create reports for our magazine distribution and other media distribution. It is easy to create the needed forms for our special events. The dashboard is a great way for my board of directors to view current membership numbers, this saves me time and I don't have to provide a report each month. It is nice having a help desk link to get questions answered quickly. It is also helpful to have the Tuesday and Thursday training sessions show up on my google calendar so that I can learn memberclicks funtionality on a weekly basis. Our members find it easy to use as well. They can update there membership rosters with a simple click of a button. They can add just as easily by clicking a button to add a new member to there roster.

Nachteile: I do not like the limitations of the content we want to creation, such ad emails. There seems to be a lot of limitations of size and file types. I do not like that an invoice does not automatically update after a service director updates there individual profile list of there active members. They have to call our office for us to click several buttons and create a new invoice so they can pay it. Our organization has annual renewal of over 7000 people, a simple button that the service director could puch once the roster has been updated to update the invoice automatically is something memberclicks needs to add. I know that we are not the only organization that does group membership types. Annother feature that would be nice is to be able to see more detailed demographics on our e-blast system. I know we can see who opened it but additional data would be nice.While the help desk page provides alot of information, I would like to see more video content on how to do things with memberclicks. I prefer video over reading long pages because i do not have alot of time in my day to search for the answers, which is why if it takes me more then 10 minutes to find an answer, I will stop looking and call customer service.

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