Was ist Savvy Pet Spa?

Simple, intuitive, software for pet groomers worldwide. Powerful new business management tool to improve efficiency & reduce no shows.

Wer verwendet Savvy Pet Spa?

Pet Groomers

Savvy Pet Spa – Details

It's All Savvy

Savvy Pet Spa – Details

It's All Savvy

Savvy Pet Spa – Videos und Bilder

Videos zu Savvy Pet Spa

Kosten ähnlicher Produkte wie Savvy Pet Spa vergleichen

Startpreis

20,00 $/Monat
Nicht verfügbar
4,99 $/Monat
50,00 $/Monat

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Ja
Kostenlose Version Ja
Kostenlose Version Nein

Gratis Testen

Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Nein

Savvy Pet Spa – Bereitstellung und Support

Kundenbetreuung

  • 24/7 Live-Support
  • Chat

Einsatz

  • Cloud, SaaS, webbasiert
  • Android (mobil)
  • iPhone (mobil)
  • iPad (mobil)

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Funktionen von Savvy Pet Spa

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Automatisierte Terminplanung
  • Belegmanagement
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail Erinnerungen
  • E-Mail Marketing
  • Echtzeit-Berichterstattung
  • Elektronische Zahlungen
  • Erinnerungen
  • Inventarverwaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenhistorie
  • Kundenmanagement
  • Kundenportal
  • Kundenspezifisches Branding
  • Mehrere Benutzerkonten
  • Mehrere Standorte
  • Mitarbeiter-Management
  • Mitarbeitermanagement
  • Mobile Pflege
  • Online-Buchung
  • Provisionsmanagement
  • Rabattmanagement
  • Rechnungsmanagement
  • Reservierung-Management
  • Reservierungs-Management
  • SMS-Nachrichtenversand
  • Service-Katalog
  • Social-Media-Integration
  • Suchen / filtern
  • Terminplanung
  • Terminverwaltung
  • Verfügbarkeit-Management
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Wiederkehrende Aufgaben
  • Wiederkehrende Termine

Siehe die vollständige Hundesalon Software Liste

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Erfahrungen mit Savvy Pet Spa

Alle 15 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
5
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Bewertung

5
14
1
1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Pete C.
Pete C.
Slave in UK
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

You can stop looking now

5 vor 2 Jahren

Kommentare: Savvy's help and support is/has been fantastic. [SENSITIVE CONTENT HIDDEN] have all been a great help in getting us set up and importing our data (600+ customers and 800+ pets) and every question I have has been answered very quickly even outside business hours.
The community built around Savvy is an invaluable resource allowing you to get ideas off other people using the software as well as the fantastic support by Savvy themselves.

Vorteile:

Savvy has a very clean well thought out interface that's very simple to use without compromising on features that its more establish competitors have. Appointment creation is very quick and automatically sends out sms & email notifications, which can be fully customised. We can have the calendar setup exactly how we want with the colors we want. Savvy is not plastered with over complex interface to incorporate additional features we don't want. None of them silly you can't do this without spending more money messages. There's no need for any goomer to look at any other software Savvy is the one.

Nachteile:

Do I need to fill this box in?... ok then. The android app (Dont have iphone so couldn't tell you about that) appears to be a little behind with some of the newer features, however its a responsive webapp therefore just using your browser works perfectly, kinda makes me wonder why bother with an app. Savvy is currently very focused on grooming and does not currently offer daycare, boarding or kennel modules, however i'm pretty sure it could work for daycare and basic boarding if required. This is exactly why we love the software because it's not plastered with over complex interface to incorporate features we don't want.

Renee M.
Groomer in USA
Tierarzt, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Savvy is the business!

5 vor 6 Monaten

Kommentare: I will be using Savvy for the life of my business. I absolutely love it and recommend it to all my fellow groomers!

Vorteile:

I love the detailed customer and pet information capabilities, ease of booking, and how easy it is to customize to suit my needs. I have almost no No-Shows thanks to the sms features. As a home based groomer, I was able to customize to send appointment details specific to my business, as well as an automated message with the address for new clients. All I have to do is hit one button and they get all the information they need. Reminders go out automatically the day before a scheduled appt but can be set to go out at any interval. I am a single home based groomer and this suits my needs perfectly with the least expensive tier, which is only $20 per month. The included monthly sms credits have always been plenty and I haven't needed to purchase extra. You can also customize and edit emails specific to your business and send them automatically to clients. Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.

Nachteile:

The only issue that I had, was that the company is based out of the UK and the default settings are not what are generally used in the US. I needed to update settings from BP to USD, appointment times in texts were listed in 24HR time, and the UK lists dates as DD/MM/YY instead of MM/DD/YY and I was worried it would be a bit confusing for clients. They were very helpful and fixed all the settings for me very quickly however. Again, their customer service has been wonderful. The time difference has never been a problem for communication.

Daniel H.
Director in UK
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Loads of features but so many bugs overlooked

1 letztes Jahr

Kommentare: Over priced with lots of features but they have over looked fixing the basics before moving on to adding more features

Vorteile:

It is user friendly but that's about where it stops been a pro

Nachteile:

It has allowed double bookings. It has features that show as available but they are not ready yet other things don't work. There has been periods where the software has been unusable due to updates. The customer support when we discovered double bookings was just ask the customer to rearrange. We charged the customer £10 deposit and they expect us to just tell them that the appointment they booked was not available. The customer experience is important to me and this is not a positive experience. At least they thanks us for letting them know about the issue.

Antwort von It's All Savvy

vor 10 Monaten

Hi Dan, thanks for your review, if you have any outstanding issues do come through HELP and access our 24/7 support.

Julie B.
Dog Groomer in UK
Tierarzt, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent product and customer service

5 vor 2 Jahren

Kommentare: My experience with Savvy Pet Spa has been fantastic. They are always on hand to help from early morning to late into the evening and nothing is too much trouble. I’m so pleased with their service and software that I have now ditched my old paper diary that I used to lug around with me everywhere and now I just take my iPad. It’s so much easier and all my information is at hand wherever I am.

Vorteile:

This software is very easy to use. It’s laid out in a simple format so appointments are easy to create and view. If you can’t remember the customers name, no problem, you can look up the dogs name and all the information is there. Adding and amending information is super easy. I love the automatic SMS messages that are sent out to the customer once the appointment has been created and you can modify the messages to suit your business. Their customer service is exceptional. When I first joined I needed help getting started due to my own inabilities and I didn’t think anyone would be able to help at 19.30 in the evening but [SENSITIVE CONTENT HIDDEN] was there talking me through the set up. They take on board your suggestions of improvement or features you’d like added which could help other users and they implement them. They have a fantastic Facebook community where users can help each other and make suggestions to Savvy.

Nachteile:

The software is a work in progress and they are adding new features all the time. Occasionally things can run a little slow or certain things stop working but as soon as you make them aware they get straight on to fix the issue.

Rachel S.
Dog groomer in UK
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nothing compares

5 vor 2 Jahren

Kommentare: Savvy pet spa as made the day to day running of our salon so much smoother and a lot more time efficient, saving us money and making out business more professional. We love the ethos behind the company and appreciate the extra mile they go.

Vorteile:

The customer support. They are amazing at dealing with any issues and take on feedback to improve their software. The interface is very intuitive and I like that everything is customisable.

Nachteile:

It can take a while to iron out the smaller problems and you dont alway know when/if it gets resolved.