Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist ServiceWorks?

Verbessere deine Außendienstleistung. Unabhängig davon, welchen Service du anbietest, bietet dir das Unternehmen eine passende Lösung. Das Unternehmen bietet End-to-End-Business-Lösungen für alles, was du benötigst, einschließlich Terminplanung, Versand, Fakturierung, Rechnung, Routenoptimierung, GPS-Verfolgung und CRM.

Mit allen Funktionen erhältst du einen ausgezeichneten Kundenservice kostenlos. Das Onboarding auf die Website ist einfach und problemlos, da alle Daten für deine Kunden- und Preislistenlisten importiert werden.

Wer verwendet ServiceWorks?

1. Haushaltsgeräte und HLK 2. Reinigungsdienste 3. Schädlingsbekämpfungsdienst 4. Kfz-Werkstätten 5. Flottenmanagement 6. Flugzeugwartung 7. Elektro- und Sanitärtechnik 8. Landschaftsbau und vieles mehr

ServiceWorks Software - 1
ServiceWorks Software - 2
ServiceWorks Software - 3
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ServiceWorks Software - 5

Du bist nicht sicher, ob ServiceWorks das Richtige ist? Mit einer beliebten Alternative vergleichen

ServiceWorks

ServiceWorks

3,8 (62)
828,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
185
10
3,6 (62)
3,9 (62)
4,0 (62)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
36,00 $
Monat
Kostenlose Version
Kostenlose Testversion
172
145
4,2 (6.440)
4,1 (6.440)
4,0 (6.440)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ServiceWorks

Durchschnittliche Bewertung

Gesamt
3,8
Benutzerfreundlichkeit
3,6
Kundenservice
4,0
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
44%
4
23%
3
16%
2
6%
1
11%
Stacey
CEO in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Small Business Miracle for Field Management

5,0 vor 7 Monaten

Kommentare: We are glad we switched. We used SW with our prior employer and there was still a lot of beta going on and so when we started our own company I thought we could find something more well put together and that was not the case. As far as from an appliance store and repair company this software is amazing. Just the part integration with Marcone has saved me soooo much time in the back office.

Vorteile:

Our favorite is the texting capability with our customers in their jobs and the part inventory and EVERY manufacturer part for appliances being in the system and we do not have to add part numbers or prices in, OMG such a time saver. I love being able to customize our own invoices to show what we need it to for our business. Entering a customers information and scheduling is very easy and fast since it is all o one page, no switching pages or screens.

Nachteile:

I have had a few issues with reports or some things not saving properly. The issues are minor compared to what I have experienced with other software or the mobile app though. When updates happen sometimes there is glitches, but their support when you reach out is fast with fixing or having a resolve.

David
President / Co-owner in Kanada
Erneuerbare Energien & Umwelt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

How service works saved us at least one full time employee AND made our services better

5,0 vor 3 Jahren

Vorteile:

The scheduling and ease of information gathering. The way it is setup we can easily navigate and find what our client wanted and we are now able to customise even more their experiences with us. It has removed a lot of non value added activities that we had to do manually. We have the opportunity to look for cost overruns and how efficient we are as a company every day and at any time we have access to progress reports.

Nachteile:

The initial configuration is rather easy but being in Quebec, Canada has made some issues difficult for us in setting up taxes and linking up quick books. Otherwise the CRM, Dispatch, job creating software ticks all the boxes for us.

JOSH
Service Manager in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Could be great. Maybe wait a few years

2,0 vor 3 Jahren

Vorteile:

The software is inexpensive. The features they proclaim to have are great, but many of them do not work as advertised if at all.

Nachteile:

There are constant major changes that are not communicated. Repeat failiures within the software are almost a weekly event. It is to the point where we joke around about betting what is going to fail next. We have had issues with everything you can think of from ordering/checking in parts, submitting claims, sending notifications, routing, scheduling, accounts receivable, reports made, etc. You name it and it either is still not working or has broken multiple times in the last few months. Most recently was today when customers were getting notifications if the schedule date was changed on their ticket. It was the notification to let them know parts were in. Also today was the system automatically changing the status of tickets with backorder parts received to a status that isn't usable. These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again. Their customer service is non existent. Easy way to tell is to try calling the number yourself. I'm convinced it is set to just go to voicemail automatically, and don't expect a call back. The only live person ever available was the sales rep who first set us up. He was great but has now left the company and I expect many users will do the same.

Antwort von Service Works

vor 3 Jahren

We are constantly trying to improve and provide all of our customers support and care. We always listen to our customers and add new features. We learn from you to make our software better everyday. Thanks for the feedback and being an amazing customer!

Jessica
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great software

5,0 vor 3 Jahren

Kommentare: It's a great app for appliance repair companies like us.

Vorteile:

Offers a lot of options and makes everything really easy for the office and techs both.

Nachteile:

It has occasional bugs that make it impossible to work but it's rare and the customer service is great about fixing it!

Carol
OWNER in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fairly easy top use and easy to train employees on

4,0 letztes Jahr

Kommentare: made it very easy to be almost paperless everything is done on the technicians phone.

Vorteile:

easy to use and easy to train employees on, very easy to use on the phone and has very few problems.

Nachteile:

if you show a payment as a down payment you cant remove the payment without showing that it is a refund.