Was ist OnCall Health?

Cloud-basierte Virtual-Care-Lösung für Gesundheitsorganisationen. Ein HIPAA-, PIPEDA- und DSGVO-konformes White-Label-Tool für persönliche und Gruppenvideos, Instant Messaging und Praxisautomatisierung. Auf jedem Gerät oder Browser verfügbar. EMR-Integrationen und nutzerdefinierte Analysen. Verwende die Software von OnCall, um mit Unterstützung des OnCall-Teams deine eigenen sicheren Virtual-Care-Services zu starten. Keine Hardware erforderlich und für einzelne Ärzte verfügbar.

Wer verwendet OnCall Health?

Alle Fachkräfte im Gesundheitswesen.

Wo kann OnCall Health bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • OnCall Health
  • Ansässig in Toronto, Kanada
  • 2016 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch, Französisch

Über den Anbieter

  • OnCall Health
  • Ansässig in Toronto, Kanada
  • 2016 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch, Französisch

OnCall Health – Videos und Bilder

OnCall Health Software - 1
OnCall Health Software - 2
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OnCall Health Software - 1
OnCall Health Software - 2

Kosten ähnlicher Produkte wie OnCall Health vergleichen

OnCall Health

Nicht verfügbar
Kostenlose Version
Gratis Testen
13,99 $/Monat
Kostenlose Version
Gratis Testen
40,00 $/Monat
Kostenlose Version
Gratis Testen
13,99 $/Monat
Kostenlose Version
Gratis Testen

OnCall Health Funktionen

  • Anfangsbeurteilung
  • Aufgabenmanagement
  • Behandlungsplanung
  • Berichterstattung / Analyse
  • Bestätigung / Erinnerungen
  • EMR / EHR
  • Elektronische Rezepte
  • Fernbehandlungspläne
  • Für Praxen für mentale Gesundheit
  • Für medizinische Zwecke
  • HIPAA konform
  • Kommunikationsmanagement
  • Live-Chat
  • Medizinische Abrechnung
  • Medizinische Terminplanung
  • Mehrere Ärzte
  • Mehrfach-Anbieter-Praxis
  • Onlineformulare
  • Patienten-Aufnahme
  • Patienten-Terminplanung
  • Patientenportal
  • Persönliche Nachrichten
  • Reklamationsabwicklung
  • Self-Service Portal
  • Terminplanung
  • Verwaltung von Patientenakten
  • Videokonferenzen
  • Virtueller Warteraum
  • Zahlungsabwicklung
  • Überprüfung der Versicherungsberechtigung

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Bewertungen über OnCall Health

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,2
Kundenservice
4,4
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
41%
4
40%
3
10%
2
4%
1
4%
Carlton
Carlton
Psychotherapist in Kanada
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Secure and Easy to Use

5,0 letztes Jahr

Kommentare: My overall experience with OnCall Health has been extremely positive. The orientation was thorough and the support for my clients is excellent. The cost is a little high but I like the peace of mind of knowing that I am paying for a quality product that takes security of patient information seriously, and that is easy to use.

Vorteile:

OnCall Health has made it possible for me to maintain a fulltime virtual practice through the pandemic. I started using it before COVID as a means of reaching out to clients across Ontario. I like that it is Canadian-based and that the data remains on Canadian servers, and that they meet PHIPA requirements. I like its ease of use. The Help Desk is phenomenal. My clients can contact them directly for difficulties with setup. I am especially thrilled about the recent integration with Zoom. This has made the system even easier for my clients to use.

Nachteile:

The only thing I'm having difficulty implementing is the online forms. I'm lazy. I am slow to design and implement my forms so it's not getting done. By contrast another company that I deal with offers prepackaged outcome measures and even scores them for me and shows me the graphs. Now that would take my practice up a notch.

Tash
Research Coordinator in Kanada
Forschung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

OnCall Review

4,0 vor 3 Jahren

Kommentare: Our overall experience has been really pleasant. I truly appreciate all of the great customer service we have received from the team and the tutorials they provided my team to make sure everyone felt at ease using this new system.

Vorteile:

I like that the program is easy to use and navigate. There aren't too many buttons or screens so it was easy to teach the staff I am working with, without the fear of them getting lost within the program

Nachteile:

For our purposes, it would have been really nice to have more options/ freedom to set up patient surveys. As we work in research and need our questionnaires to match as closely as the standardize way they come, having more options would have allowed us to use this option- which was a key feature as to why we decided to increase our plan, and disappointing when it didn't end up working for our purposes.

Antwort von OnCall Health

vor 3 Jahren

Hi Tash, we appreciate you sharing your feedback! We're glad to hear that the platform has been easy to use for you and your staff! We're always working on updating and making our platform more user-friendly for our users - stay tuned for more updates coming your way!

Kristen
Project Manager in USA
Psychische Gesundheitsfürsorge, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great customer support!

5,0 vor 2 Monaten Neu

Kommentare: My overall experience with Oncall Health was great. We worked closely with Simone and Brandon who were both easy to work with and super responsive!

Vorteile:

The best thing about using Oncall Health as our EHR system for private practice was by far their customer service. They are responsive and listen to feedback to improve user experience!

Nachteile:

A few minor things about this software that has room for improvement. Again, these are minor little things that would just add convenience to administrators and providers. 1.) Populated notes to include diagnosis, therapist credentials and the option for an electronic signature ( I believe this is in the works) 2.) The appointment ID listed within the "notes" section of a client's roster contact so that you don't have to go back to the appointment page to cross reference. 3.) Real time calendar usage for providers using multiple calendars for appointments 4.) Option to "archive" roster contacts instead of deleting them. Or a way to differentiating current/past clients would be super helpful. We labeled them within the client name to help stay organized

JL
Founder/Clinical Director in Kanada
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Needs Improvement

3,0 vor 3 Jahren

Kommentare: It helps aid in the reduction of missed appointments due to reminders and decreases administrative support needed to do this task. However, there are several areas of growth needed to become the electronic file replacement it is designed to be.

Vorteile:

Great for scheduling and reducing administrative duties by sending automatic appointment reminders. Also nice to be able to send intake documents and forms prior/post session as needed.

Nachteile:

The digitization of documents aren't printer friendly when needed and customers find the interface cumbersome according to feedback. Additionally, there isn't a convenient way to pull up case notes without searching individually or records of documentation submitted electronically.

Antwort von OnCall Health

vor 3 Jahren

Hi JL, we appreciate you sharing your feedback with us. We're glad that you've found OnCall great for scheduling and automating certain parts of your practice! Documents, such as intake/consent forms, can be exported and saved as PDFs in printer-friendly formats. We do offer an add-on Roster profile feature that would enable you to quickly view all of your patients and search patient profiles in order to get the information you need. Hope this resolves some of the problems you are experiencing!

Peter
President & CEO in Pakistan
Gesundheit, Wellness & Fitness, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simplicity is key

5,0 vor 2 Monaten

Kommentare: Fantastic!

Vorteile:

The platform is simple and it works. The best feature of On-Call is the implementation team who listen and as much as possible, implement what we need.

Nachteile:

For our particular purpose, we chose to deselect some of the options in order to keep client communication as simple and effective as possible.

Antwort von OnCall Health

vor 2 Monaten

Thank you so much for your review, Peter! We appreciate you taking the time to share your feedback and are happy to have you as a client.