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Was ist OnCall Health?

Cloud-basierte Virtual-Care-Lösung für Gesundheitsorganisationen. Ein HIPAA-, PIPEDA- und DSGVO-konformes White-Label-Tool für persönliche und Gruppenvideos, Instant Messaging und Praxisautomatisierung. Auf jedem Gerät oder Browser verfügbar. EMR-Integrationen und nutzerdefinierte Analysen. Verwende die Software von OnCall, um mit Unterstützung des OnCall-Teams deine eigenen sicheren Virtual-Care-Services zu starten. Keine Hardware erforderlich und für einzelne Ärzte verfügbar.

Wer verwendet OnCall Health?

Alle Fachkräfte im Gesundheitswesen.

OnCall Health Software - 1
OnCall Health Software - 2

Du bist nicht sicher, ob OnCall Health das Richtige ist? Mit einer beliebten Alternative vergleichen

OnCall Health

OnCall Health

4,1 (127)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
78
7
4,1 (127)
3,9 (127)
4,4 (127)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
13,99 $
Monat
Kostenlose Version
Kostenlose Testversion
12
Keine Integrationen gefunden
4,6 (5.902)
4,5 (5.902)
4,4 (5.902)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über OnCall Health

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,1
Kundenservice
4,4
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
41%
4
41%
3
10%
2
4%
1
4%
Carlton
Carlton
Psychotherapist in Kanada
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Secure and Easy to Use

5,0 vor 3 Jahren

Kommentare: My overall experience with OnCall Health has been extremely positive. The orientation was thorough and the support for my clients is excellent. The cost is a little high but I like the peace of mind of knowing that I am paying for a quality product that takes security of patient information seriously, and that is easy to use.

Vorteile:

OnCall Health has made it possible for me to maintain a fulltime virtual practice through the pandemic. I started using it before COVID as a means of reaching out to clients across Ontario. I like that it is Canadian-based and that the data remains on Canadian servers, and that they meet PHIPA requirements. I like its ease of use. The Help Desk is phenomenal. My clients can contact them directly for difficulties with setup. I am especially thrilled about the recent integration with Zoom. This has made the system even easier for my clients to use.

Nachteile:

The only thing I'm having difficulty implementing is the online forms. I'm lazy. I am slow to design and implement my forms so it's not getting done. By contrast another company that I deal with offers prepackaged outcome measures and even scores them for me and shows me the graphs. Now that would take my practice up a notch.

Tash
Research Coordinator in Kanada
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

OnCall Review

4,0 vor 5 Jahren

Kommentare: Our overall experience has been really pleasant. I truly appreciate all of the great customer service we have received from the team and the tutorials they provided my team to make sure everyone felt at ease using this new system.

Vorteile:

I like that the program is easy to use and navigate. There aren't too many buttons or screens so it was easy to teach the staff I am working with, without the fear of them getting lost within the program

Nachteile:

For our purposes, it would have been really nice to have more options/ freedom to set up patient surveys. As we work in research and need our questionnaires to match as closely as the standardize way they come, having more options would have allowed us to use this option- which was a key feature as to why we decided to increase our plan, and disappointing when it didn't end up working for our purposes.

Antwort von Qualifacts

vor 4 Jahren

Hi Tash, we appreciate you sharing your feedback! We're glad to hear that the platform has been easy to use for you and your staff! We're always working on updating and making our platform more user-friendly for our users - stay tuned for more updates coming your way!

JL
Founder/Clinical Director in Kanada
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Needs Improvement

3,0 vor 4 Jahren

Kommentare: It helps aid in the reduction of missed appointments due to reminders and decreases administrative support needed to do this task. However, there are several areas of growth needed to become the electronic file replacement it is designed to be.

Vorteile:

Great for scheduling and reducing administrative duties by sending automatic appointment reminders. Also nice to be able to send intake documents and forms prior/post session as needed.

Nachteile:

The digitization of documents aren't printer friendly when needed and customers find the interface cumbersome according to feedback. Additionally, there isn't a convenient way to pull up case notes without searching individually or records of documentation submitted electronically.

Antwort von Qualifacts

vor 4 Jahren

Hi JL, we appreciate you sharing your feedback with us. We're glad that you've found OnCall great for scheduling and automating certain parts of your practice! Documents, such as intake/consent forms, can be exported and saved as PDFs in printer-friendly formats. We do offer an add-on Roster profile feature that would enable you to quickly view all of your patients and search patient profiles in order to get the information you need. Hope this resolves some of the problems you are experiencing!

Sofia
Wellness Counsellor & Coach in Kanada
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Valuable + Cohesive Platform for Mental Health Professionals

5,0 vor 5 Jahren

Vorteile:

The ease of integrating various forms, client information, and booking all in one space. I appreciate the ability to link my booking page to various platforms and allowing clients to have the ​freedom to book and adjust their sessions when needed. Additionally, providing my clientele with​ various modes of interaction (i.e. messaging, video, phone, in person) is extremely valuable for meeting clients where they are at.

Nachteile:

The inability to upload or input my own forms or remove/edit them. Prior to the Roster feature,​ it was challenging organizing sessions, notes, and client files - this has been a wonderful addition. In regards to payment, it is tricky at times utilizing this platform for individuals who do not have a credit card.

Antwort von Qualifacts

vor 4 Jahren

Hi Sofia, we appreciate your comprehensive review! We're so thrilled to hear that our platform works wonders for you in so many ways, especially how Roster has been a wonderful addition for you! Thank you for choosing OnCall Health!

Amber
Counsellor in Kanada
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Support and One of the best Video Quality Applications

4,0 vor 5 Jahren

Kommentare: I do believe my overall experience with the platform as been positive. I think there is still some things they can work on like customization features. However, using the platform is easy and it is easy for my clients. In addition to this, the customer support is quick to respond and is also available for my clients so they are not asking me the questions.

Vorteile:

I find that with some of the other options for video sessions with a client can be of low quality. I like that this software allows the client to check their sound and video quality before the session. I have also found that it works well in remote areas when the internet is not the best.

Nachteile:

I do find that it is lacking some features for customization. For example, the receipts it automatically gives to the client does not have a lot of information on it and there is no option to change the formatting. For my clients that need to give the receipt to their insurance companies I have to send them one using my quick books as it includes more information like my license number on it that an insurance company requires.

Antwort von Qualifacts

vor 4 Jahren

Hi Amber, thank you for sharing your thoughts with us! We do offer customization for insurance receipts that you are looking for, such as adding on your license number. Please reach out to your Customer Success Manager or support line and we would be happy to add this on for you!