OnCall Health Platform

Kommentare: For my purposes thus far OnCall has been increasingly functional and each new development has been very welcome. I have stayed because they have been willing to negotiate pricing with me. However, if OnCall does not keep up with other platforms as my business grows, I may have to look for another platform.

Vorteile: Recent updates, such as roster and calendar, have made it more user friendly. I also like the video component, although I haven't used it much yet.

Nachteile: There are still some valuable features missing that other booking platforms have, such as the ability to upload forms myself, monthly stats output, and online booking. Also, I don't like the piece meal pricing. I would prefer to see one price for all the features, and base pricing on volume instead (like OWL Practice).

Kommentare: On-Call Health has enabled my practice to be accessible to clients who reside in remote communities, travel frequently, or have other restrictions which make in office attendance difficult. It has allowed me to specialize and focus my practice on select populations/issues. On-Call staff have always been helpful and attentive to the few problems we have experienced in the past. Overall, the platform allows us to focus on therapy as opposed to the supportive technology. In remote communities, it enables us to provide psychological services in a private, time flexible way, removing the dreaded "walk to the clinic on the psychologist's day here".

Vorteile: Secure, simple to use for both office and clients, stable with little external hardware demands. Client's rarely report trouble with set-up and are able to get support when needed.

Nachteile: At times video and /or audio can become distorted (although I have noticed this has not occurred over last few months). This typically occurs when clients are in areas of very poor connection services.