Wer nutzt diese Software?

As the eGiving provider for over 20,000 churches and numerous non-profits, we offer our low-cost software and services to any organization seeking to boost eGiving.

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 10,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Vanco
  • https://www.vancopayments.com
  • Gegründet 1982

Über GivePlus

For over 20 years, we've helped tens of thousands of clients increase their giving, manage donations and keep expert records. And the best part? It's easy. With tools like text-to-give, a mobile app, kiosks, portable card readers for your phone or tablet and online giving, increasing and managing donations is simple. You'll also receive plenty of human support. Our reps not only help you with the software, but give you tested methods for increasing donations in your organization.

GivePlus Funktionen

  • Belegmanagement
  • Dashboard
  • Kampagnenmanagement
  • Mobiles Spenden
  • Online-Spenden
  • Pfand-Management
  • Spenden-Tracking
  • Spendenmanagement
  • Spender-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung

Die hilfreichsten Reviews für GivePlus

They handled our credit card processing that was linked to both our bank and donor data base.

Bewertet am 20.7.2017
George C.
CFO
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It worked as intended for many years unfortunately in the end the company itself proved to be extremely unprofessional and incompetent.

Vorteile: It worked reliably and without major problems as it communicated with our bank and our donor data base. It was competitively priced.

Nachteile: Software worked fine however the companies behavior was completely unprofessional, vindictive and bordered on criminal. When we moved our business to another provider they not only refused to co-operate they with held our information for several months after our written request to release our data as per our agreement. It was only after our attorneys contacted them that they finally released our information at 3pm on New Year eve. I believe this was done in order to complicate or transition to the new year as it gave our new provider only a few hours to set up all our donors on their system before the next year. Our plan was to have a clean cut off from one year to the next to insure correct year assignment to tax deductible donations. Vanco's stalling tactics whether intentional or just incompetence could have interrupted our income stream had it continued. What Vanco did do was create a tremendous amount of unnecessary labor costs and legal costs for us during their months of stalling as we followed their changing instructions to retrieve our data. They denied sending a master file with our donor data and advised us to retrieve each donor one at a time via their website portal. We began to do this and after the third day of this arduous task Vanco closed the portal on us. That's when we contacted our attorney.

A little slow to setup, but it works very well and the notification system for payments is excellent

Bewertet am 23.4.2018
John S.
Associate Pastor
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Simply... it works. It works well! We have had no problems with the app functioning from the office side. We get easy to understand notifications when payments are made and the payments easily go into our account. I also like the offset payment feature that allows those giving to give an addition small percentage to offset the fees of processing their payment. More people use that than I thought and it is such a great help.

Nachteile: The layout is not easy to adjust and it is not as customer friendly as we'd like. We've had a number of members have regular difficulties making payments or logging into their account. This always take too much of our time as we walk them through the process over and over again. It just isn't super easy for people to use.

Using Vanco has been such a great experience for our church. I'm grateful for their service.

Bewertet am 8.9.2017
Sara M.
Church Administrator
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent product that is a great benefit to our church and excellent support and customer service.

Vorteile: Vanco has helped increase the overall money we collect from the members of our church. Because when poeple give electronically their contribution is always received, even if they're not present.

Nachteile: There are a lot of reports and emails concerning the same transactions. Especially with online credit card merchant transactions.

Very positive. Have used this company for years and have complete trust in their protection of givin

Bewertet am 27.6.2018
Jean K.
Church Administrator
Religiöse Einrichtungen
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It provides the opportunity for church members to set up one-time or recurring electronic gifts to the church. We have not experienced any problems in the years.

Nachteile: We don't really have any complaints about the software. Once we are set up in their system, it pulls over into the church website with our colors and logo.

I find that Vanco is very easy to edit and use on a regular basis. The edit features are very simple

Bewertet am 19.12.2017
Elizabeth B.
HR representative
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is very simple to use and easy to edit. I find that I can update a donor's giving information easily and without problems. It is also inexpensive in comparison to other brand name companies.

Vorteile: I like the ease and simplicity of using the online site to edit information. It is very simple and I have had no difficulty. I can also easily edit the amount of money each donor is going to give and save it easily as well. I also like that it's an inexpensive solution compared to other big brands.

Nachteile: Last year, we ran into an issue with or company where they charged people's credit cards when they shouldn't have, which was a stressful situation for our administrative staff to solve and then communicate to our donors. One other thing that has been hard though is searching for the name of someone I'm looking for, since the name has to be very exact.

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