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Abacus Private Cloud
Was ist Abacus Private Cloud?
Mit Abacus Private Cloud erhältst du wichtige Geschäftsdaten und wichtige Anwendungen in einem privaten virtuellen Arbeitsbereich, der von jedem Gerät aus zugänglich ist – überall und jederzeit. Die vollständig verwaltete cloudbasierte Kanzleiverwaltungssoftware eliminiert die Verwaltung und Kosten von IT-Management-Lasten und maximiert die Leistung deines Unternehmens. Zudem wird die Einhaltung gesetzlicher Vorschriften als komplette ePHI- und HIPAA-konforme Technologielösung gewährleistet.
Wer verwendet Abacus Private Cloud?
Abacus Private Cloud ist eine herausragende Lösung für jeden Arzt, der die Verwaltung aller Aspekte der Technologie seiner Praxis auslagern möchte und gleichzeitig gewährleisten möchte, dass alle Daten sicher sind.
Du bist nicht sicher, ob Abacus Private Cloud das Richtige ist?
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Abacus Private Cloud
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Bewertungen über Abacus Private Cloud
ABACUS PRIVATE CLOUD - EXCEPTIONAL QUALITY, RELIABILITY & SERVICE
Kommentare:
This platform outsources office computing (in my case, for a law office) to a proven, trusted vendor that provides excellent customer service, reliability and stability. This enables smaller companies (like mine) to take advantage of economies of scale; and achieve levels of quality, security and dependability in their computing network that otherwise would be to costly if done with local servers and IT support. This is a truly game-changing platform; professionally implemented
by a company of top notch network and data center experts. I am completely satisified with Abacus Private Cloud.
Vorteile:
I have used Abacus Private Cloud since 06/14. Reliability, connectivity, uptime, and customer support are excellent. I eliminated local server hardware, local IT support, and local backups. My decision to go with with Abacus Private Cloud was the best decision I have made in 20 years of using computers in my law office.
Nachteile:
Seriously, i have not found any downsides to this platform.
In Betracht gezogene Alternativen:
Fantastic cloud product
Kommentare: I am very pleased with this product.
Vorteile:
I was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere. The product is stable and reliable.
Nachteile:
There were some things that did not transfer from our prior legal software but the important things all transferred.
Abacus Law Software is awkward to use, missing features, full of errors and the Cloud does not work
Kommentare: The first 1 1/2 years of Abacus Private Cloud was fine. Then they changed my "private server" or reduced allocated RAM memory, resulting daily crashes. Avoid all Abacus products. They refused to let me out of the last year of my three year contract. They also lied about backup (only 30 days of back up unless you pay them more). They do not let you add any third party cloud based backups except Dropbox if you can get it to work. The customer rep does nothing to help.
Vorteile:
It allows easy remote access through remote desktop
Nachteile:
Avoid all abacus products. The Abacus Law software practice management is clunky, slow and counterintuitive. It also uses outdated judicial council forms, has spelling errors, the billing and accounting is awkward and not designed how a lawyer thinks to bill a client. The Abacus Private Cloud is NOT private, but a shared server, which is a lie when they sell it to you. The APC will not work well and crash almost daily. They try to upsell you more "allocated memory" after they change the settings to make your "private cloud" not work well. The Customer Rep service is non-existent. However, the individual IT techs are extremely nice, they vary in abilities, but they also express they are hampered by what they can do. It also seems that after Abacus was sold last year, they reduced services and even if you have a contract they want to provide less service and charge more.
Private cloud for a business
Vorteile:
The critical thing for us was that our consumers could quickly enter into the Cloud and retrieve their program - and that we can log in and see what they're doing if they get stuck. We don't have to go to each client location. The tech support staff is fantastic and delightful!
Nachteile:
When our clients are unable to log in, we appear to be experiencing the same issue. The Cloud becomes frozen and can't even open for anybody if enough of our customer's log out incorrectly. This problem appears to be solvable in some way. In addition, the Cloud seems to be a little pricey.
Support, Support, Support!
Kommentare: We are not thrilled but I have not found another provider to house all the software that we use. The search will continue and we will be out when our contract is up
Vorteile:
After you get a support person, the support is very good. They can always fix our problem
Nachteile:
Password resets Lacerte updates To be told to complete a support ticket, when my work depends on getting help with a problem, is very frustrating. I just have to shut down and quit working. Other practitioners just laugh at the price that we are paying for Abacus.
