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Was ist Host Tools?

Ein automatisiertes Messaging-Tool und eine Preisfindungs-Engine für Airbnb-Anbieter. Verbessere das Gasterlebnis und erhöhe deine 5-Sterne-Bewertungen.

Wer verwendet Host Tools?

Airbnb-Anbieter weltweit.

Host Tools Software - 1
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Host Tools

Host Tools

4,7 (157)
10,00 $
Monat
Kostenlose Version
Kostenlose Testversion
6
Keine Integrationen gefunden
4,6 (157)
4,7 (157)
4,7 (157)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
16,00 $
Monat
Kostenlose Version
Kostenlose Testversion
66
3
4,6 (542)
4,5 (542)
4,4 (542)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Host Tools

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
80%
4
17%
3
2%
2
1%
1
1%
Lisa
Lisa
Principal R&D Engineer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great tool to automate Airbnb messaging

4,0 vor 6 Jahren

Vorteile:

Easy to set up, saves time and trouble, great customer service

Nachteile:

A bit expensive for multiple listings, message timing is not spot on

Andrew
Retired Financial industry IT consultant now running own AirBnB's in Australien
Verifizierter Nutzer auf LinkedIn
Bankwesen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Saves us unbelievable amount of time and improves service

5,0 vor 6 Jahren

Kommentare: Excellent overall experience with this tool. It does what it is supposed to reliably and we can get on with our other Airbnb services :)

Vorteile:

Simple to construct event driven (checking, check out, settled in, inquiry, etc) from templates and edit those messages if necessarybin advance. Messages to coordinate services providers such as self-checkins, cleaners, cleaners etc never get overlooked or contain typing errors. We have two AirBnB's and this communication overhead is very significant.

Nachteile:

We don't use the pricing feature as much yet.

Daryoosh
Professor in USA
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Unreliable with poor customer support

1,0 vor 2 Jahren

Kommentare: The [SENSITIVE CONTENT] used to be very responsive through the chat window, but it's about a year or so that they either do not reply or reply with a long delay. Quite often, the response isn't helpful either. There is no phone number to call either. They increased their process for better customer service, but it worsen in practice. We're looking to move our business to a different platform.

Vorteile:

The pricing rules cover many combinations and flexibility, allowing one to define custom pricing based on dates and other conditions.

Nachteile:

Hosttools still has many bugs and occasionally causes accounts to disconnect, syncing issues, etc. For example, we have received many double bookings due to sync problems. I reposted many of the bugs to the owners over the years, but even after a few years, many haven't been fixed.

Caley
Photographer in USA
Verifizierter Nutzer auf LinkedIn
Fotografie, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Wish I'd Found It Sooner

5,0 vor 6 Jahren

Kommentare: I wish I'd found Superhost Tools sooner! This has made the Airbnb experience with our guests so much better! The pre-written templates are a great starting point to making sure your guests have all the information they need for their stay. Our guests have gushed about how great our communication is — and we know we were lacking in that area previously. Since we both own our own business, and Airbnb is something we do on the side, it'd been super helpful for us now that our guests think that we're initiating conversation​ with them to check in on their stay. I wish we'd had it the past two years!

Vorteile:

Superhost Tools is easy to set up and has pre-written templates that you can customize to fit your Airbnb. It's made communication with our guests so much more reliable, and our guests have been gushing with how great of attention we pay to them.

Nachteile:

I had some pricing glitches that caused some issues at first, and customer service didn't write me back after the initial email.

Jeremiah
Airbnb host in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very useful

5,0 vor 6 Jahren

Vorteile:

The automated messaging is really helpful. Also I use the automated feedback for my airbnb guests. Really helpful and a time saver.

Nachteile:

I wish it had dynamic listing dates where you could limit the number of or day one day bookings but it opened up week of.

Eric
Owner/Photographer in USA
Verifizierter Nutzer auf LinkedIn
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Superhost Tools Is Definitely Worth the Money!

5,0 vor 6 Jahren

Vorteile:

Supherost Tools is well worth the money in time management alone! It has saved me hundreds of dollars in such a small span of time, by not having to deal with the pain of manually entering EVERYTHING, and being able to automate a good deal of it. I expect my company will save THOUSANDS in the near future while continuing to use this product!

Nachteile:

It took me a little bit to figure out how everything worked, but once I did, it was well worth the wait!

Zach
Physician Assistant, Cardiology
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Save time with SuperHost Tools

5,0 vor 6 Jahren

Kommentare: Save me time and I never miss sending emails with the automation tools.

Vorteile:

Anything that saves me time and helps me keep my 5 star review is worth it! The email responder is what I use most. Also can t beat the price.

Nachteile:

I'm not using the pricing yet since I was with another service, but may try it out.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Automize all host duties at one go. Very handy tool

5,0 vor 4 Jahren

Vorteile:

There are lot of tools out there do the same job. For starters Host tools is very inexpensive. Starts at $5 for month but still it removes a lot of hassle when it comes to hosting. When you automoze the texted what the guest should receive when checking in checking out etc, it eliminates human effort.

Nachteile:

I would like to to see automated pricing to be more effective. Identifying each city’s events etc.

Emma
host in UK
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The most timesaving app i have ever found!

5,0 vor 6 Jahren

Vorteile:

Easy to make use of (checking, check out, settled in, inquiry, and so on) from editable templates you can alter in advance, to messages to facilitate other services (self-checkins, cleaners etc) to ensure they are never missed. Since using this tool it has become critical to our business.

Nachteile:

nothing found so far, it can sometimes be a little slow but i think that may be due to my internet.

Lawrence
Lawrence
Senior Software Engineer in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Tools for the Superhost

4,0 vor 6 Jahren

Vorteile:

I like that it features tools to help me automate most of my listings and messaging which takes the most time out of my day. I can focus on other tasks while the Superhost Tools manages my listings for me.

Nachteile:

I wish that the pricing engine was better, I find myself having to manually reset the pricing when there's a high peak weekend in my area.

Jed
Web developer in Japan
Computer-Software, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A well-scoped, easy-to-use product.

5,0 vor 4 Jahren

Vorteile:

What Host Tools does it does very well; messaging and pricing. With the new August Lock integration, my guests no longer need to dig through their inbox to find their lock code, since Host Tools puts it right in their Airbnb message thread. As for the pricing, while it's already much more flexible than Airbnb, allowing the ability to price a percentage above or below Airbnb's smart pricing, I've also found it's more reliable. Questions I've asked about the product are always answered within a day.

Nachteile:

There's not much I would change about Host Tools. Conditional messages in which parts of messages can be customized might be nice (use case: remind guests to fill out the NYS COVID travel form, but only if they're coming from out of state). Or the ability to see the results of messages based on actual upcoming events.

Paul
Managing Director in UK
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing time saving tool !

5,0 vor 6 Jahren

Kommentare: We have 120 properties on airbnb since it started and we have bbeen Superhost's for the last year since using Superhost tools, I really believe without this amazing app we would not be a Superhost, it answers all your message within a minute , so speeds up response time, sends out feedback positive prompts so ensures your feedback is great, just get it Basta !

Vorteile:

Saves hours of messaging, quick response time ( handy when we get messages at 3am) ensures all import messages are sent ( directions, check in, check out) automates the time consuming reviews .

Nachteile:

There was a couple of minor improvements I thought would be useful when I first started using it, I send a message to them, expecting no reply or the usual thank you note, support team came back to me more or less by return agreed with me and 2 days later had made the improvement, great service. Thinking about it, I guess the only improvement would be to have several feedback comments loaded that are selected at random.

Justin
Host in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I depend on the automated emails

5,0 vor 4 Jahren

Kommentare: I enjoy the software. It helps me tremendously. One of the most important things with messaging is accessing scheduled messages into make changes to those as necessary before they go out. Making that more easy to access would be helpful.

Vorteile:

Good automated email set. Other pricing tools that I haven’t yet made use of. Quick response from customer support.

Nachteile:

Difficult to use on mobile device web browser after the recent update. I haven’t used it on a computer recently. Wasn’t able to get pricing tools working in my own.

Jennie
Airbnb host in UK
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Time efficient solutions

5,0 vor 4 Jahren

Kommentare: Superb value. It has made communications with guests so easy that once set up I don’t give it a second thought. Everything is timed and links with Airbnb database mean messages are personalised so don’t seem impersonal. Can’t thank [SENSITIVE CONTENT HIDDEN] and the team enough in helping me get set up.

Vorteile:

Once I got the hang of the messaging system it has been a good send. It means we no longer have to watch the calendar as it is fully automated. Great customer / tech support very responsive. I can send guests documents via Drop box. Love it, it is a game changer!!!

Nachteile:

Nothing. I love the ease and running it via my phone or Mac.

Amy
Accounting in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Can Make It Your Own

4,0 vor 2 Jahren

Vorteile:

You can make it your own and write your own algorithms.

Nachteile:

Manuals are outdated. It is hard to find someone who is highly educated on this software.

Silvia
owner in Mexiko
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Airbnb made easy

5,0 vor 6 Jahren

Kommentare: If you want to save hours each week answering emails from Airbnb, this is the program.

Vorteile:

This tool allowed us to enjoy our lives and get away from the computer keyboard.

Nachteile:

There was a small learning curve we had to learn.

Cristian
Host in Costa Rica
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

HOST Tools software review

5,0 vor 4 Jahren

Kommentare: This has been very helffull in taking off some hard work of following up every message and so. And what it is very valuable for me, is that I can send very accurate indications, rules and much more information a need the guest to know prior their arrival and when in the place.

Vorteile:

Easy to use and you practically not worry about been writing messages and rules on every time you book a place. The software does everything for you, on a timely manner ( previously programmed )

Nachteile:

There are some messages in the last minute that are set chronologically in sort order of conversation that some times the systema send disorderly and the guest probably realizes it is a bot or automated messages. I dont know if I could fix that or if is just like that. Anopther Con is that Now airbnb is working on a free host tool, not so good at the moment but eventually will be similar and with no price.

Kenzie
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Life Saver

5,0 vor 6 Jahren

Vorteile:

This tool is honestly a life saver. I went from managing an airbnb all day every day, to barely having to do anything now except just over seeing and making sure everything is running smoothly.

Nachteile:

I LOVE the fact that you can have it text the cleaning people to have them schedule the cleanings and it reminds them the morning of, however that feature stopped working for awhile and hasn't been texting my cleaning lady. Thankfully i reached out to her to make sure she was good for all the cleanings this month, and her response was "what cleanings?". It would have been a nightmare had I not reached out to her!!! So as much as I'd like to fully rely on this tool, I still have to over see everything and stay on top of everything so nothing gets missed.

Henri
Owner in Niederlande
Einzelhandel, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Can't be beat on value for money

5,0 vor 4 Jahren

Kommentare: My overall experience has been great.

Vorteile:

Host Tools is great for setting up pricing with AirBnB. Takes a little time (less than an hour for me) to understand what is happening and how you need to arrange things but once set up correctly, it's great. Customer support is also great.

Nachteile:

Nothing I can think of. Yes, others have more features but for most AirBnB hosts, Host Tools is more than enough.

Robert
Owner in USA
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Incredible total package software for vacation rental management

5,0 vor 4 Jahren

Vorteile:

Ease of use, all-encompassing, straightforward, and functional.

Nachteile:

There isn't anything about HostTools that I dislike

Rachel
Manager Owner in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

simply Shimla

4,0 vor 4 Jahren

Kommentare: Good.

Vorteile:

I can sit back and trust it to reply and manage my customers

Nachteile:

Doesn't always sync so well with Air bnb and wish it would work among other sites as well.

Chintankumar
Digital Advisor in Kanada
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The only auto-messaging web app you will need

5,0 vor 6 Jahren

Vorteile:

Once the web-app is set us (which only takes 5-10 minutes) with my personalized message templates, I no longer need to message each guest. This web-app cut down 80% my time messaging of guests. It automatically sends personalized messages such as thanks for booking, check-in instruction two days prior to their check-in, reminds guest to check-in on the day of their check-in, reminds guest to check-out on the day- of their check-out, reminds guest to leave a review if they haven't already. I can't stress this enough. It costs only little. Thanks you for making my life so much easier.

Nachteile:

I thought about this for 5 minutes but I don's see any.

Joanna
Owner in UK
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Saves me time and keeps my business looking professional

5,0 vor 4 Jahren

Kommentare: Great! Help there when I've needed it, quick responses every time.

Vorteile:

Easy to set up and edit. Can have as many automated messages as you need. Keeps my guests informed. Encourages guests to alert me of any problems.

Nachteile:

Cant think of anything at all! All great from my experience.

Christopher
Co-Founder in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very good up and always getting better

5,0 vor 4 Jahren

Kommentare: I love this platform.

Vorteile:

I love that I have instant access to the owner and builder of the platform. Always accepting of new features and supporting of current features. I love the blogs that are written as well as it helps me determine some business methods.

Nachteile:

There are quite a lot of features that could be better and more user friendly.

Ivan
N/a in Thailand
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Just what you need

5,0 vor 6 Jahren

Vorteile:

Not overloaded with features, easy to use

Nachteile:

Can't attach photos to messages, can't queue in order messages wanted to send the same timr