Durchschnittliche Bewertung10 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Kostenlose Testversion Nein
Angaben zum Hersteller
- Gegründet 1998
Our suite of solutions benefits owners and managers of various rental property types, including conventional, affordable, military, student, single-family, senior and vacation housing. We also provide commercial and mixed use property management solutions. Weve evolved our products from the desktop to the cloud, with many available both online and for mobile devices.
Die hilfreichsten Reviews für RealPage
Bewertet am 17.4.2019
Could be better
Kommentare: I've been disappointed with the software for what we are using this for. This may be perfectly practical for other apartment complexes, but for us in student housing, this has really made us struggle more than succeed.
Vorteile: When searching for residents it's nice to have the more option next to their name for quick access to features instead of clicking into view and scouring for information. Scanning payments goes fairly smoothly.
Nachteile: This system is not student housing friendly. The online leasing and guarantor process is a pain to toggle between their prospect portal for signing and generating their credentials to their applicant portal once they've signed. It's confusing for the customer to have 2 different log in credentials for signing and making payments. Sometimes you will receive an "Unable to Locate Account" alert and will need to manually deposit checks to the bank because real page experienced an error processing someone's check. To add, you cannot try to re-scan because the check will then be a duplicate entry, although it did not successfully go through. It will also charge a Non-Sufficient Funds fee when it isn't truly NSF. Sometimes functionalities stop working. For example, we are able to assign leasing consultants if an applicant selects "House". We have had this feature for over 3 years. When the functionality stopped working (on only some accounts), their IT department responded that this isn't a function although we had been using it daily. The overall look of real page feels dated. It's not user friendly.
Bewertet am 6.9.2017
Streamline property management solution
Vorteile: Easy to use, seamless transitions between leases, work orders, owner information, etc., excellent reporting features that can be tailored or customized depending on our need. Available on any device so we're able to pull information on the go.
Nachteile: The mobile apps have been slower to sync with the desktop which do not always correspond with real time information if we're trying to pass it along between offices.