Wer nutzt diese Software?

Businesses looking to integrate Real-time Messaging, Video & Voice Calling into their digital products.

Durchschnittliche Bewertung

11 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 50,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Channelize.io
  • https://channelize.io
  • Gegründet 2018

Über Channelize.io

Channelize.io Messaging API & Chat SDK provides In-App Messaging for Web & Mobile Apps. It integrates real-time, rich & engaging Text Chat, Video and Voice Calling experiences directly into your digital products.

Channelize.io Funktionen

  • Anrufaufzeichnung
  • Audio / Video-Konferenzen
  • Call Center
  • Chat / Messaging
  • Fax-Management
  • Filesharing
  • IVR / Spracherkennung
  • Weiterleitung von Anrufen (Call Routing)

Die hilfreichsten Reviews für Channelize.io

Channelize review: good interface and easy to use

Bewertet am 18.7.2019
Sian H.
Co-founder
Onlinemedien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.

Vorteile: As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize.

Nachteile: It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern.

I like this app

Bewertet am 4.3.2019
Nguyễn Q.
CEO and Founder
Internet, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Building an online community is easy but it is not easy for that community to grow because it depends on many factors, most important being ease of communication amongst members. I've found a good partner in Channelize.io for launching chat and calling services on my website and apps. The service I used earlier did not meet the demand for functionality, stability and speed. I am quite satisfied with Channelize.io's service quality. I believe Channelize.io will grow well in the near future.

Vorteile: The support team works very well when the application has problems or errors occur on my site

Nachteile: Loading time on iOS is a bit slow, it's great if it loads as fast as Android tomorrow.

Antwort des Softwareanbieters

von Channelize.io an 14.3.2019

We're humbled by your candid review, Channelize.io continuously strives to make its user experience better as our customers are first priority for us, always! Thank you for being a valued customer.

Best Messaging APP- Channelize

Bewertet am 8.5.2019
Vannarith S.
Director at LikeCambodia
Molkerei, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Channelize is one of the best product I have come across. It has boosted my business and helped me stand out in today's competition. Moreover, extra kudos to the Support and Customer Success Team. They know how to deal with a matter/queries & what not and get it done as per the expectations in no time. All the best and many more successful years to them! :) :)

Vorteile: Channelize is an Overall Package with Voice/ Video Calling and other attractive features which are best for any community. I sure recommend it to everybody.

Nachteile: I couldn't find any cons but I am sure they will continue to Grow and build more much User engaging features.

Antwort des Softwareanbieters

von Channelize.io an 14.5.2019

What is better than hearing appreciation from its customers, really soothing and boosting alike. Gives us satisfaction that we're going in the right direction and confidence to keep that zeal going. Thank you!

I highly recommended this chat box for your website

Bewertet am 8.3.2019
Sonny D.
Owner
Einzel- & Familiendienstleistungen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like Channelize audio and video call chat box

Nachteile: They have best audio and video calling ..

Antwort des Softwareanbieters

von Channelize.io an 14.3.2019

Thank you for giving us the opportunity to serve you, we are nothing without your support. Along with quality support, Channelize.io Team is dedicated with a strong product road-map in hand so to always surprise you with the best of features as well!

Excellent Tool

Bewertet am 2.4.2019
Dario D.
CEO
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Support and Customer Service are certainly the best in the World.
GOD Bless for All.

Vorteile: The best software found in the market today in the chat messenger business. Full of Functions.

Nachteile: I have nothing to complain about this software. At the moment I kept the promise.

Antwort des Softwareanbieters

von Channelize.io an 5.4.2019

You've nothing to complain and we'll strive our best to keep it that way. Moreover, we're also committed to make you extra happy every now and then with added functionalities. Thank you for your blessings!

Lies weitere Bewertungen