Channelize.io

Channelize.io

von Channelize.io

Wer verwendet Channelize.io?

Unternehmen, die Echtzeit-Messaging, Video- und Sprachanrufe in ihre digitalen Produkte integrieren möchten.

Was ist Channelize.io?

Die Messaging-API und das Chat SDK von Channelize.io bieten In-App-Messaging für Web- und mobile Anwendungen. Das Tool integriert inhaltreiche, ansprechende Echtzeit-SMS-Chat-, Video- und Sprachanruferlebnisse unmittelbar in deine digitalen Produkte.

Channelize.io – Details

Channelize.io

https://channelize.io

Gegründet 2018

Channelize.io – Kostenübersicht

Channelize.io bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Channelize.io ist ab 50,00 $/Monat verfügbar.

Startpreis

50,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Channelize.io Funktionen

Cloud- Kommunikationsplattformen
Anrufaufzeichnung
Audio / Video-Konferenzen
Call Center
Chat / Messaging
Fax-Management
Filesharing
IVR / Spracherkennung
Weiterleitung von Anrufen (Call Routing)

Channelize.io – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,9/5
Kundenservice
4,9/5
Funktionen
4,9/5
Preis-Leistungs-Verhältnis
4,9/5
Tommy K.
CEO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.10.2019

"2 thumbs up for Channelize!"

Kommentare: Very happy with Channelize, if there's ever an issue their support team is 5 stars.

Vorteile: Easy to use and messages are sent instantly.

Nachteile: There are no CONS with this software .

Antwort des Softwareanbieters

von Channelize.io an 20.3.2020

Thank you! Glad to see you're happy with the product.

  • Quelle des Nutzers 
  • Bewertet am 17.10.2019
Sian H.
Co-founder
Onlinemedien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 18.7.2019

"Channelize review: good interface and easy to use"

Kommentare: As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.

Vorteile: As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize.

Nachteile: It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern.

  • Quelle des Nutzers 
  • Bewertet am 18.7.2019
Cupido C.
CEO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 22.5.2019

"Channelize"

Vorteile: Readily available . Cost efficient on our side.

Nachteile: Some rough edges but can be improved . Quality of videos and images as well as emojis and GIFs can be improved

Antwort des Softwareanbieters

von Channelize.io an 16.7.2019

Nice to hear that you find Channelize.io readily available. The messaging that would've taken so many resources and months (or years) to build, can now be integrated within a flash. Also, we are continuously working on your valuable feedback. Thank you!

  • Quelle des Nutzers 
  • Bewertet am 22.5.2019
Nguyễn Q.
CEO and Founder
Internet, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.3.2019

"I like this app"

Kommentare: Building an online community is easy but it is not easy for that community to grow because it depends on many factors, most important being ease of communication amongst members. I've found a good partner in Channelize.io for launching chat and calling services on my website and apps. The service I used earlier did not meet the demand for functionality, stability and speed. I am quite satisfied with Channelize.io's service quality. I believe Channelize.io will grow well in the near future.

Vorteile: The support team works very well when the application has problems or errors occur on my site

Nachteile: Loading time on iOS is a bit slow, it's great if it loads as fast as Android tomorrow.

Antwort des Softwareanbieters

von Channelize.io an 14.3.2019

We're humbled by your candid review, Channelize.io continuously strives to make its user experience better as our customers are first priority for us, always! Thank you for being a valued customer.

  • Quelle des Nutzers 
  • Bewertet am 4.3.2019
Vannarith S.
Director at LikeCambodia
Molkerei, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.5.2019

" Best Messaging APP- Channelize"

Kommentare: Channelize is one of the best product I have come across. It has boosted my business and helped me stand out in today's competition. Moreover, extra kudos to the Support and Customer Success Team. They know how to deal with a matter/queries & what not and get it done as per the expectations in no time. All the best and many more successful years to them! :) :)

Vorteile: Channelize is an Overall Package with Voice/ Video Calling and other attractive features which are best for any community. I sure recommend it to everybody.

Nachteile: I couldn't find any cons but I am sure they will continue to Grow and build more much User engaging features.

Antwort des Softwareanbieters

von Channelize.io an 14.5.2019

What is better than hearing appreciation from its customers, really soothing and boosting alike. Gives us satisfaction that we're going in the right direction and confidence to keep that zeal going. Thank you!

  • Quelle des Nutzers 
  • Bewertet am 8.5.2019