Zopto

"Scaling up SDR operations"

Kommentare: Zopto is a comprehensive and full automation tool for LinkedIn, we used it to scale up our sales development operations from 0 to 100 in just 2 weeks.

Vorteile: Zopto empowered us to build and scale our sales development operations in a short period of time and with a very small team. The amount of campaigns you can run is unlimited so it allowed doing many A/B testing for different messaging and strategies.

Nachteile: There's nothing we didn't like :-) The customer support is also great.

"Instrumental in our success on LinkedIn"

Kommentare: Zopto has been instrumental for our team scaling up our business on LinkedIn. LinkedIn itself generates around 80% of our leads, and given the pressure we have on deliverables for clients and sales itself, Zopto has been invaluable in helping us scale up our connections and spread our content marketing to a wider audience. You have to be proactive producing quality content on LinkedIn to succeed, but Zopto has successfully built our networks with relevant people in our target audience, automated welcome messages to them, and best of all is cloud-based, meaning there is no deterrent to the performance of our computers like other common software puts on your computer. Best of all, the customer service is fast to respond and highly receptive to new ideas. There is a changelog where new features are constantly being released that helps massively.

Vorteile: Developers are receptive and act quickly to implement new features. The sequences are also unique to Zopto as far as I'm aware and not able to send follow-up messages on other LI automation platforms. It's also cloud-based and doesn't slow my computer down which I need to use for day-to-day work.

Nachteile: There's nothing to honestly criticise. Any issues have been ironed our quickly and resolved by their customer support team. It's on the pricier side, but you pay for what you get.

"Automates the SDR Function"

Vorteile: This software is amazing at helping to narrow down and target the correct leads and follow up easily. One seat on this software has yielded more results and appointments than a team of 2-3 SDRs working 10-15 hours week without it. It drastically reduces the time spent researching leads while ensuring uniform, consistent targeting.

Nachteile: Downsides are few and minuscule for the value and time saved. The initial set up isn't intuitive, but I'm unsure it's possible to make such a process so. Zopto is great about having an account rep walk you through set up the first time and after that it's easy enough to figure out with a little bit of tinkering. Also, the software is about slow to respond when editing lists of names. All very minor in comparison to general lead gen research and execution manually.

"Shady billing practices, no notification of invoices or charges and quite a few bugs"

Kommentare: Very poor experience overall. If we had a good experience we would likely have returned in the future when the bugs were ironed out, but now we will definitely never be returning. The billing practices are deceptive and the customer support is, frankly, bad.

Vorteile: It automates LinkedIn outreach/connection requests, which is fairly nice - and it doesn't do it too badly. There's a few bugs with setting it up, but overall that part of it works ok.

Nachteile: The billing practices are simply deceptive. At no point did we receive a notification that our trial was ending and we would be billed after it, and at no point did we receive an invoice by email to tell us a payment had been taken. We logged in to the platform to find over $250 taken as a payment from our account with no notification to tell us so. This is highly deceptive. It honestly feels like they are hoping you sign up for a free trial and forget so that you still get billed. We hadn't logged in to the platform at all after the trial period, yet when asking (nicely) for a refund on this they simply doubled down with "we don't offer refunds". The software also has quite a lot of bugs in it. There's several times where things wouldn't load or notify you of what could happen - most notably clicking "cancel account" does nothing. That meant when we clicked that, we had no notification our account was actually cancelled - and we don't even know if it actually was cancelled at all!

"Zopto - Lead generator"

Kommentare: I am satisfied with this product and I would recommend it. There are probably industries, departments and countries that are easier to reach through this method. I would say that in North-America, Europe and APAC region it works very well.

Vorteile: -Help me to grow my network and find potential leads
-Save me time because it is running in the background on specific timezone and time of day
-Graph are easy to understand so you can see which campaign is giving better results
-"Accepted" and compliant with LinkedIn

Nachteile: -There is a lack of documentation and you need to go by a trial and error method which can lead to time wasting
-Interface design is a little bit old
-Manipulating list of profiles is a little bit challenging