RevenueJump

RevenueJump

von RevenueJump

Was ist RevenueJump?

Helps companies survey their customers and utilize the feedback to give their marketing a boost.

RevenueJump – Details

RevenueJump

https://www.revenuejump.com

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RevenueJump Funktionen

Referral Software

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

RevenueJump – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4,9/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
4,7/5
Funktionen
4,7/5
Preis-Leistungs-Verhältnis
5/5
Robert E.
VP Product Development
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.3.2019

"Great app that continues to get even better!"

Kommentare: The RevenueJump team appears to take great pride in delivering a quality product that meets their customers needs. They are easy to work and provide great support of their product. I would highly recommend them.

Vorteile: The software is pretty easy to use and does a great job of helping me track how my business is doing based on my client's online feedback and reviews. The RevenueJump support team has also been great to work with and are constantly striving to improve the software and add new features to meet my business' needs.

Nachteile: A few bugs have appeared here and there, but the RevenueJump team has been very quick to respond and correct them.

  • Quelle des Nutzers 
  • Bewertet am 29.3.2019
Matthew B.
Campaign Manager
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 26.2.2019

"It's a dream"

Kommentare: There have been so many times that I have told myself I would go and leave a positive review after a good experience, but I simply forget about it. RevenueJump is perfect for scatter-brained (or just busy) customers like myself.

Vorteile: It makes it so easy for customers to leave a review without being obtrusive or putting them on a spot. The more convenient and comfortable you can make the process for a patron, the more likely they are to leave a review.

Nachteile: It's not quite like waving a magic wand, there's a little bit of investment up front in getting set up properly. It's all stuff you need to take care of anyway if you want to get a lot of real reviews, but when you first start you're excited to get going. It's akin to when you buy a long-awaited AAA title pc game, but then you have to wait for it to download before you can play.

  • Quelle des Nutzers 
  • Bewertet am 26.2.2019
Josh F.
Vice President
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 21.4.2020

"Good value for us and very flexible"

Kommentare: It does what it says - I've been able to generate many more reviews from clients and get very valuable feedback

Vorteile: I was researching all these apps for sending surveys / reviews / testimonials to clients and everyone else makes you sign up for a 1 year commitment and most with no free trial. Revenue jump is limited but it does what I need it to do, and they have a free trial and can can cancel any month. It's not as automated as some of the other programs but it does what I need it to do and it's about half the price of comparable products

Nachteile: there is little support (you have to email them) and no phone support so if you have an urgent issue there is no one to talk too a chat feature to put on the website would be nice

Antwort des Softwareanbieters

von RevenueJump an 22.4.2020

Josh, thanks for the honest feedback!

It was a tough decision for us to scale back on our phone support (still available by appointment). In the end we decided it was worth the exchange to keep our rates low for our clients.

Above all, we're thrilled to see you generate many more reviews with RevenueJump!

  • Quelle des Nutzers 
  • Bewertet am 21.4.2020
Ian R.
Co-Founder
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.2.2019

"Easy to use and automate"

Kommentare: Review capture automation has brought my company benefits through a better online reputation, which makes lead generation and sales much easier. Being able to show public proof of happy customers is something that many small businesses need, and RevenueJump has given us that.

Vorteile: I use RevenueJump to manage and capture reviews for my web design business. Since we help a lot of new customers regularly, it's beneficial for us to have software that will automate the review capture process. I am happy that we can set up an integration and have it run on it's own, instead of manually trying to capture reviews.

Nachteile: I wish that they had a direct Zendesk integration. The Zapier integration with Zendesk is not ideal.

  • Quelle des Nutzers 
  • Bewertet am 8.2.2019
Laura F.
Project Manager
Informationsdienst, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 16.10.2019

"RenueJump has been an excellent partnership!"

Kommentare: We have been partnering with RevenueJump for over two years, helping our customers to improve their review ratings over time. The tool is extremely easy to use and the analytics are powerful, allowing businesses to make changes to better meet customer expectations.

Vorteile: The user interface is extremely easy to use. And the reporting is clear and understandable. And most important, ratings started improving shortly after we sent our first batch of surveys.

Nachteile: Sometimes with a smaller laptop you have to scroll down to see the send button.

  • Quelle des Nutzers 
  • Bewertet am 16.10.2019