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Was ist Email Meter Enterprise?

Email Meter ist eine E-Mail-Analyse-Lösung. Email Meter bietet Unternehmen Leistungsmetriken von Mitarbeitern und Produktivitätsmetriken, wie Arbeitslast und Antwortzeiten, um fundierte, datenbasierte Entscheidungen zu treffen. Erfahre, wie viele E-Mails dein Team bearbeitet, um dessen Arbeitslast zu verstehen. Erfahre, wie lange es zur Beantwortung braucht und wo Verbesserungspotential steckt. Teams wie Dropbox, Fujifilm oder Logitech verlassen sich auf Email Meter, um ihre E-Mail-Metriken zu analysieren.

Wer verwendet Email Meter Enterprise?

Unternehmen aller Größen, von Start-ups bis zu Fortune-1.000-Unternehmen nutzen Email Meter, um wichtige Leistungsindikatoren in ihren Teams zu messen.

Email Meter Enterprise Software - 1
Email Meter Enterprise Software - 2
Email Meter Enterprise Software - 3
Email Meter Enterprise Software - 4
Email Meter Enterprise Software - 5

Du bist nicht sicher, ob Email Meter Enterprise das Richtige ist? Mit einer beliebten Alternative vergleichen

Email Meter Enterprise

Email Meter Enterprise

4,8 (19)
400,00 $
Monat
Kostenlose Version
Kostenlose Testversion
44
7
4,7 (19)
4,7 (19)
5,0 (19)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
25,00 €
Monat
Kostenlose Version
Kostenlose Testversion
194
26
4,0 (18.384)
4,0 (18.384)
4,1 (18.384)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Email Meter Enterprise

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,7
Kundenservice
5,0
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
79%
4
21%
Natalia
Operations Associate in USA
Verifizierter Nutzer auf LinkedIn
Philanthropie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get useful data, easily

5,0 vor 4 Jahren

Kommentare: My overall experience was great. When I had a question, the team was responsive, informative, and timely. The data was useful and allowed us to understand our email and business practices on a team and individual level.

Vorteile:

What I liked best as the admin was being able to see my whole team's data side by side to see amount of emails for each person. The team and individuals had specific goals and the Email Meter data provided the metric. For example, we wanted to reduce internal email as a team and so we looked internal vs. external emails to understand how we were doing. Individuals had goals for increasing responsiveness, so we looked at and reply rates to see how quickly we were responding to clients. We were also able to see who each person was emailing the most to understand which clients we were interacting with more.

Nachteile:

The paid version has more features than the free version. I think in the free version we could only get a few months history. We switched to the paid version to get more features, which included having access to the full history.

Daniela
Scale CS Team Lead in UK
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good tool!

4,0 vor 3 Jahren

Kommentare: It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard.

Vorteile:

How easy it is to ready data. It's very approachable and not intimidating at all. It's very easy to read and captivating.

Nachteile:

The advanced filters: they are critical for us and unfortunately the workaround for saving this isn't good enough for us. I am looking forward to seeing an improvement in that sense!

Antwort von Email Meter

vor 3 Jahren

Hi Daniela, thank you for leaving a review! I'm glad to hear that you are happy with the product. I'm excited to share that we're currently developing a new filtering system that's not only easier to use but also introduces an easy way to save reports!

Chandler
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simple solution to monitor email activity

5,0 vor 4 Jahren

Vorteile:

After installing, I turned it on and easily began monitoring and producing reports on email activity without any complication.

Nachteile:

I may be living in dreamland, but I wish I could monitor every user in my system for the same price. I also have delegated access of one inbox to many people. I wish I could idenitfy who was sending the emails out of the delegated account without additional fees.

Brian
Director Of Operations in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I'm so glad I found Emial Meter!

5,0 vor 3 Jahren

Kommentare: With Email Meter, we are able to have trackable KPIs for key team members and set realistic expectations for our team. It helps us stay on track and have better than average response time for those in our industry, of our business size and about of emails. Everyone I've interacted with on the Email Meter team has been a dream to work with and very helpful.

Vorteile:

Email Meter is a saving grace! It helps us track our Average Response Time and is truly helpful with managing the amount of emails we are sending and receiving. When it "feels" like we are getting more emails than usual, we now have the stats to back it up and to make sure our resources are going to the right places. It was fairly easy to set up and I love the fact that you can have "off hours" and you can filter out specific email addresses or subject lines from your reports if you wish.

Nachteile:

Setting up some of the filters took some time and concentration, but I was able to be successful with the help articles on the website.

Robert
Franchisee in USA
Druck, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Email Meter

5,0 vor 4 Jahren

Kommentare: It is incredibly easy to use and gives me an excellent way to track our customer service response time. Exactly what I needed.

Vorteile:

I like how easy it is to set up with just a few clicks and instantly get so much historical data.

Nachteile:

It does seem expensive for a small business like ours. I do not like that I have to pay for my account just to monitor other accounts. I am not interested in tracking the response time in my email account, just or main customer service accounts.