Oliver v5

Oliver v5

von Softlink

Wer verwendet Oliver v5?

Secondary, Primary/Preparatory and all through school libraries love using Oliver v5. Softlink Education also services a number of central education departments, with 30 to 2400 schools.

Was ist Oliver v5?

Oliver v5 library management software offers a digital rich, engaging experience for the entire school community. As a fully web based solution it can be accessed from any desktop or tablet device, allowing students to discover library & learning resources 24/7 in school, from home or on the go. Easy to use functionality such as smart cataloguing saves school libraries hours of resource time. Intuitive search, drag & drop, advanced integration & quality support is what makes users love Oliver v5

Oliver v5 – Details

Softlink

https://www.softlinkint.com

Gegründet 1984

Oliver v5 – Preisübersicht

Oliver v5 bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Oliver v5 findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Oliver v5 Funktionen

Bibliothekssoftware
Akquisitionsverwaltung
Barcode / RFID
Frist-Management
Gebührenerhebung
Inventarverwaltung
Juristische Bibliotheken
Kirchenbibliotheken
OPAC
Private Bibliotheken
Schulbibliotheken
Self-Check-in/-Check-out
Serien-Management
Vorratsregale verwalten
Zirkulationsmanagement
Öffentliche Bibliotheken

Oliver v5 – Nutzerbewertungen

Zeigt 5 von 18 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.9/5
Funktionen
4.7/5
Preis-Leistungs-Verhältnis
4.6/5
Graham G.
School Librarian
Bibliotheken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.9.2019

"An unrivalled combination of user-friendliness, reliability and first-class support"

Kommentare: I manage a large and busy library in a secondary school serving more than 1,000 students, so I want my library management system to help me provide a professional service to students and staff. "Professional" in this context means being able to circulate books easily, quickly catalogue and curate content, and promote library resources and services in an effective manner. Oliver is that system. It offers an unrivalled combination of user-friendliness, reliability and first-class support. Deciding which LMS to use is one of the most difficult decisions a school librarian has to make. I happily recommend Oliver to anyone and everyone who asks, because, based on my experience, I think it’s the best.

Vorteile: I particularly like three aspects of Oliver. First, I like its reliability, which I think is in large part due to its robust, platform-independent, browser-based management interface. In two years of using Oliver I’ve had only one occasion of downtime, which lasted all of thirty minutes. I cannot not say the same of the previous system at my school. Second, I like Oliver because it's very user-friendly. Students and teachers. who won't hesitate to complain when something is frustrating them, frequently comment favourably on Oliver's Amazon-style interface. They they find it appealing and easy to use, whether they're searching for books or online resources on LearnPath (Oliver's optional content curation platform). Third, I like Oliver because its support team is so responsive; I cannot over-empathise how important this is. Everyone I've contacted, without exception, has demonstrated a clear understanding of how school libraries work, the pressures I’m under and the importance of fixing any problems as quickly as possible. Staff quickly respond to queries, whether by phone or email (I rarely have to wait for a call back, while almost all emails are answered within 30 minutes), they fix most problems on the spot, and they are very willing to take on board ideas for developing the software.

Nachteile: Some areas of the management interface are cluttered, the layout of some functions could be better and one or two housekeeping processes are - for me - a little illogical. Such issues are usually the consequence of a new feature being added but not entirely integrated with an older function it's intended to complement.
For example, the latest version of Oliver offers management users the option of creating customised emails for circulation notices, but it doesn't entirely replace the older system of creating and scheduling emails and consequently is unnecessarily complex and frustrating to use.
I also don't like having to sort through so many options for reports when only one or two of them are relevant to me; I'd appreciate more options for customisation in this area, along with several others. I fail to understand why the system sends students and staff overdue notices during school holidays when it's impossible for them to return books - something that annoys both me and the teachers and students receiving the emails; the only way of stopping it doing so is to turn off the automatic overdue emails altogether, which shouldn't be necessary. These are, however, minor niggles when set against the strength of the system overall.

Antwort des Softwareanbieters

von Softlink an 23.9.2019

Thank you so much Graham for your lovely review. We are very pleased to hear you find Oliver v5 so useful.

  • Quelle des Nutzers 
  • Bewertet am 19.9.2019
Terri M.
Librarian
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.9.2019

"Reliable, user-friendly and content-rich library system with lots of scope for customization"

Vorteile: The search function is very easy and powerful for students and other users, with scope for adding lots of extra content, such as reading lists, genres, users' own book reviews. We train our new students in basic searching and management of their own account (reservations, renewals, and now - setting up favourite book lists and searches), and it's great to see them empowered to use the system for themselves. I quite often see them showing their skills off to prospective students on school open days! I am looking forward to using our LearnPath modules to develop tailored libguides to print and electronic resources to support all our subjects at school, both within the library and beyond.

Nachteile: I've been using the system for ages now and know it well, but I think the sheer number of features and options for setting up the system in different ways could be overwhelming for a new user. There are lots of training videos and webinars throughout the year to support users, though - and I have had good tech support too. We also use RFID and I desperately wish Oliver had programmable hot keys in the circulation desk module so that we could link issuing and returning books with the correct RFID function automatically (securing or unsecuring tags).

Antwort des Softwareanbieters

von Softlink an 9.10.2019

Thank you Terri for taking the time to write this lovely review. We are pleased to hear you find Oliver very user friendly and content rich. It is great to hear you are looking forward to using the LearnPath modules as well. We really appreciate your wonderful feedback.

  • Quelle des Nutzers 
  • Bewertet am 26.9.2019
Trish W.
Library Manager
Bibliotheken, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 18.8.2019

"Exceptional functionality and great support"

Kommentare: Being able to create content that incorporates library resources seamlessly (via LearnPath) is very important for us. The ability to make the Oliver program available from anywhere 24/7 (i.e. totally web based) is also very important to our school community. The online helpdesk is quick to respond and we usually resolve any issues very quickly. Oliver is a powerful tool in our delivery of resources and services to our school community.

Vorteile: Oliver is a comprehensive library database software that specifically caters for our school needs by offering excellent functionality and continual upgrades that address issues that sometimes arise.

Nachteile: Oliver is very expensive compared to the local New Zealand alternative - Accessit .

Antwort des Softwareanbieters

von Softlink an 23.8.2019

Thanks so much for your review Trish. We strive to provide a quality library solution that provides real value. We really appreciate you taking the time to write this review.

  • Quelle des Nutzers 
  • Bewertet am 18.8.2019
Krista T.
Library Manager
Grundschul- & Sekundarbildung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 19.8.2019

"Great Product, Outstanding Customer Service"

Kommentare: We installed Oliver v5 in January 2018 to replace the Alice operating system. Although there were a few issues initially with printing barcode and spine labels, I was very impressed with the Help Desk and the support we received to resolve the issues. Oliver v5 has been a great investment for our library, with students enjoying the opportunity to track their borrowing and browse the catalogue from their classroom, and teachers finding the borrowing and returns process simpler and more intuitive. I am greatly looking forward to implementing many more of Oliver's featurs this year, and know that I have support and assistance from a great Help Desk to back me up. Well done Softlink, your product, Oliver v5, is impressive and so is your after-sales service from the Help Desk!

Vorteile: Oliver is like a turbo-charged version of Alice, our previous operating system. It is very user friendly and intuitive, and our students love being able to track the books they have borrowed and want to borrow in the future and write book reviews.

Nachteile: There were a few glitches in the label printing, however these were very competently sorted out by the amazing Help Desk staff, who went above and beyond to get the issue sorted out.

Antwort des Softwareanbieters

von Softlink an 23.8.2019

Thanks so much for your review. We're so glad our Support Team were able to help you out. We really appreciate you taking the time to write this review.

  • Quelle des Nutzers 
  • Bewertet am 19.8.2019
Anette A.
Teacher Librarian
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.8.2019

"Appropriateness for a School"

Kommentare: From the start when we were looking for a new Library Management System, Softlink has been obliging and supportive. Once we migrated to Oliver, we have had a very happy experience. All our Library staff have been able to contribute to the administration, not just dedicated administrators. Staff and students of the school find it easy to use.

Vorteile: Software is logical to use and there are great Help functions available that will step you through what you need to do to upskill or solve a problem. Support is always available and promptly. The interface of Oliver is attractive and can be customised. Also easy for staff and students to use. For more complex cataloguing, there is more than adequate features to accommodate original cataloguing.

Nachteile: Some of the higher levels of features such as Acquisitions are a little trickier to master.

Antwort des Softwareanbieters

von Softlink an 23.8.2019

Thanks so much for your review. We're so glad it has been such a positive experience for you and the school. We really appreciate you taking the time to write this review.

  • Quelle des Nutzers 
  • Bewertet am 19.8.2019