Channable

Einfaches & preisgünstiges Feed-Management Tool bei gutem & schnellem Support

Kommentare: Ich nutze das Tool rein als Feed-Management Lösung um damit interne IT-Ressourcen zu sparen und selbst schnell und flexibel partner-spezifisch (Export-Feeds) Optimierungen zu erstellen.

Vorteile:

Top support in lokaler Sprache (deutsch), sehr schnelle Antwort mit Problemlösungsvorschlag. Preislich günstig.

Nachteile:

Teilweise begrenzt was den Umfang der möglichen Regeln betrifft.

sehr schneller Support

Vorteile:

Hier werden Probleme schnell gelöst. Die Reaktionszeit ist hervorragend.

Nachteile:

Die Benutzung der Software ist sehr einfach und leicht verständlich.

Regelproblem gelöst

Kommentare: Alles prima, top schneller und kompetenter Support

Vorteile:

EInfach alles automatisert, wenns mal eingerichtet ist.

Nachteile:

Bei den Regeln muss man manchmal um die Ecke denken, dann klappts

Amazing software, even more amazing Support

Kommentare: Amaging. Can´t stress this enough.

Vorteile:

The features and explanation you receive for each of the data fields is great. It makes it really easy to use. But most amazing is the support. They are so extremely helpful. I´ve never experienced anything like the people from this support. They really know what they´re doing and find solutions really fast. Whatever "problem" I´m not able to fix on my own they either fix it with me and explain how that works or they just call me back or send an email within a very short period of time (anything from 10 minutes to 2 hours) and will have solved it. No idea how they do it but I wish everyone I work with had a support department THIS GOOD. People tend to underestimate how important support is - Channable does not. They have an amazing software that lets you edit any piece of information and an extraordinary support.

Nachteile:

Nothing at all. I like all the features and would only like to see more marketplace connections.

A big Thanks to the Support

Kommentare: The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to [sensitive content hidden] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!!

Vorteile:

User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP.

Nachteile:

The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms.

In Betracht gezogene Alternativen: Xentral Software

Gründe für den Wechsel zu Channable: The Price difference, made the decision clear, when looking to other Middleware, that wishes to charge 2k upfront, a monthly base fee of 1,5k and a percentage from the general revenue.And the User Interface were looking much more Userfriendly than other Tools, that were more build from Developers for Developer.