HubSpot Service Hub

Best Service Hub to use

Vorteile:

- Ticket management -> Being able to assign tickets to random support owners is awesome- Pipeline management -> The hability to create deals inside different pipelines according to diferent actions and needs- Inbox management -> Managing multiple inboxes per country- Workflows between all the objects (Tickets, deals, contacts, companies)

Nachteile:

- Pay per seat instead of pay per team. As we get more and more members, it can be a bit pricy

HubSpot is great overall!!

Kommentare: My overall experience with HubSpot is that it is a great way to have all client communication details in one spot. Along with marketing emails and sales as well as service tools all in once place and the CRM software is free

Vorteile:

What I like the most about HubSpot Service Hub is that all client communications are located in one spot under the contact or company name. It could be email, text, call and it all is recording and between multiple different people (co workers) not just including all your communications. It makes it easy to see what has already been talked about, etc..

Nachteile:

My least favorite thing about HubSpot Service Hub is it can be pricey and the templates can be confusing when setting up.

Hubspot review

Kommentare: it was used to reserve spots and spaces, and it did the job. However, it would not allow any exceptions, and it prevented me from using it.

Vorteile:

great software for organization and reserving spaces.

Nachteile:

doesn't have enough flexibility. This is a hinderance to business

Great CRM for growing and enterprise companies

Kommentare: Overall I'm very happy with the quality and depth of services as well as customer service

Vorteile:

Hubspot has great off the shelf, free integrations with host of services I.e. WordPress, WooCommerce, Magenta, Shopify and many more. In addition it has a great community both on and off thr platform as well as a well documented API with examples for many OOP languages. It's popularity had also spawned uncountable opensource projects on GitHub if you need customisation to integrate for something unconventional.

Nachteile:

Pricing and pricing plan features could be more accommodating for smaller businesses

A Great Customer Service Solution For Business

Vorteile:

With this product, we have it easy when connecting with our customers. It makes it easy for customer find service service materials and this saves time. The good relationship with our customers is good for our business.

Nachteile:

All features of HubSpot Service Hub are helpful. No issues at all.