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RallyUp
Was ist RallyUp?
RallyUp ist eine Plattform für die Schaffung professioneller Fundraising-Erfahrungen für deine gemeinnützige Organisation, deine Schule, dein Unternehmen, dein Team oder eine andere Gruppe. Veranstalte Verlosungen, A-thons, Events, Crowdfunding, Auktionen, Verkäufe, Gewinnspiele und mehr. Umfangreiches Peer-to-Peer-Fundraising. Integrierte mobile Spenden und Text-to-Give. Vollständige Unterstützung für internationale und mehrere Währungen. Einfach zu bedienen mit einer einfachen Schritt-für-Schritt-Schnittstelle. Kein Abonnement; verwende das Tool, wenn du willst. Schließe dich den über 500.000 Nutzern an, die bereits RallyUp nutzen.
Wer verwendet RallyUp?
Zu den Kunden von RallyUp gehören Non-Profit-Organisationen, Schulen, Teams, Kirchen und Gruppen jeder Größe in über 10 Ländern sowie Unternehmen und Betriebe mit Spendenprogrammen.
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Bewertungen über RallyUp
Simple and effective
Kommentare: As a nonprofit, we appreciate the options to allow ticket buyers chip in a bit extra to cover the cost of using RallyUp. We have yet to need to pay RallyUp directly!
Vorteile:
As a tiny nonprofit, we don't have the staff to implement a complicated silent auction or raffle. WE have used RallyUp for our annual raffle twice now, and find it easy-to-use and effective, for both back-end use and our ticket buyers. There are lots of ways to customize the raffle and getting paid was easy.
Nachteile:
Sometimes the back-end interface was a bit confusing. It wasn't obvious how the items you are editing are going to appear on the final screen, so there is a bit of back and forth to get everything just right.
Project Koru's review for RallyUp
Kommentare: I honestly couldn't say enough good things about this company! They are amazing people and so wonderful and helpful to work with. They actually came to us, because someone that works there used to volunteer at our fundraising event (Kiteboard 4 Cancer). They helped me set everything up, hopped on a meeting with me any time I had questions, they took our feedback seriously and changed some of the UX on the platform to make it easier for our users, they came to the event to help me run the raffle, they taught me how to use features I was confused about, and so much more. I have never felt as supported by a company as I have by RallyUp. If you're considering them for your event management, I would 1000x recommend - especially if you're looking for peer to peer fundraising functionality. That feature alone helped us to raise a ton more money, not to mention all the other awesome features.
Vorteile:
Easy to use as an admin and for our constituents Integration of many fundraising features in one place helped us to raise more money Fostered a healthy sense of competition between P2P fundraisers Access to tons of features and extreme customization without having to have any coding knowledge 24/7 customer support for admin + users
Nachteile:
UX could be confusing to an older audience at times, some things didn't feel completely intuitive High amount of options + customization = a bit of a learning curve for admins, could be overwhelming to some
Antwort von RallyUp.com
vor 2 Jahren
Hello Emma, Thank you for choosing the RallyUp platform! We are so happy to hear you had an amazing fundraising experience with us. We are constantly improving the product and think you will love the changes to the interface that are coming later this year. We hope this will make it easier to navigate in the future. We look forward to seeing your next campaign with RallyUp. Please don't' hesitate to reach out if you have any questions at all; our support is available 24x7. Mireilys Ramirez | Customer Happiness Manager, RallyUp.com
In Betracht gezogene Alternativen:
Great for a school raffle!
Kommentare: Overall, we have had great experience. I have multiple volunteers on the back end every time we do a raffle and all find it easy to use/manipulate the data, and make update on the site.
Vorteile:
It is very intuitive; super easy to drop images in; we used it for a school wide raffle several years in a row and it was easy to use both on the back end and for users.
Nachteile:
I find it very expensive; the fees make it challenging to keep all of the funds raised in your own pocket.I have used less expensive platforms, but I find myself coming back to RallyUp as it is worth the priced.
Zero Customer Support
Kommentare: After successfully running a few fundraisers they froze our current fundraiser with zero warning and zero explanation, I didn’t find out until users could not purchase tickets and I followed up RallyUp. Nobody is ever available on chat, they then show up in chat, say hello and disconnect immediately. After finally getting onto them via email they advised their legal team had flagged us, they claimed they sent us an email but this is false and after requesting that they re-send the email so we could send them all of our appropriate approvals to fundraise as requested it’s been crickets, no email, no response from customer service, they have now impacted our fundraising amount and deadline and made us look stupid to our donors and we now have to cancel the fundraiser, issue refunds and start over again - such an unnecessary headache just because they lack communication and customer service. This has hurt our charity and wasted a great deal of our time.
Vorteile:
We ran a few fundraisers with no issues, the auto-draw for raffles is a handy feature.
Nachteile:
Severe lack of communication and customer service.
Antwort von RallyUp.com
vor 2 Jahren
Thank you for sharing your experience. We see you've run several successful fundraisers with us in the past, and we're sorry to hear that you were frustrated with your last campaign. Although we see that we responded quickly to all your inquiries, it clearly didn't feel like that to you. We'd love to connect and make sure we square this away so that you can continue to do the great work your organization does. The reason your campaign was frozen is that we are required to enforce compliance with raffle laws and regulations, and your raffle was in violation. The good news is that this is easily resolved! We would love nothing more than to get together and help you set up a raffle or other fundraiser. (We can only dream about joining one of your rallies one day.) Please reach out at your earliest opportunity. Sincerely, The RallyUp Team
Create professional raffle campaigns and home page in hours -- easy to replicate and repeat!
Kommentare: I used the Chat feature 3 times during initial start-up. I was always provided with very timely and accurate responses. I was impressed.
Vorteile:
Creates very professional-looking and easy to use raffle and home pages. Extremely easy to "copy" previous campaign to start a new one (saves a lot of time). Our company just had a significant merger and changed logos / color schemes, so within 1 hour, I was able to update the home page and a campaign (copied from old one), so ease of use (once you get through the options) is VERY EASY!
Nachteile:
The "con" would be the fee structure, but I guess RallyUp has to make money. We chose to allow the "extra donation / extra tickets" for users, so that is how RallyUp makes money. I am not real happy about it, because I do think it is cheaper than the alternative of a flat rate. The same feature is used by GoFundMe, but I personally do not contribute extra (and maybe because they do not offer anything in return). I just think it degrades the raffle experience, but we have not found anything else, so we live with it.
Antwort von RallyUp.com
vor 2 Jahren
Hello Karen. Thank you for this amazing review! We understand your concern with the fee structure, we do offer two pricing plan options for you to choose from. As always, you can reach out to us at any time, and we can walk you through the best payment checkout options for your campaign. Thank you for being a valued member of the RallyUp community. Allison Winter | Customer Experience Manager, RallyUp,com
