CaptivateIQ

A great tool that has found the sweet spot between functionality and simplicity

Kommentare: We use CaptivateIQ to automate variable compensation calculations, along with tracking sales performance against quota. Time spent every month performing calculations is reduced by more than 90%, while calculation accuracy has increased. Payees no longer need to wait 1-2 weeks after month close before seeing expected payment amounts. They now have the option of previewing updated pay statements in real time as deals close.

Vorteile:

Easy for a single individual to administer the entire application. Successfully and intuitively mirrors excel functionality. Ease of integration with Saleforce CRM. Relatively easy to configure plans and troubleshoot any errors in calculation logic. Wealth of help articles and plan examples made available to customers in the product knowledge base. Pace and consistency in which the application receives updates.

Nachteile:

Building custom reports is relatively convoluted compared to the rest of the application. Pay statement formatting and customization is functional, but a little basic.

In Betracht gezogene Alternativen: Spiff und Xactly Incent

Warum CaptivateIQ gewählt wurde: While an extremely robust tool, our team found that configuring plans and the overall use of Xactly Incent to be extremely complicated. The exercise of troubleshooting any faulty logic within plans was frustrating to say the least. There is no easy to way to trace calculations through each step to see where the problem is. So complex is the tool, that our company opted to regress back into excel statements after redesigning our compensation plans, as it was too complicated to successfully make the required changes within Incent. While also robust, Xactly Incent's integration tool (Xactly Connect) is also very complex. The vast majority of customer's will need to pay for professional services to create or modify integrations. Finally, as the big boy in the marketspace, Xactly Incent is probably the most expensive option.

Zuvor genutzte Software: Xactly Incent und Microsoft Excel

Gründe für den Wechsel zu CaptivateIQ: We were looking for options that were easier to manage than Xactly Incent. Finding a tool that mirrored excel functionality made sense, as that is what many people are use to. Of all the products we examined, CaptivateIQ was the only one in our eyes that found the happy medium between functionality and simplicity.

Highly capable and scalable commission platform

Kommentare: We were taking 1-2 weeks to finalize commissions before trying to implement Xactly SimplyComp. CIQ helps us solve for faster calculations (1-2 days turnaround), as well as quick ASC606-compliant JEs for the accounting team.

Vorteile:

CaptivateIQ is based on Excel formulas and logic. If you know how to model your commission structure in Excel, you'll feel at home in CaptivateIQ. When you run calculations on a monthly basis, they will take a couple minutes only. Due to the flexibility of the platform, "anything is possible" in terms of accommodating complex plans. The Implementation and CS teams have all been top notch, and willing to help.

Nachteile:

The flexibility of the software can be a double-edged sword at times. There are a hundred ways to do everything, and just like a complex excel model, there will be unforeseen challenges that arise from time to time. As a fairly young company with fairly new people handling your implementation, the quality of your implementation may vary from person to person. The "white glove" implementation is worth it unless you have very simple comp plans.

In Betracht gezogene Alternativen: Spiff

Warum CaptivateIQ gewählt wurde: SimplyComp was not right for us, and was taking much longer to calculate than our manual excel sheets. There was never a single time when it calculated our commissions properly right off the bat.

Gründe für den Wechsel zu CaptivateIQ: Flexibility was key, and having the 606 solution in the same box was helpful as well.

SaaS rep using CaptivateIQ

Kommentare: n/a

Vorteile:

Really like having transparency around how much I'm going to get paid, when, and based on what deals.

Nachteile:

What could use the most improvement is showing me more intuitively where the data is. The UI right now takes a bit of digging around and seems like there is a lot of blank space.

Best commission tool I've used

Vorteile:

Super simple and straight forward to track your commissions. Great software!

Nachteile:

Nothing to complain on here, this is a great software!

Easy to use, and incredible customer experience

Vorteile:

The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I had truly the absolute best on-boarding experience with them. Also they are rolling out new features like their plan management tool that saved me and the finance team a crazy amount of time not having to manually populate and send them one at a time.

Nachteile:

They haven't built in short cuts that lets you mass edit columns into dates, currency etc. Could add in additional visuals to make it a bit prettier. Create the option of a real-time sync could be useful from a performance management perspective.

In Betracht gezogene Alternativen: Spiff und Xactly Incent

Gründe für den Wechsel zu CaptivateIQ: Much more robust and incredibly intuitive to use for a finance or analytical professional.