Visual Chatbot Builder

Visual Chatbot Builder

von Activechat

Wer verwendet Visual Chatbot Builder?

Activechat Bot Builder konzentriert sich auf die Kundenbetreuung in Unternehmen und auf E-Commerce-Chatbots und Voice Agents für verschiedene Branchen.

Was ist Visual Chatbot Builder?

Visueller Conversation Builder zum Erstellen von Chatbots für die automatisierte Kundenbetreuung, das Marketing und für Unternehmen. Mehrere Kommunikationskanäle (Facebook Messenger, Telegram, Twilio und Viber/WhatsApp/Alexa/Google Home werden in Kürze angeboten). Viele Geschäfts- und E-Commerce-Integrationen.

Visual Chatbot Builder – Details

Activechat

https://activechat.ai

Gegründet 2017

Visual Chatbot Builder – Preisübersicht

Visual Chatbot Builder ist verfügbar ab 9,00 $/Monat. Visual Chatbot Builder bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Visual Chatbot Builder findest du unten.

Startpreis

9,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Visual Chatbot Builder Funktionen

Chatbot Software
Absichtserkennung
Code-Free Development
Empfindungsanalyse
Kontextabhängige Anleitung
Mehrsprachig
Omnichannel
On-Screen-Chats
Spracherkennung
Sprachsynthese
Virtueller Assistent
Vorkonfigurierte Bots
Wiederverwendbare Komponenten
für Entwickler

Visual Chatbot Builder – Nutzerbewertungen

Zeigt 5 von 64 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.7/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.9/5
Rithvik P.
Chief Executive Officer
Forschung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.5.2019

"Feature Rich chat bot for facebook and Web"

Kommentare: Having a bot is an advantage for your business for sure

Vorteile: Having a woocommerce site than activechat is a must have bot for your facebook page. Not only for facebook they have bots for other platforms like telegram, and whatsapp bots are about to launch in a while. They have launched a website widget too. NLP is an addition to this bot its just more interactive than any other bot available. I am waiting for whatsapp integration

Nachteile: There are some hiccups in the UI for webites widget hope they come up with the solution soon,

  • Quelle des Nutzers 
  • Bewertet am 30.5.2019
Govind R.
CEO & Founder
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 7.3.2020

"Clearly has potential but needs a lot of work"

Kommentare: Active Chat, at the time when I was purchasing, was as an alternative to ManyChat and MobileMonkey. I am not happy with the experience at all.
They need to work on support. There are bugs and it seems the team doesn't even test before releasing the feature they completely rely on users to report the bugs which are okay but there are too many.

Vorteile: It has a lot of features if not all when compared to the likes of Many Chat and Mobile Monkey.
It has plugins for WordPress making integration easy for WordPress users.
Team working reasonably fast to develop features
Facebook Group to help you with any issues you are facing

Nachteile: Support documents- Even though they have worked on their support documents I didn't find it to be organized. It still needs a bit of work
Support- Realtime support is missing. It takes 24 hrs if you send an email for support or more (at least in my experience) which makes me upset.

Antwort des Softwareanbieters

von Activechat an 11.3.2020

Hey Govind, thanks for reviewing us, but I have to admit that your negative experience has nothing to do with Activechat's product quality. The only support ticket that we have from you contains this video - https://www.loom.com/share/aaab5bad993143b4bd3c8f94fb7a1b62?fbclid=IwAR2Bc25I0BVaoJgS0sMTDlLZ5rjHsyPnMwVrd2PMaNAEP2vuE0icUQjoK0Y - and it clearly shows that you're making changes in your chatbot but do not trigger the skill again. Please check this part in our manual so that you understand how bots and skills work in Activechat - https://docs.activechat.ai/docs/manuals/visual-builder/triggering-bot-skills/

It looks like you did not read even "Platform Basics" part of the manual. Sorry about that.

The last email in your support ticket was sent a week ago. It contained links to manuals to help you get started with the platform. Still no reply from you.

  • Quelle des Nutzers 
  • Bewertet am 7.3.2020
Brent R.
Owner
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 31.12.2019

"Best chatbot builder, hefty learning curve"

Kommentare: Because of the power it has, Activechat is my favorite chatbot building tool. Knowing that anything I might WANT to do CAN be done is great. I do get annoyed that it can take a while to build some things, and the learning curve is a bit steep. But they are constantly improving Activechat and I feel like it will be a stable solution for a while to come.

Vorteile: I love that you can almost do anything you want with Activechat. It is built to allow you to not only customize your chatbot communications, but integrate with data from other tools like Google Sheets. You have the ability to break each chatbot down into modules, and trigger tasks across modules, send data between functions, and much more. It really is almost limitless.

Nachteile: Activechat just simply isn't the easiest chat building tool to use. If you want something simple, you still have to deal with an interface designed for more complex tasks. Not every field is well-described, and it isn't immediately apparent what kind of data goes in each field. Google Sheets integration, while powerful, takes a little trial and error to get right. They recently introduced V2 of the interface, and it's much better, but still needs significant improvements for ease of use.

  • Quelle des Nutzers 
  • Bewertet am 31.12.2019
Ted ellis V.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 13.2.2019

"A decent bot alternative with great potential"

Kommentare: It's a good solution to automate your facebook chat support.

Vorteile: Activechat has almost every feature being offered by Manychat and Mobilemonkey with more monthly active users limit

Nachteile: The interface is not beginner friendly and I find that it's still a bit buggy but seeing the founder being really engaged with customers on their facebook group makes me trust them that they will deliver the updates in their roadmap.

  • Quelle des Nutzers 
  • Bewertet am 13.2.2019
Kim H.
Marketing Manager
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.2.2019

"Amazing Bot Platform"

Kommentare: The visual chatbot builder is very good. it uses lego blocks that you connect to a flow. It is easy to use and very intuitive. It does take a bit of time to get used to, but the learning curve is not as steep as I feared.

Vorteile: The system is very flexible and it is really easy to incorporate AI functions through Dialogflow. The team is super responsive and they get hotfixes out fast if there are any issues. The team is also listening to users and suggestions for features. I have sent in several feature requests that made it to the roadmap. I am very excited about this and I am definitely in for the long run!

Nachteile: The platform needs a better subscription/sequence system. This should be an upcoming feature though. So all in all I am super happy with my account.

  • Quelle des Nutzers 
  • Bewertet am 15.2.2019