--- description: Detaillierte Informationen über Activechat zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Activechat Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Dialogfähige KI-Plattformen](/directory/31596/conversational-ai-platform/software) > [Activechat](/software/182092/visual-chatbot-builder) # Activechat Canonical: https://www.capterra.com.de/software/182092/visual-chatbot-builder Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/182092/visual-chatbot-builder?page=2) > Visueller Conversation Builder zum Erstellen von Chatbots für die automatisierte Kundenbetreuung, das Marketing und für Unternehmen. > > Bewertung: **4.7/5** von 65 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Activechat? Activechat Bot Builder konzentriert sich auf die Kundenbetreuung in Unternehmen und auf E-Commerce-Chatbots und Voice Agents für verschiedene Branchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 65 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Activechat - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: 9,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Berichterstattung / Analyse - Chatbot - Live-Chat - Mehrsprachig - Multi-Channel-Kommunikation ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Dialogfähige KI-Plattformen](https://www.capterra.com.de/directory/31596/conversational-ai-platform/software) ## Alternativen 1. [Fathom](https://www.capterra.com.de/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Denser AI](https://www.capterra.com.de/software/1064391/denser-ai) — 5.0/5 (31 reviews) 3. [Botpress](https://www.capterra.com.de/software/199292/botpress) — 4.5/5 (37 reviews) 4. [Tidio](https://www.capterra.com.de/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [TextCortex AI](https://www.capterra.com.de/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) ## Nutzerbewertungen ### "Excellent Chatbot" — 5.0/5 > **Harish** | *26. Mai 2020* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Amazing bot builder which I use for my Facebook messenger chat automation. The architecture of using skills is amazing as it saves us a lot of time. The UI is way different from many chat and may seem little overwhelming for a novice user but after a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs. Loved being part of their journey. Hoping they will be crowned as the best bot builder in the world. > > **Nachteile**: It did not have the team feature in the past but now they have added it. so we can share bots with others. There are some features which are missing which are personal desires which cannot be mentioned as a con. > > Customer engagement ----- ### "Worth every penny" — 5.0/5 > **Sean** | *16. Juni 2021* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: There are so many ways to use this that I'm still finding new opportunities years later. They keep adding to the options and I keep finding use cases for them. > > **Nachteile**: I struggled at first to figure it out but then I had a call with the lovely Iryna and she helped me understand how to use it. Blue skies from that point on. I'm so happy to have it as an option in my product suite. > > I work with a lot of eCommerce websites. I thought it would be nice to get a chatbot to answer FAQs and provide a few links. This does so much more than that. It has opened the door for me to do so much for my clients and re-create for the next and the next after that. The best tools make you look like a genius and amaze your clients. This has proven to be that and more... ----- ### "Powerful chatbot for NLP" — 2.0/5 > **Miguel** | *4. Dezember 2022* | Marketing & Werbung | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: -NLP features are really good-Native integration with Google Sheets-Ability to send emails > > **Nachteile**: -The chatbot widget for the website has an error when visiting from mobile, I reported this almost a year ago, and they confirmed it is a bug and will pass it to the development team, until now the error is still there. -That makes my website chatbot unusable.-Not intuitive at all > > I use Activechat for events confirmation, the bot will search the guest information in a google sheet spreadsheet and if the user is validated, the chatbot will ask for confirmation and update the spreadsheet. I also used it for Facebook pages and website. ----- ### "Clearly has potential but needs a lot of work" — 4.0/5 > **Govind** | *7. März 2020* | Computer-Software | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: It has a lot of features if not all when compared to the likes of Many Chat and Mobile Monkey. It has plugins for WordPress making integration easy for WordPress users. Team working reasonably fast to develop features Facebook Group to help you with any issues you are facing > > **Nachteile**: Support documents- Even though they have worked on their support documents I didn't find it to be organized. It still needs a bit of work Support- Realtime support is missing. It takes 24 hrs if you send an email for support or more (at least in my experience) which makes me upset. > > Active Chat, at the time when I was purchasing, was as an alternative to ManyChat and MobileMonkey. I am not happy with the experience at all. They need to work on support. There are bugs and it seems the team doesn't even test before releasing the feature they completely rely on users to report the bugs which are okay but there are too many. ----- ### "A visual chatbot builder which makes complex chatbots easy" — 4.0/5 > **Akashlal** | *13. Februar 2019* | Informationsdienst | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: One of the easiest visual builders which makes it easy to build the most complex chatbots. The founder is extremely helpful, organizing chabot webinars every week etc. Support is great, too. It also has a number of templates, covering bots built for shopify, woocommerce, livechat, restaurants and other templates which helped me understand how the different blocks come together to build a complex chabot. Voice conversation integration with alexa echo/google home is also coming up, along with web widgets if the existing twilio, telegram, facebook integrations are not enough already. > > **Nachteile**: The interface of most pages arent upto the mark. The software has a learning curve but can be overcome with training. > > Got this chatbot deal on appsumo, and played around with it. Though it makes building bots easy, right now it lacks many things like delegating bot access, facebook comments grow etc. Will look around till the software matures. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/182092/visual-chatbot-builder?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/182092/visual-chatbot-builder) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten