FileWave Endpoint Management

FileWave Endpoint Management

von FileWave

Wer verwendet FileWave Endpoint Management?

Die umfassende Unified-Endpoint-Management-Lösung von FileWave ist ideal für mittelständische Unternehmen, KMUs und Schulbezirke, die Umgebungen mit mehreren Plattformen mit begrenztem Personal und Budget verwalten.

Was ist FileWave Endpoint Management?

Der hybride Ansatz von FileWave, der traditionelles Clientmanagement für Mac und Windows neben dem modernen Unified-Endpoint-Management (UEM) umfasst, vereinfacht das Endpoint-Management heute und in Zukunft. FileWave enthält Inventar für IT-Assets, Software-Paketierung und -Vertrieb, Patch-Management sowie OS-Imaging und -Bereitstellung für Mac und Windows. Verwalte alle deine Geräte, Anwendungen und Einstellungen auf Computern und mobilen Geräten. Unterstützt Windows, Mac, iOS, Android und Chrome OS.

FileWave Endpoint Management – Details

FileWave

https://www.FileWave.com

Gegründet 1992

FileWave Endpoint Management – Preisübersicht

FileWave Endpoint Management bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für FileWave Endpoint Management findest du unten.

Kostenlose Version

Nein

Gratis Testen

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

FileWave Endpoint Management Funktionen

IT Asset Management Software
Bedarfsmanagement
Beschaffungsmanagement
Compliance-Verfolgung
Instandhaltungsmanagement
Inventarverwaltung
Konfigurationsmanagement
Kostennachverfolgung
Lieferanten-Management
Vertrags-/Lizenz-Management
Wirtschaftsprüfung-Management
Automatische Benutzer-/Geräteerkennung
Beschaffungsmanagement
Datenmanagement
Einsatz-Management
Inventarverwaltung
Remote-Monitoring und -Management
Software-Management
Synchronisierungsplanung
Unterstützung drahtloser Netzwerke
Alarmfunktion / Benachrichtigungen
Automatische Genehmigung
Automatische Patch-Implementierung
Automatische Scans
Benutzerdefinierte Patches
Compliance Management
Dashboard
Management des kompletten Netzwerks
Patch Test
Priorisierung von Patches
Remote-Zugriff/-Kontrolle
Schwachstellen-Scannen

FileWave Endpoint Management – Nutzerbewertungen

Zeigt 5 von 28 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.5/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.6/5

A new way of our “deployment-thinking”! And still a great choice...

Bewertet am 16.1.2019
Mirko H.
Teamleiter Support Services
Medienproduktion, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance

Vorteile: 
Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.

Nachteile: I am just worried about the fact, that it took us such a long time for choosing this product.

FileWave Endpoint Management

Bewertet am 24.9.2019
Heidi S.
Computer Technician
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: FileWave has saved so much time with distributing software, updates and managing our iPads.

Vorteile: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier.

Nachteile: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department.

Hours Saved = Money Saved

Bewertet am 18.1.2019
Dan R.
IT Manager
Grafikdesign, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The big issue I was facing was being able to manage all the IT assets as well as being able to setup new machines in a timely manner. Before when I would have to setup a new machine or setup an existing machine, it would take almost 6 man hours because i had to do all the settings manually. Now, All I need to do is take it out of the box, add it to FileWave, designate the machine to a specific group and then FileWave does the rest. It installs all the specific apps and configurations I want. Each machine doesn't have admin access so it's very important that the machines are configured with a standard build across the board. Because of FileWave, I know what each machine has installed on it both hardware and software with a quick glance.

Vorteile: It's super easy to use. Software updates and patching is now a breeze compared to before. I use to go to each machine manually and spend easily 2 nights just patching. Now I can do it in one night in less than 5 mins. Having the ability to deploy a patch or software update, set a timer on when to deploy and then get a report after it finished... makes life so much easier when it comes to managing IT assets.

Nachteile: The tracking features could be a bit better.

Easy to use, but doesn't always work

Bewertet am 25.1.2019
Nick T.
Bishop Bennett Technology Fellow
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When it works, this saves so much time. But when it does not want to install updates properly, then it can be pretty frustrating.

Vorteile: Making filesets is very easy. The process of making a fileset and deploying it to clients is very self-explanatory.

Nachteile: We have about 30% of clients that randomly stop checking into our FileWave server, and therefore do not get any updates that we push out. It can be frustrating tracking down ~150 devices every time I have an update to push out to make sure that it lands on their devices properly.

Antwort des Softwareanbieters

von FileWave an 1.2.2019

We are glad to hear that you find Fileset creation and deployment intuitive, and appreciate your candor on the troubles you are facing. We would be happy to help troubleshoot the client-side issue. Please reach out to us through our support portal at https://www.filewave.com/support/alliance-support. Thank you again for your business, and always feel free to provide direct feedback.

Filewave is the complete device management suite for multi platforms.

Bewertet am 20.12.2018
Verifizierter Rezensent
Director of Technology
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: FileWave is the all in one Swiss army knife of device management tools. We chose this product because of its ability to help us with managing our iPads, MacBooks and Windows PC's. The support and leadership are also the reason our company chose FileWave. They really listen to the customer and want to make the experience a positive one. They believe the product is the what makes "IT the Easy Button". In many ways FileWave has done that for us. I am not sure how we could manage over one thousand devices on a daily basis with out it!

Vorteile: The fact that we can manage all devices from a single pane of glass is the key. Working with PC's, Macs, iOS, Android, Chrome devices makes this product above any other. I can manage devices, distribute packages and patches, I can remote into a device and run queries on device performance. What more do you need!

Nachteile: I have not had any issues that would warrant a negative response. The support team is great and would take care of any concerns.