Wer nutzt diese Software?

We provide satisfactory services to Bank, logistic, telecom, insurance, Hospital, energy, Telemarketing and e-commerce based enterprises.

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Total Web Art
  • http://totalwebart.com/
  • Gegründet 2016

Über Total Web Art

Among the call center software solution providers TotalWebArt is a pioneer. Start-ups as well as the large enterprises can record all their phone conversations and allow supervisors to listen and speak to customers real-time by using our robust software solution. We provide necessary features to the businesses in order to meet their actual business goals and requirements. TotalWebArts solutions are very easy to use, cost effective and easily manageable.

Total Web Art Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Anruftext-Aufzeichnung
  • Berichterstattung / Analyse
  • Echtzeit-Chat
  • Eskalationsmanagement
  • Gemischtes Call-Center
  • Inbound Callcenter
  • Interaktive Sprachantwort
  • Kampagnenmanagement
  • Manuelles Wahlsystem
  • Outbound-Callcenter
  • Progressives Wählersystem
  • Prädiktive Wähler
  • Warteschlangenmanagement

Empfohlene Produkte

Die hilfreichsten Reviews für Total Web Art

Customized and simple interface

Bewertet am 27.12.2018
Tamim H.
HR
Telekommunikation, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Total Web Art’s apps is very efficient to use. One can feel very much satisfied and comfortable to use the apps. It has a very robust technology nevertheless it is very cost effective.
A very fascinating user interface having an Agent panel and Admin panel. This is a web-based apps so that we can be logged in if we have a real IP form anywhere. The apps can be maintained from cloud. The apps can support multi-campaign. Multiple task can be performed like inbound and outbound and multi-company van be supported by it. Its IVR feature is very much customizable and manageable as well as easy to use. CRM, SMS, Agent View, in-group and mute option is very much easy to use as contained in menu bar.
Total Web Art is a very extraordinary path to stay connected with the customers.

Vorteile: Powerful customization interface, CSS are attractive make the Agent portal and Admin Portal user friendly.
Mobile also new era.

Nachteile: Very easy to use and the whole system is pretty much innovative a robust system

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