Was ist Whistle Messaging?
Travelers, more than ever before, are demanding contactless experiences. NOW is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle's easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive reviews, streamlines operations, and integrates with 50+ property management systems. TryWhistle Free!
Wer verwendet Whistle Messaging?
Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide with instant integrations, fully automated messaging, task management, marketing features & more.
Wo kann Whistle Messaging bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Whistle Messaging
- Ansässig in Westlake Village, USA
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Whistle Messaging
- Ansässig in Westlake Village, USA
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Whistle Messaging – Videos und Bilder
Kosten ähnlicher Produkte wie Whistle Messaging vergleichen
Whistle Messaging Funktionen
Alternativen für Whistle Messaging
Bewertungen über Whistle Messaging
John
In Betracht gezogene Alternativen:
Great Product for price
Kommentare: Good
Vorteile:
user friendly interface Customizable messages
Nachteile:
Wish there was a way to organize messages (like different categories, etc) we send upwars of 200 a day sometimes so this could be helpful
Antwort von Whistle Messaging
vor 2 Jahren
Thanks for the positive review, John! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!
Corey
In Betracht gezogene Alternativen:
Non-intrusive, real-time, guest communication is critical to our success!
Kommentare: Overall, Whistle is critical to the success of our operation. Because our resort is so small, our staff is often pulled in many different directions, and do not have the luxury of staying tethered to a specific workstation. With the Whistle Mobile App, we are able to stay in real-time contact with all our guests, even if we're up on the floors cleaning rooms, or out on the deck cleaning the pool, etc.
Vorteile:
A majority of people in the world prefer the platform of text message when communicating with anyone. Now, we have the ability as a hotel to have this level of communication with our guests. We use this software to prepare our guests for their arrival, complete their digital guest registration, provide real-time feedback in regards to their experience and prepare them for departure and hopefully, their eventual return.
Nachteile:
I wish the artificial intelligence was a little more intuitive. Whistle gives you the opportunity to prepare hundreds of FAQ's and their appropriate responses. The idea is that as your guests being to ask these repetitive and simple questions, Whistle can learn the typical response and automatically reply, taking this routine but demanding task off your plate full of responsibilities. Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew. Doesn't save much time if I have to "ok" everything that I already told it to say...
Carol
Numerous software bugs experienced
Kommentare: Whistle Messaging is a helpful tool when it's working but bugs in the software have repeatedly caused user frustration and required considerable time and involvement on our part to resolve the issues.
Vorteile:
Ability to interact with guests and staff via one messaging service.
Nachteile:
We've experienced numerous bugs with this software and have spent a considerable amount of time reporting the issues and troubleshooting for their support team. In some cases, the issues have been resolved and then reappear at a later date. In almost every case, when we reported an issue the support team responded that it was working fine. The issues were only acknowledged after we invested our time to test, troubleshoot, provide screenshots and documentation. Despite their promises to let us know when an issue was fixed with a new release, we have not received follow up communications.
Dan
Fantastic platform, continous improvement and innovation
Kommentare: Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and team. It's legit easy to use and does everything we want it to!
Vorteile:
1. The integration into our property management software (PMS) that allows us to send-out pre-arrival texts to our guests each day. 2. That we can send follow-up messages post stay that include a link to our TripAdvisor page.
Nachteile:
I honestly cannot think of any features of functions of the software that I do not like.
Antwort von Whistle Messaging
vor 2 Jahren
Thanks for the positive review, Dan! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!
Tania
In Betracht gezogene Alternativen:
Great communication tool
Kommentare: We have definately increased productivity of our front desk operations with this additional communication tool. We are able to better communicate between the housekeeping department and with Guests. It allows us to be more efficient in our daily operations as we are not spending as much time on the phone.
Vorteile:
We liked the ability to be able to communicate with our guests in a faster more efficient way. They didn't need to call us with requests, it could be texted. The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information over the phone. It streamlined our processes.
Nachteile:
It doesn't have a lost property feature which other products offered. If a guest left something in a room, the item could be recorded in this program and thus further streamline the process. Other products offered the ability to have the picture of the item, the address of the guests and the tracking info once shipped all recorded in the program.
Antwort von Whistle Messaging
letztes Jahr
Thanks for the positive review, Tania! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!
