Semeon Insights

Semeon Insights

von Semeon Analytics

Wer verwendet Semeon Insights?

Our target market is medium to large customer-centric companies, who are focused on improving their customer experience by analyzing their voice of customer data.

Was ist Semeon Insights?

Semeon leverages Customer Intelligence (VOC) to better CX.

Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what your customers say and the words they use. This helps your company build the best customer experience possible.

Semeon Insights – Details

Semeon Analytics

https://semeon.com

Gegründet 2013

Semeon Insights – Kostenübersicht

Semeon Insights bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Kundenbetreuung

Support während der Geschäftszeiten

Online

Semeon Insights Funktionen

CEM Software (Customer Experience Management)
Analytik
Befragungs-/Umfragemanagement
Dashboard
Empfindungsanalyse
Kundensegmentierung
Multichannel-Datenerfassung
Negatives Feedback Management
Prädiktive Analytik
Textanalyse
Wissensmanagement