--- description: Detaillierte Informationen über Treatwell zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Treatwell Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Spa Software](/directory/30782/spa/software) > [Treatwell](/software/181827/treatwell) # Treatwell Canonical: https://www.capterra.com.de/software/181827/treatwell Seite: 1 / 13\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/181827/treatwell?page=2) > Verwalte Kalender, Team und Kunden deines Salons und werde auf Treatwell entdeckt, Europas Nr. 1 Beauty-Marktplatz. > > Bewertung: **4.4/5** von 286 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Treatwell? Inhaber und Teams von Friseursalons, Kosmetikstudios, Barbershops und Spas in Europa, von Einzelstandorten bis zu Mehrfilialketten, die eine mit einem Buchungsmarktplatz verbundene Software suchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 286 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salonium - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: 39,00 € - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Französisch, Griechisch, Italienisch, Lettisch, Litauisch, Niederländisch, Portugiesisch, Russisch, Spanisch, Vietnamesisch - **Verfügbare Länder**: Belgien, Deutschland, Frankreich, Griechenland, Irland, Italien, Litauen, Niederlande, Portugal, Schweiz, Spanien, Vereinigtes Königreich, Österreich ## Funktionen - Abrechnung & Rechnungsstellung - Anpassbare Formulare - Automatisierte Terminplanung - Confirmations/Reminders - Debit-/Kreditkartenverarbeitung - Elektronische Zahlungen - Erinnerungen - For Barbershops - Für Salons und Spas - Inventarverwaltung - Kalender-Synchronisierung - Kalenderverwaltung - Kundendatenbank - Kundendatenbank - Kundenmanagement - Mehrere Standorte - Mitarbeiter-Management - Mitarbeitermanagement - Mobiler Zugriff - Online-Buchung - Online-Zahlungen - Terminplanung - Terminverwaltung - Treueprogramm - Verfügbarkeit-Management - Verkaufspunkt POS - Webseitenintegration - Wiederkehrende Termine ## Integrationen (2 insgesamt) - Google Calendar - iCloud ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Spa Software](https://www.capterra.com.de/directory/30782/spa/software) ## Ähnliche Kategorien - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) - [Spa Software](https://www.capterra.com.de/directory/30782/spa/software) - [Friseur Software](https://www.capterra.com.de/directory/31458/barbershop/software) - [Massage Software](https://www.capterra.com.de/directory/30919/massage-therapy/software) - [Terminplaner Software](https://www.capterra.com.de/directory/30757/appointment-scheduling/software) ## Alternativen 1. [Calendly](https://www.capterra.com.de/software/148036/calendly) — 4.7/5 (4163 reviews) 2. [Google Calendar](https://www.capterra.com.de/software/213340/google-calendar) — 4.8/5 (4323 reviews) 3. [Goldie](https://www.capterra.com.de/software/1036086/goldie) — 4.8/5 (1173 reviews) 4. [Vagaro](https://www.capterra.com.de/software/153752/vagaro) — 4.7/5 (3670 reviews) 5. [Acuity Scheduling](https://www.capterra.com.de/software/128285/acuity-scheduling) — 4.8/5 (5770 reviews) ## Nutzerbewertungen ### "Treatwell helps me to book appointments without hassle." — 5.0/5 > **Belinda** | *26. Juni 2023* | Design | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I love that I don't have to call to a salon anymore and that I have a clear overview of the appointment and can manage it. > > **Nachteile**: The offering is not very high, it would be great if they can get more companies to use the tool, then it would become even easier to find the right salon. ----- ### "Ok for the beginners but can be time consuming" — 4.0/5 > **Anna** | *14. Juli 2025* | Design | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Best thing about Treatwell is how well known it is. With tv advertising it’s probably the most known booking system for beauty industry. Some people search treatments through the app so it’s more than a booking system, it’s almost like a platform. > > **Nachteile**: Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking) > > It’s well know platform and can give you new customers, which can be crucial especially when you’re starting. They take rather big commissions on first booking but rebooking is more fair. But great at integrating with other calendars and can take a lot of extra time to deal with that issue (including double booking). Great when you’re starting and desperate to have new customers and you’re willing to pay a lot to get them. ----- ### "A Convenient Platform I’ve Used Successfully for Years" — 5.0/5 > **Yulia** | *15. September 2026* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have been successfully using Treatwell for many years and overall I find the platform very convenient and easy to use. It helps clients discover my services, book appointments online and leave reviews. I especially appreciate the booking and appointment management system. Most of my clients have had a very positive experience and regularly leave excellent reviews. > > **Nachteile**: I would really appreciate having the option to speak to a real person by phone when support is needed, as sometimes it is much easier to explain an issue directly. I also currently have difficulty changing some settings in my services and pricing menu. Another concern is that over the past year I have received noticeably fewer bookings through Treatwell compared with previous years, especially recently. I would like more information or guidance on how I could improve my visibility and attract more bookings through the platform. > > Overall, my experience with Treatwell has been very positive. I have used the platform for many years and find it convenient for managing my business and appointments. I would be happy to continue using Treatwell, but I would like better access to customer support and more guidance for professionals on improving their visibility and increasing bookings. ----- ### "Not great experience" — 2.0/5 > **Oksana** | *4. Juni 2025* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Unfortunately I can’t list pros as I can’t find any the longer I stay on treatwell . It is just an expensive calendar , just about it . > > **Nachteile**: As a provider of the services we aren’t protected at all . Had two very bad experiences with the customers ( being rude and abusive ) asked treatwell to block them response was ‘nothing we can do about it\! ‘ Charging new customers fee even for regular customers that booked in the past \! If they haven’t booked within certain period . High monthly fees. Plus over the roof commission. We have no rights to choose the customers. I had a customer who rescheduled 5 times within a month \! Loss and treatwell won’t do anything about it . Don’t wanna loose my reviews hence still there. > > Not helpful at all Whenever you have issue with customers they don’t deal with it Don’t wanna deal with complaints As a provider not protected in any way ----- ### "Grow your business with Treatwell" — 5.0/5 > **Santiago** | *25. Oktober 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: How they helped and support my business grow. The team are friendly and always on the other side of the phone to help you with any issues. > > **Nachteile**: I love all of its features and how they are actively improving their system and bringing new things to it to make your salon management life easier > > Been with them for over a year and can’t fault them. It’s there something to be resolved they are always attentive and willing to help. Great way to run your business remotely from anywhere, phone, laptop or tablet. ----- Seite: 1 / 13\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/181827/treatwell?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/181827/treatwell) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten