Was ist Zoho Assist?
Zoho Assist, Deine One-Stop-Lösung für Remote-Support, Screen-Sharing und Remote-Zugriff, mit der Du auf Remote-Desktop Deines Kunden zugreifen oder Deinen Bildschirm teilen kannst und unbeaufsichtigte Computer leicht verwalten kannst. SnapComms ist laut Hersteller eine der sichersten, zuverlässigsten und erschwinglichsten Softwares der Branche. Erfordert keine vorherige Installation. Cross-Plattform-Unterstützung zur Verfügung. Funktioniert auf allen Geräten. Unterstützt alle gängigen Web-Proxys und Firewalls.
Wer verwendet Zoho Assist?
Ausgelagerter IT- und MSP-Support sowie Customer Help Desks.
Wo kann Zoho Assist bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Zoho
- 1996 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra und 222 weitere
Zoho Assist Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Ja, Gratisversion verfügbar
Zoho Assist bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Zoho Assist ist ab 10,00 $/Monat verfügbar.
Preismodelle Kostenlose TestversionÜber den Anbieter
- Zoho
- 1996 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra und 222 weitere
Zoho Assist – Videos und Bilder










Zoho Assist Funktionen
Bewertungen über Zoho Assist

Jesus P.
Teamviewer and Chrome Remote Replacement
Kommentare: This perfectly replaced Teamviewer and later, Chrome Remote Desktop which, interestingly enough, proved to be quite difficult to uninstall after using. This led to my search for a replacement and I found this free remote solution.
Vorteile:
The software worked seamlessly with Ubunutu Linux, Windows and iOS. It's free for personal use and extremely responsive when logging in remotely. There was little lag and the gestures are intuitive. It also includes 2-Factor Authentication 2FA for extra security.
Nachteile:
Unlike other remote software, I had to purchase a $8 DVI "dummy" plug so I could reboot the Linux computer that did not have a monitor connected. After that, it worked perfectly. Without the plug, Linux refused to boot and Zoho Assist didn't have any graphics drivers included that helped resolve the issue.

Michael R.
Easy to use support tool for unattended and ad-hoc support.
Kommentare: We use this tool alongside another to provide unattended and ad-hoc support to our customers and we also provide training over the same systems. We like some features in this software and other features work better in the other system we use, but both work well at a reasonable cost price.
Vorteile:
The service has its own tools that you can install on the technicians computer for quick and easy support requests which also doubles up as a contacts database and and an overview of all the machines you have available for unattended access. These can be grouped to make it easier for large companies. The tools work well and most of the time the connection is very good. There is also a Google chrome add in that allows you access to the same information if you need to jump onto a machine without the software installed. There are a lot of addin for other software and helpdesk we use Freshdesk and can initiate a support call from there whilst logging a fault which is very handy.
Nachteile:
It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying. It sometimes doesn't disconnect from the client and starts up again whilst in the middle of another session which can also be a bit annoying and the file transfer does not always work as the permission to send box gets hidden behind other windows.
In Betracht gezogene Alternativen: Getscreen.me, TeamViewer, MSP360 Connect und Splashtop Remote Support
Gründe für den Wechsel zu Zoho Assist: We had been using the other programs they offer including CRM, Email, online drive. The remote support system worked well alongside their other offerings.
Alberto de jesus F.
Una buena alternativa al alcance de tu conexión
Kommentare: El control del equipo remoto desatendido es la principal función que hace del producto una muy buena opción para el soporte vía remota y que tiene la estabilidad suficiente para poder realizar las actividades que realizo en cuestión.
Vorteile:
El poder dar soporte desde cualquier navegador, hace que esta sea una opción muy buena cuando no tienes tu equipo a la mano, y que además de haberse desarrollado en un lugar donde el internet no es tan estable, hace de este producto una muy buena alternativa para el soporte desatendido o no presencial.
Nachteile:
Hay que mejorar el encendido remoto, ya que no funciona en ninguno de los equipos que previamente configure para la misma y en la parte de las características del equipo, no siempre muestra la información completa o correcta.
Anil C.
Remote Control with Zoho Assist
Kommentare: I used Zoho Assist over 6 months to share my screen and remote control my colleagues computers.
Vorteile:
Zoho Assist can offer you transfer your files, sharing your screen and remote control. It works fine with remote control.
Nachteile:
Zoho Assist offers many features but they should improve the tool for better features.
Tommy C.
Very happy with Remote Desktop and Unattended Access for small team
Kommentare: The ease of managing a small team and a fair price with unattended access is outstanding!
Vorteile:
I purchased ZA to replace LogMeIn for remote desktop access which we had used for 6 years or more. I needed the capability to manage a small team and control user access to several systems. The pricing plans were better for a company of our size, but I was curious as to whether it would have the features that were needed. After using ZA now for about 6 months, I am starting to recommend to my clients and large and small companies because I am so satisfied with the ease of use, never locks up, ease of installing on mac and windows, copy/paste capability, special key handling, plus more.
Nachteile:
This may be a training issue on my part or have to do with my web browser. But, when remoting from a mac to a windows pc, I have a little trouble with Cmd-C (copy) and Cmd-V (paste). Other special keys work perfectly through the menus. Copy/Past on mac to windows also works perfectly if I use the right click (context menu) and select copy/paste, respectively. So, it isn't a big deal and maybe I will learn how to better do this if it is on my end.