Only Sky

Only Sky

von Only Sky

Wer verwendet Only Sky?

Activity providers globally, with time based and/or non-time based products. From ski schools to kayak tours, heli ski, ziplining, tickets, rentals, etc- our platform can handle it all.

Was ist Only Sky?

Only Sky is a venture-backed company providing an activity booking and management platform to activity businesses, with partners across the globe. We offer a cloud-based eCommerce & management platform for time-based, non-time-based, and inventoried products. This powerful platform handles all backend operations ranging from staff scheduling, capacity analysis, pricing, and real-time reporting, all available at your fingertips on the web or mobile.

Only Sky – Details

Only Sky

https://theonlysky.com/

Gegründet 2016

Only Sky – Preisübersicht

Only Sky bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Only Sky findest du unten.

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Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Only Sky Funktionen

Planungssoftware
Alarmfunktion / Benachrichtigungen
Automatisierte Terminplanung
Echtzeit-Planung
Gruppen-Terminplanung
Klassenterminplanung
Kreditplanung
Mehrere Standorte
Mitarbeitereinsatzplanung
Ressourcen-Planung
Terminplanung
Zimmerbuchungsverwaltung
Angebote / Schätzungen
Dynamische Inhalte
Flug-Buchung
GDS-/OTA-Integration
Kundenmanagement
Reiseplan erstellen
Zahlungsabwicklung
Zentrales Reservierungssystem
Angebotsmanagement
Angebotsmanagement
CRM
GDS-/OTA-Integration
Lieferanten-Management
Paketerstellung
Preismanagement
Reiseplan erstellen
Reservierung von Akitivtäten
Reservierung-Management
Ressourcenmanagement
Verzichtsmanagement
Website-Management
Zahlungsabwicklung
Zentrales Reservierungssystem
Angebotsmanagement
Anmerkungen zur Reservierung
CRM
Drittpartei-Buchung
Gruppenreservierungen
Kundenbetreuung
Raten-Management
Reservierung von Akitivtäten
Zimmerbuchungsverwaltung
Erinnerungen
Genehmigungs-Workflow
Management von Beschränkungen
Mobiler Zugriff
Profilverwaltung
Reisebuchungen
Reiseplanung
Richtlinien Managemen-
Spesenabrechnungen
Auto-/Bootsverleih
Inspektions-Management
Instandhaltungsmanagement
Inventarverwaltung
Mehrere Standorte
Online-Buchung
Raten-Management
Reservierung-Management
Säumnisgebühren-Berechnung
Terminplanung
Vermietung medizinischer Geräte
Vertragsmanagement
Wiederkehrende Mieten

Only Sky – Nutzerbewertungen

Zeigt 5 von 8 Nutzerbewertungen

Gesamt
4.1/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.6/5
Funktionen
3.8/5
Preis-Leistungs-Verhältnis
4.3/5
Verifizierter Rezensent
Group Sales Manager/Snowsports School Director
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.12.2018

"Love Only Sky"

Kommentare: Only Sky has even us the ability to almost double the amount of lessons we did last year by giving us the ability to manage instructor availability efficiently.

Vorteile: As a ski school director I can get a good picture of what is happening everyday. Only Sky has given me the ability to assign guests to the correct instructor based on their age and ability type.Th

Nachteile: The definition of roles to each of my staff. I need the ability to customize who can do what more efficiently.

Antwort des Softwareanbieters

von OnlySky an 19.12.2018

Thank you! We love to hear that we were able to almost double your amount of lessons from last year. We appreciate the feedback, and will be sure to build out more defined user roles in our roadmap. :)

  • Quelle des Nutzers 
  • Bewertet am 18.12.2018
Rowena P.
Director
Freizeit, Reisen & Tourismus, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.4.2019

"Great functionality and ease of use"

Kommentare: We have had much more online bookings since using this system and the management online is flawless. The team is very receptive and always ahead of the curve in terms of the next steps to enhance the system.

Vorteile: We have had very positive experiences with using Onlysky this winter both for online booking and also general booking management. It is a very easy to use system and has a huge amount of functionality. There are continual tweaks to the system and upgrades to the functionality and we have found the team always very ready to listen and help and the turn around time with any issues has been very fast. We would highly recommend it.

Nachteile: autoscrolling, but i think that is changing pretty soon! :-)

  • Quelle des Nutzers 
  • Bewertet am 29.4.2019
Janel J.
Manager
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.12.2018

"Easy to use and super helpful"

Kommentare: This software allows for a more streamlined product and user experience. Also the customization is great and it has helped cut down on excessive work with an easy to use process.

Vorteile: I am not great with technology - Only Sky makes it easy! I feel confident explaining the system to my employees. The Only Sky team is also incredibly helpful with any questions or concerns that may come up. I would highly recommend this software as you get a great product with great people.T

Nachteile: I can't think of any cons - everything has been top notch.

Antwort des Softwareanbieters

von OnlySky an 19.12.2018

Thank you Janel! We are excited about this partnership, it's been wonderful getting to know your team. Happy to hear that we've been able to cut down your workload without any added stress!

  • Quelle des Nutzers 
  • Bewertet am 18.12.2018
Verifizierter Rezensent
Snowsports School Director
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 19.12.2018

"Lots of potential - still needs some work"

Kommentare: Though the list of cons seems to be a lot longer than the list of pros, we are mostly pleased with the software. It has given us the ability to more efficiently manage our business, and the model of charging a service fee to cover the costs is great. The Only Sky team has been responsive to issues and have provided some of the best support I have encountered. Overall, I believe that this software has a lot of potential, but it's not quite ready for a high-volume or complex operation in the current iteration. I look forward to seeing the positive changes that occur over this season.

Vorteile: Only Sky offers a nice eCommerce solution for small and medium size resorts and attractions that may not have the resources to implement their own online store. It is geared towards Snowsports lessons and other timed attractions, but has the capability to sell other items as well. The software has made it easier to take and track reservations, increasing the overall efficiency of the business. It has also added some reporting tools that make tracking sales and guest data easier. We also like the client management functions, which help our staff build better relationships with our guests and improve our retention rate. The customer support has generally been responsive, and the team does seem like they genuinely care about the product. It is nice to be able to call, Slack, or email for support.

Nachteile: The software has a lot of potential, but there are several issues that need to be resolved in order for it to be realized. Below are a list of several areas:
-Limited report flexibility
-Poor design for composite products - can't assign tax to specific departments, unable to do fixed dollar allocations, etc.
-Cumbersome system to assign lessons/activities to staff
-Cumbersome scheduling system for staff
-Requires multiple staff profiles for different disciplines - ski, snowboard, telemark, etc.
-Limited information on the dashboard and no options to customize
-Client management functionality requires sharing guest contact info with staff
-No easy progress report system
-No guest survey functionality
-Current eStore layout is confusing for some guests. New layout should be better.
-Inventory/capacity management needs some serious work to allow more control over individual products.
-Punch pass process cumbersome for guests.
-Hard to modify some itineraries.
Overall, the software shows a lot of promise, but feels like it was designed without a lot of input from someone who has worked on the front lines of a resort in a management capacity. I would strongly encourage them to consult with a resort/snowsports management professional in some capacity to refine the design to better withstand real world uses.

Antwort des Softwareanbieters

von Only Sky an 20.12.2018

Hi there! Thanks so much for taking the time to leave a review.

Our new reporting rollout, which is currently in progress, should help alleviate any of your current issues.

We do offer progress card functionality post activity for your instructors/guides. Your account manager should be able to help you learn how to use this tool!

We appreciate the rest of your feedback and listings in the cons section and will continue to build these requests into our product roadmap.

Thanks again!

  • Quelle des Nutzers 
  • Bewertet am 19.12.2018
Fabrizio P.
director
Sport, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 2.1.2019

"Only Sky review"

Kommentare: more online booking revenue
every instructor can check their planning on mobile

Vorteile: online booking
calendar overview
share planning with instructors

Nachteile: no flexibility on modify booking once made
total revenue not accurate according to real booking

Antwort des Softwareanbieters

von Only Sky an 4.1.2019

Hi Fabrizio!

Thank you for your review! We take feedback from our partners very seriously and are constantly looking for ways to improve our system. We are delighted to hear that the online booking revenue has grown for you and your instructor scheduling has been enhanced!

We would love to help clarify a few things for you regarding modifications and reporting.

Itineraries can be modified through two ways. The first is if the payment was processed through Only Sky. To complete a modification, find the corresponding itinerary on the dashboard, click on it (to open more information) and select the Modify button.

We offer several reports that can be accessed directly from your site (Financial Reports, Guest Reports, etc). Running the Base Fiscal Report will provide you with a comprehensive breakdown of all of the bookings entered in the platform.

Thank you again for leaving us a great review and I hope some of this additional information alleviates some of the troubles!

  • Quelle des Nutzers 
  • Bewertet am 2.1.2019