Wer nutzt diese Software?

Activity providers globally, with time based and/or non-time based products. From ski schools to kayak tours, heli ski, ziplining, tickets, rentals, etc- our platform can handle it all.

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Only Sky
  • https://theonlysky.com/
  • Gegründet 2016

Über Only Sky

Only Sky is a venture-backed company providing an activity booking and management platform to activity businesses, with partners across the globe. We offer a cloud-based eCommerce & management platform for time-based, non-time-based, and inventoried products. This powerful platform handles all backend operations ranging from staff scheduling, capacity analysis, pricing, and real-time reporting, all available at your fingertips on the web or mobile.

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Only Sky Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Angebote / Schätzungen
  • Dynamische Inhalte
  • Flug-Buchung
  • GDS-/OTA-Integration
  • Kundenmanagement
  • Reiseplan erstellen
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Angebotsmanagement
  • Angebotsmanagement
  • Benutzerdefinierte Pakete
  • GDS- / OTA-Integration
  • Kundenmanagement
  • Lieferanten-Management
  • Preis- / Margen-Management
  • Reisebus-Reservierung
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung von Unterkünften
  • Reservierung-Management
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • CRM
  • Drittpartei-Buchung
  • Gruppenreservierungen
  • Kundenbetreuung
  • Raten-Management
  • Reservierung von Akitivtäten
  • Zimmerbuchungsverwaltung
  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung
  • Erinnerungen
  • Genehmigungs-Workflow
  • Management von Beschränkungen
  • Mobiler Zugriff
  • Profilverwaltung
  • Reisebuchungen
  • Reiseplanung
  • Richtlinien Managemen-
  • Spesenabrechnungen
  • Auto-/Bootsverleih
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Mehrere Standorte
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management
  • Säumnisgebühren-Berechnung
  • Terminplanung
  • Vermietung medizinischer Geräte
  • Vertragsmanagement
  • Wiederkehrende Mieten

Die hilfreichsten Reviews für Only Sky

Lots of potential - still needs some work

Bewertet am 19.12.2018
Verifizierter Rezensent
Snowsports School Director
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Though the list of cons seems to be a lot longer than the list of pros, we are mostly pleased with the software. It has given us the ability to more efficiently manage our business, and the model of charging a service fee to cover the costs is great. The Only Sky team has been responsive to issues and have provided some of the best support I have encountered. Overall, I believe that this software has a lot of potential, but it's not quite ready for a high-volume or complex operation in the current iteration. I look forward to seeing the positive changes that occur over this season.

Vorteile: Only Sky offers a nice eCommerce solution for small and medium size resorts and attractions that may not have the resources to implement their own online store. It is geared towards Snowsports lessons and other timed attractions, but has the capability to sell other items as well. The software has made it easier to take and track reservations, increasing the overall efficiency of the business. It has also added some reporting tools that make tracking sales and guest data easier. We also like the client management functions, which help our staff build better relationships with our guests and improve our retention rate. The customer support has generally been responsive, and the team does seem like they genuinely care about the product. It is nice to be able to call, Slack, or email for support.

Nachteile: The software has a lot of potential, but there are several issues that need to be resolved in order for it to be realized. Below are a list of several areas:
-Limited report flexibility
-Poor design for composite products - can't assign tax to specific departments, unable to do fixed dollar allocations, etc.
-Cumbersome system to assign lessons/activities to staff
-Cumbersome scheduling system for staff
-Requires multiple staff profiles for different disciplines - ski, snowboard, telemark, etc.
-Limited information on the dashboard and no options to customize
-Client management functionality requires sharing guest contact info with staff
-No easy progress report system
-No guest survey functionality
-Current eStore layout is confusing for some guests. New layout should be better.
-Inventory/capacity management needs some serious work to allow more control over individual products.
-Punch pass process cumbersome for guests.
-Hard to modify some itineraries.
Overall, the software shows a lot of promise, but feels like it was designed without a lot of input from someone who has worked on the front lines of a resort in a management capacity. I would strongly encourage them to consult with a resort/snowsports management professional in some capacity to refine the design to better withstand real world uses.

Antwort des Softwareanbieters

von Only Sky an 20.12.2018

Hi there! Thanks so much for taking the time to leave a review.

Our new reporting rollout, which is currently in progress, should help alleviate any of your current issues.

We do offer progress card functionality post activity for your instructors/guides. Your account manager should be able to help you learn how to use this tool!

We appreciate the rest of your feedback and listings in the cons section and will continue to build these requests into our product roadmap.

Thanks again!

Love Only Sky

Bewertet am 18.12.2018
Verifizierter Rezensent
Group Sales Manager/Snowsports School Director
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Only Sky has even us the ability to almost double the amount of lessons we did last year by giving us the ability to manage instructor availability efficiently.

Vorteile: As a ski school director I can get a good picture of what is happening everyday. Only Sky has given me the ability to assign guests to the correct instructor based on their age and ability type.Th

Nachteile: The definition of roles to each of my staff. I need the ability to customize who can do what more efficiently.

Antwort des Softwareanbieters

von OnlySky an 19.12.2018

Thank you! We love to hear that we were able to almost double your amount of lessons from last year. We appreciate the feedback, and will be sure to build out more defined user roles in our roadmap. :)

no reports , information on different forms

Bewertet am 20.12.2018
Garry Z.
Mountain Sports Manager
Sport, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: not usable at this time to schedule large mutiweek groups . I can use a pen and paper and do better right now .

Vorteile: its potential.

Nachteile: no reports for managing ski school. allergies incomplete and levels not filled in or reported on one location . You have to go through each guest to get experience level and food allergy information . Checking over 200 entries is tedious and time consuming. This information needs to be on one report. Reports must be searchable by name ,event and date for this platform to be usable to assign classes and instructors together and track their activities. I'd suggest: Event,event start date, age ,first and last names , parent names, skill levels and pertinent emergency information such as allergies flagged somehow or noted in guest event reports .

Antwort des Softwareanbieters

von Only Sky an 3.1.2019

Hello Garry,

Thanks for taking time to leave a review. I am sorry to see that you have been disappointed with your experience so far.

There are definitely several items from your cons list that can be addressed immediately with your Account Manager who can help you find the various reports that we do offer for managing your ski school. These include guest data reports, instructor assignment reports, financial reports and more.

Additionally, your guests experience level and allergy can be collected by setting up corresponding guest questions. The reports should be fully searchable when opened in tools like Microsoft Excel.

We'd love to walk you through our reporting tools. Additionally, your account manager would be delighted to share best practices in our scheduling tools for multi week programs.

We'll be reaching out to help coordinate this with you shortly!

Great functionality and ease of use

Bewertet am 29.4.2019
Rowena P.
Director
Freizeit, Reisen & Tourismus, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have had much more online bookings since using this system and the management online is flawless. The team is very receptive and always ahead of the curve in terms of the next steps to enhance the system.

Vorteile: We have had very positive experiences with using Onlysky this winter both for online booking and also general booking management. It is a very easy to use system and has a huge amount of functionality. There are continual tweaks to the system and upgrades to the functionality and we have found the team always very ready to listen and help and the turn around time with any issues has been very fast. We would highly recommend it.

Nachteile: autoscrolling, but i think that is changing pretty soon! :-)

Easy to use and super helpful

Bewertet am 18.12.2018
Janel J.
Manager
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software allows for a more streamlined product and user experience. Also the customization is great and it has helped cut down on excessive work with an easy to use process.

Vorteile: I am not great with technology - Only Sky makes it easy! I feel confident explaining the system to my employees. The Only Sky team is also incredibly helpful with any questions or concerns that may come up. I would highly recommend this software as you get a great product with great people.T

Nachteile: I can't think of any cons - everything has been top notch.

Antwort des Softwareanbieters

von OnlySky an 19.12.2018

Thank you Janel! We are excited about this partnership, it's been wonderful getting to know your team. Happy to hear that we've been able to cut down your workload without any added stress!

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