Only Sky

von Only Sky

4 / 5 8 Bewertungen
Only Sky

Wer nutzt diese Software?

Activity providers globally, with time based and/or non-time based products. From ski schools to kayak tours, heli ski, ziplining, tickets, rentals, etc- our platform can handle it all.

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Only Sky
  • https://theonlysky.com/
  • Gegründet 2016

Über Only Sky

Only Sky is a venture-backed company providing an activity booking and management platform to activity businesses, with partners across the globe. We offer a cloud-based eCommerce & management platform for time-based, non-time-based, and inventoried products. This powerful platform handles all backend operations ranging from staff scheduling, capacity analysis, pricing, and real-time reporting, all available at your fingertips on the web or mobile.

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Only Sky Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Angebote / Schätzungen
  • Dynamische Inhalte
  • Flug-Buchung
  • GDS-/OTA-Integration
  • Kundenmanagement
  • Reiseplan erstellen
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Angebotsmanagement
  • Angebotsmanagement
  • Benutzerdefinierte Pakete
  • GDS- / OTA-Integration
  • Kundenmanagement
  • Lieferanten-Management
  • Preis- / Margen-Management
  • Reisebus-Reservierung
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung von Unterkünften
  • Reservierung-Management
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • CRM
  • Drittpartei-Buchung
  • Group Reservations
  • Kundenbetreuung
  • Raten-Management
  • Reservierung von Akitivtäten
  • Zimmerbuchungsverwaltung
  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung
  • Erinnerungen
  • Genehmigungs-Workflow
  • Management von Beschränkungen
  • Mobiler Zugriff
  • Profilverwaltung
  • Reisebuchungen
  • Reiseplanung
  • Richtlinien Managemen-
  • Spesenabrechnungen
  • Auto-/Bootsverleih
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Mehrere Standorte
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management
  • Säumnisgebühren-Berechnung
  • Terminplanung
  • Vermietung medizinischer Geräte
  • Vertragsmanagement
  • Wiederkehrende Mieten

Die hilfreichsten Reviews für Only Sky

Lots of potential - still needs some work

Mit Google übersetzen Bewertet am 19.12.2018
Snowsports School Director
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Though the list of cons seems to be a lot longer than the list of pros, we are mostly pleased with the software. It has given us the ability to more efficiently manage our business, and the model of charging a service fee to cover the costs is great. The Only Sky team has been responsive to issues and have provided some of the best support I have encountered. Overall, I believe that this software has a lot of potential, but it's not quite ready for a high-volume or complex operation in the current iteration. I look forward to seeing the positive changes that occur over this season.

Vorteile: Only Sky offers a nice eCommerce solution for small and medium size resorts and attractions that may not have the resources to implement their own online store. It is geared towards Snowsports lessons and other timed attractions, but has the capability to sell other items as well. The software has made it easier to take and track reservations, increasing the overall efficiency of the business. It has also added some reporting tools that make tracking sales and guest data easier. We also like the client management functions, which help our staff build better relationships with our guests and improve our retention rate. The customer support has generally been responsive, and the team does seem like they genuinely care about the product. It is nice to be able to call, Slack, or email for support.

Nachteile: The software has a lot of potential, but there are several issues that need to be resolved in order for it to be realized. Below are a list of several areas:
-Limited report flexibility
-Poor design for composite products - can't assign tax to specific departments, unable to do fixed dollar allocations, etc.
-Cumbersome system to assign lessons/activities to staff
-Cumbersome scheduling system for staff
-Requires multiple staff profiles for different disciplines - ski, snowboard, telemark, etc.
-Limited information on the dashboard and no options to customize
-Client management functionality requires sharing guest contact info with staff
-No easy progress report system
-No guest survey functionality
-Current eStore layout is confusing for some guests. New layout should be better.
-Inventory/capacity management needs some serious work to allow more control over individual products.
-Punch pass process cumbersome for guests.
-Hard to modify some itineraries.
Overall, the software shows a lot of promise, but feels like it was designed without a lot of input from someone who has worked on the front lines of a resort in a management capacity. I would strongly encourage them to consult with a resort/snowsports management professional in some capacity to refine the design to better withstand real world uses.

Antwort des Softwareanbieters

von Only Sky an 20.12.2018

Hi there! Thanks so much for taking the time to leave a review.

Our new reporting rollout, which is currently in progress, should help alleviate any of your current issues.

We do offer progress card functionality post activity for your instructors/guides. Your account manager should be able to help you learn how to use this tool!

We appreciate the rest of your feedback and listings in the cons section and will continue to build these requests into our product roadmap.

Thanks again!

Love Only Sky

Mit Google übersetzen Bewertet am 18.12.2018
Group Sales Manager/Snowsports School Director
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Only Sky has even us the ability to almost double the amount of lessons we did last year by giving us the ability to manage instructor availability efficiently.

Vorteile: As a ski school director I can get a good picture of what is happening everyday. Only Sky has given me the ability to assign guests to the correct instructor based on their age and ability type.Th

Nachteile: The definition of roles to each of my staff. I need the ability to customize who can do what more efficiently.

Antwort des Softwareanbieters

von OnlySky an 19.12.2018

Thank you! We love to hear that we were able to almost double your amount of lessons from last year. We appreciate the feedback, and will be sure to build out more defined user roles in our roadmap. :)

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