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ManageEngine Remote Access Plus
Was ist ManageEngine Remote Access Plus?
Remote Access Plus ist eine sichere und umfassende Lösung der Unternehmensklasse für den Remote-Support,
die Systemadmins und IT-Helpdesk-Technikern bei der Fehlerbehebung auf Windows-,
Mac- und Linux-Computern von einem zentralen Ort aus hilft. Leistungsstarke Tools wie erweiterte
Remote-Desktop-Freigabe, Remote-Eingabeaufforderung, Registrierung, Wake on LAN, Remote-
Shutdown, Dateimanager und mehr ermöglichen eine hervorragende Remote-Unterstützung und
reduzieren die Zeit für die Fehlerbehebung erheblich von Tagen auf Minuten.
Wer verwendet ManageEngine Remote Access Plus?
USA, EMEA, APAC, Australien
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Bewertungen über ManageEngine Remote Access Plus
Remote Access Plus the solution that makes IT support easier
Kommentare: My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement. The best thing is that it allows you to record all support sessions and it helps a lot as evidence.
Vorteile:
The ease of use and the number of available modules it has to be able to provide correct remote support.
Nachteile:
What I liked least was that it doesn't have as many reports on the available machines.
In Betracht gezogene Alternativen:
ManageEngine hits a home run!
Kommentare: From the moment I began using Remote Access Plus, it was clear that ManageEngine designed the setup process with simplicity in mind. The initial configuration was intuitive, requiring only a few steps to get the server up and running. What stands out is how straightforward it was to deploy to client machines. Whether you’re pushing the installation across a small number of endpoints or an entire enterprise, the process is smooth and remarkably fast. Within minutes, Remote Access Plus was functioning on multiple machines, without any need for manual intervention or complex configuration. One of the platform’s most beneficial features is its granular control over user roles. Setting up permissions for various IT roles is a breeze. Administrators can easily assign specific permissions based on responsibilities, which ensures that technicians only have access to the tools they need, enhancing both security and productivity. The user interface is well-organized, which makes configuring these roles quick and efficient. Remote Access Plus offers a powerful suite of management tools that allows IT technicians to take full control of remote systems. From its dashboard, you can monitor system health, resolve issues, and execute maintenance tasks. The availability of a command line interface (CLI) within the platform is particularly useful for advanced troubleshooting, allowing technicians to execute commands on remote machines without needing to be physically present. For registry edits, the built-in Registry Editor lets you access and modify system configurations with ease, which saves significant time compared to manual methods.
Vorteile:
Ease of setup and deployment, configurability, the ability to create roles with different levels of access. The ability to chat, share files, screen record, restart, update the registry, install software, etc. Multi-monitor and OS support.
Nachteile:
The setup UI is a little disorganized, but that's on the backend only.
In Betracht gezogene Alternativen:
Manage Engine Remote Access Plus - Great value for money
Kommentare: The remote access plus product has been the winning choice for the business
Vorteile:
This is a fantastic cloud based remote access tool that is very good value for money. As many other Manage Engine products, the product excels at what it does, and it is quite comprehensive for the price paid.
Nachteile:
So far, I would like to see this integrate with Service Desk Plus Cloud, which is not currently possible.
Good
Kommentare: We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.
Vorteile:
within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.
Nachteile:
Remote desktop is unable to connect few connections.
Infrastructure advisor
Kommentare: From the very beginning, the installation and setup process is highly intuitive. During the testing phase, we submitted numerous requests, which ManageEngine accepted and added to their development roadmap. Configuring role-based permissions is relatively simple, and using additional tools significantly streamlines the work of IT technicians. The support from ManageEngine is simply excellent. Installing agents on end-user devices is fairly straightforward. I would appreciate having more information in the logs, but even with the current setup, it is still very manageable.
Vorteile:
Very easy to use. Support from ManageEngine. Helps and speeds up assistance for end users.
Nachteile:
It happened that the link from the application to the manufacturer's website did not exist. The groups functioned slightly differently than I needed.
