Smith.ai Chat

Smith.ai Chat

von Smith.ai

Wer verwendet Smith.ai Chat?

Smith.ai Chat is most useful to businesses seeking to boost online marketing results. Live, professional chat agents & AI chatbots capture, screen & book website visitors to convert new clients 24/7!

Was ist Smith.ai Chat?

Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads 24/7. We offer SMS Text Answering, Facebook Messenger Answering, and Chat-to-Call. AI Chatbot captures info and provides instant outreach.

Pay for relevant chats only, never spam or sales chats.

Easy setup on all website platforms. Instant chat transcripts sent via email & CRM. Smith.ai AI-backed Live Chat is the most effective & affordable way to capture leads & grow your business!

Smith.ai Chat – Details

Smith.ai

https://www.smith.ai

Gegründet 2015

Smith.ai Chat – Kostenübersicht

Smith.ai Chat bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Smith.ai Chat ist ab 140,00 $/Monat verfügbar.

Startpreis

140,00 $/Monat

Preisinformationen

$5-7/chat. No contract or setup fee. 14-day/20-chat free trial.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Smith.ai Chat Funktionen

CCM-Software
Batch-Daten Kommunikation
Chat / Messaging
Content-Management
Druck-Management
E-Mail-Verteilung
Multi-Channel-Kommunikation
On-Demand Kommunikation
Personalisierung
Video-Inhalte
Vorlagen-Management
interaktive Inhalte
Absichtserkennung
Code-Free Development
Empfindungsanalyse
Kontextabhängige Anleitung
Mehrsprachig
Omnichannel
On-Screen-Chats
Spracherkennung
Sprachsynthese
Virtueller Assistent
Vorkonfigurierte Bots
Wiederverwendbare Komponenten
für Entwickler
Chatbot
Email-Automatisierung
Gruppen-Messenger
Human Handover
Lead-Distribution
Lead-Qualifizierung
Mobiles Nachrichtensenden
Multi-Channel-Kommunikation
Produktempfehlungen
Segmentierung der Audienz
Terminplanung
Video-Chat
Chatbot
Für E-Commerce
Für den Vertrieb
Mehrsprachig
Prozess-/Workflow-Automatisierung
Prädiktive Analytik
Virtueller persönlicher Assistent (VPA)
für das Gesundheitswesen
Call-Center-Management
E-Mail-Management
Leistungskennzahlen
Live-Chat
Self-Service Portal
Social-Media-Integration
Terminverwaltung
Umfragen & Feedback
Virtueller Assistent
Warnungen / Eskalation
Warteschlangenmanagement
Wissensdatenbank
Workflow-Management
Dashboard
Datenextraktion
Lead Benachrichtigungen
Lead Scoring
Lead-Distribution
Lead-Pflege
Lead-Qualifizierung
Onlineformulare
Visitenkarten-/Ausweis-Scanning
Kampagnenmanagement
Lead Scoring
Lead Segmentierung
Lead-Distribution
Lead-Erfassung
Lead-Pflege
Pipeline-Management
Planungs-Tools
Quellen-Nachverfolgung
Verfolgung von Interaktionen
Daten-Import / -Export
Kontakt-Datenbank
Lead Scoring
Lead Segmentierung
Lead-Datenbank-Integration
Lead-Erfassung
Lead-Pflege
Lead-Verifizierung/-Validierung
Pipeline-Management
Planungs-Tools
Bildschirm teilen
Geo-Zielgruppenerfassung
Integration von Dritten
Kundenspezifisches Branding
Offline-Formular
Proaktiver Chat
Transfer / Weiterleitung
Vorformulierte Antworten
Websitebesucher-Nachverfolgung
Berichterstattung / Analyse
Geplanter Nachrichtenversand
Kontaktmanagement
Kurzwahlnummern
MMS
Massen-SMS
Mobile Coupons
Mobile Keywords
Nachrichten-Personalisierung
Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
Umfragen/Abstimmungen
Zwei-Wege-Messaging

Smith.ai Chat – Nutzerbewertungen

Zeigt 5 von 18 Nutzerbewertungen

Gesamt
4,9/5
Benutzerfreundlichkeit
5/5
Kundenservice
5/5
Funktionen
4,9/5
Preis-Leistungs-Verhältnis
4,9/5
Kyle P.
Attorney
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 11.5.2020

"Great support and easy setup"

Vorteile: Setup was incredibly easy and the support to help do so was top notch.

Nachteile: There's no way to have local staff ran the chat box, only remote receptionists and bots.

  • Quelle des Nutzers 
  • Bewertet am 11.5.2020
Jerry Z.
CEO
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.1.2020

"Smith.ai Website Chat- Highly Recommended"

Kommentare: In our tech service business, people are looking for help at any time of the day or night and want immediate answers. Using website chat is like having someone on staff 24/7 . We no longer have to worry about lost leads or misdirected requests because we were not able to offer an immediate response. When choosing a chat service, we were drawn to Smith.ai by their very simple, transparent pricing structure and the no-obligation free trial. We had our chat running in literally minutes providing very human like responses to client inquiries. Smith.ai Website Chat has exceeded our expectations responding to new leads, 24 hours a day.

Vorteile: Before we started using website chat, we were consuming valuable personnel resources by responding to inquiries that were not applicable to our business or not in the area of our expertise. Using website chat frees our staff by automatically handling the client inquiry and gathering necessary information if a callback is required.

Nachteile: No negatives. The experience has been extremely positive.

Antwort des Softwareanbieters

von Smith.ai an 20.1.2020

Thanks for the positive review of our live chat, Jerry! Now that we are 24/5 we're here to capture any inquiries that come in, day or night, and Chatbot can help pick up the rest.

We're also glad you appreciate the free 10 chat trial! Let us know if we can help with anything else.

Best,
Smith.ai Team

  • Quelle des Nutzers 
  • Bewertet am 13.1.2020
Josh Y.
President
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.1.2020

"Chatbot for website "

Kommentare: The chatbot makes it easy for clients to get information without calling. It makes it faster for them and makes it less costly for us.

Vorteile: The chatbot is easy to configure and works well. I use it on my websites for new clients to get information about what we do. It also allows existing clients to reach out if they need to schedule an appointment. The ability to also have the chatbot staffed is very nice so that prospective clients can receive the excellent customer service from Smith.AI that they would get if they called in via phone.

Nachteile: I cannot think of any cons. With any product you have to weigh the pros and cons of cost(if you want a staffed option) and implementation. Given the importance of potential new clients and existing clients needed to get information quick I think this is a no brainer.

Antwort des Softwareanbieters

von Smith.ai an 20.1.2020

Thanks for the positive review, Josh! We're thrilled you're having such a good experience with our Chatbot. We can also help set up the widget and build out a Q&A and Playbook for Chatbot too!

Best, Smith.ai Team

Let us know if we can help with that or anythi

  • Quelle des Nutzers 
  • Bewertet am 15.1.2020
Sonia L.
Trademark Attorney & Instructor
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.2.2020

"Allows me to be in 2 places at once"

Vorteile: As a business owner, we wear so many hats. Smith. ai allows me to be in 2 places at once and ensure my calls are always answered and inquiries always receive a response. My business runs so smoothly because of them!

Nachteile: I have zero complaints! Their customer service is amazing and they've always addressed any needs I have.

  • Quelle des Nutzers 
  • Bewertet am 14.2.2020
Nicole G.
Attorney.Owner
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.3.2019

"Love Smith.ai Chat! "

Kommentare: I love the Smith.ai website chat. There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!

Vorteile: I love the Smith.ai website chat. There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!

Nachteile: Nothing. I love it! Wouldn't change a thing.

  • Quelle des Nutzers 
  • Bewertet am 28.3.2019