Smith.ai Live Website Chat
von Smith.ai5 / 5 8 Bewertungen
Wer nutzt diese Software?
Smith.ai Chat is most useful to businesses seeking to boost online marketing results. Live, U.S.-based chat agents & AI bots capture, screen & book website visitors to convert new clients 24/7!
Durchschnittliche Bewertung8 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 4.9 / 5
- Startpreis 100,00 $/Monat
- Preisinformationen $6-10/chat. No contract or setup fee. 30-day/10-chat free trial.
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
Über Smith.ai Live Website Chat
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based Live Chat agents answer questions, screen leads & schedule appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business.
Smith.ai Live Website Chat Funktionen
- Batch-Daten Kommunikation
- Chat / Messaging
- On-Demand Kommunikation
- interaktive Inhalte
- Code-Free Development
- Kontextabhängige Anleitung
- Virtueller Assistent
- Vorkonfigurierte Bots
- Wiederverwendbare Komponenten
- für Entwickler
- Human Handover
- Mobiles Nachrichtensenden
- Segmentierung der Audienz
- Für E-Commerce
- Für den Vertrieb
- Prädiktive Analytik
- Virtueller persönlicher Assistent (VPA)
- für das Gesundheitswesen
- Bildschirm teilen
- Integration von Dritten
- Kundenspezifisches Branding
- Proaktiver Chat
- Transfer / Weiterleitung
- Vorformulierte Antworten
Die hilfreichsten Reviews für Smith.ai Live Website Chat
Bewertet am 28.3.2019
Love Smith.ai Chat!
Kommentare: I love the Smith.ai website chat. There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!
Vorteile: I love the Smith.ai website chat. There is no way that I could staff a feature like that in house with my small business. Smith.ai makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. Smith.ai is the best!
Nachteile: Nothing. I love it! Wouldn't change a thing.
Bewertet am 26.7.2019
The Future Of Web Chat
Kommentare: Overall I am happy. Smith.ai makes good effort to offer client support.
Vorteile: The Smith.AI live website chat does a tremendous job collecting lead information from web site visitors. It promptly collects phone number and email address information accurately. Only serious inquiries leave this information upfront, and it is easy to follow up with them. The pricing for the product is a great value. The cost of live chat support is very competitive. The services integrate very well with my existing CRM.
Nachteile: The interface is not the most intuitive to learn but customer support has been great with instructing on how to use it and offer assistance with setting up the whole service.
Bewertet am 30.3.2019
Simple way to start a great client experience
Kommentare: There are a lot of Chat options available, but this was a no brainer for us because of our great experience with Smith.ai as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.
Easy to deploy - Smith.ai provided a small code snippet to add to our page and we were live.
Quality of responses - we already use Smith's Receptionist services, which gave me the comfort that the quality of people answering chats would be professional, consistently polite and knowledgeable. We get an email with the full text of the chat so we know everything that has been communicated by the prospective client already so we don't ask them the same questions over again.
Nachteile: There is really nothing bad I can say about Smith Chat or Smith.ai as a company. We view them as a business partner and trust them to interact with clients and potential clients and represent us well, and they have never let us down.
Bewertet am 26.3.2019
Great Customer Care and Functionality
Kommentare: I love using Smith.ai. They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by Smith.ai. They are very detail oriented!
Vorteile: Ease of use. Ease of onboarding. I can manage my own chat disclaimer and everything from my dashboard. This is ALWAYS available to the clients/site visitors.
Nachteile: How little potential clients actually use it!
Bewertet am 26.3.2019
Kommentare: Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for use to be there at all times, even when we're not.
Vorteile: We've worked with other vendors in the past and have found Smith.ai among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications.
Nachteile: Nothing, we're generally pleased with the service overall.