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Shiji ReviewPro Hotel Reputation
Was ist Shiji ReviewPro Hotel Reputation?
Manage und verbessere deinen Online-Ruf mit dieser leistungsstarken cloudbasierten Lösung. Biete bessere Gästeerfahrungen und steigere deine Rankings auf Bewertungsportalen und Online-Reisebüros.
Wer verwendet Shiji ReviewPro Hotel Reputation?
Die Lösung hilft Kunden, zu vollständig integrierten IT-Systemen mit einem Netzwerk von Plattformen und Lösungen zu wechseln, damit sie sich auf ihre Kernkompetenzen konzentrieren können, um ihre Gäste zu bedienen.
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Shiji ReviewPro Hotel Reputation
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Bewertungen über Shiji ReviewPro Hotel Reputation
Durchschnittliche Bewertung
Nutzerbewertungen nach Unternehmensgröße (Angestellte)
- <50
- 51-200
- 201-1.000
- >1.001
Bewertungen nach Punktzahl finden
Customer service is exceptional!
Kommentare: Overall, the experience I had with ReviewPro was positive and successful. The success is mostly due to the great teamwork between the property and the ReviewPro representatives. They cared deeply about our goals and worked creatively to meet our needs.
Vorteile:
The very best thing about ReviewPro, aside from the functionality, is their customer service. Their team is willing to meet as many times as possible to ensure easy deployment, successful campaigns, and clear understanding. We hosted zoom meeting with ReviewPro reps in order to create customized surveys to capture strategic data and influence customer loyalty. The custom options that were available made the process positive and successful. We liked that we could incorporate all of our own branding credentials from logos to colors and even wording.
Nachteile:
The cost is high for small sized properties. The scale is not matched for privately owned small sized hotels and inns.
ReviewPro forever
Kommentare: Con ReviewPro, hai il controllo totale della tua Brand Reputation, ti serve meno tempo per rispondere a TUTTE le recensioni ( utilizzando i template di risposta) in più hai la possibilità di utilizzate le lingue che ti servono.
Vorteile:
Il fatto di poter gestire 11 strutture da un unico dashboard è estremante utile. Si perde un sacco di tempo saltare da una piattaforma ad altra, logarti, autenticarti . Qui hai la possibilità di vedere tutto. Poi, è molto intuitivo e facile, e quando non si capisce qualcosa, l'assistenza è estremamente cortese e tempestiva
Nachteile:
Il fatto che non sono tutte le piattaforme visibile. La più grande perdita è stata Facebook.
Antwort von A Shiji Group Brand
vor 2 Jahren
Thank you for your review, Teodora. We're so glad to hear that you find Shiji ReviewPro useful in managing your day-to-day operations and saving time. We've worked hard on the features you mention like response templates and languages, so it's great to hear they are of benefit. As for Facebook reviews, you'll be happy to know that our engineering team is working hard to get the API back online so you can once again use it. Make sure you read our 'Product Spotlight' updates to ensure you get the latest improvements and are notified right away! Very best, the Shiji ReviewPro team.
