Avail

Kommentare: Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable.

Vorteile: I love the fact that I can upload my
Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease.

Nachteile: I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place.

Kommentare: As a family investing in multi-family properties we're wanting to manage them ourselves but we're also starting from scratch. Avail is a great option for listing, leasing and rent collection, which is a HUGE help. It's not perfect but for the price I think it's the best option right now. I'd recommend for anyone with small portfolios or just starting out.

Vorteile: The software is great about streamlining processes. It takes something like listing the property, which could take hours to post to individual sites like Zillow, Apartments.com etc, and lets you post in a matter or minutes.

Nachteile: The software can sometimes feel like a hammer when you need a scalpel. When you post your listings the software will scrub out anything that looks like contact information. I assume this is because they want all the communication captive in the system. This is in theory but it forces us to use clunky lines of communication while simultaneously trying to make a first impression with prospective tenants. There are enough examples of how that manifests itself that my newest tenant just moved in and isn't exactly thrilled when I tell her we have use Avail for certain operations.

Kommentare: Support has been terrific. Definitely contributes to my impression that Avail is well on its way to having the “Cadillac” identity in landlord management solutions. Nice work with your payment and Leasing setup. Also nice work with much of the marketing tools. Add premium adds (pay for top of list advertising) and syndication to the rest of the online rental sites and you’ll go from a convenient but moderately effective marketing solution to a slam dunk! Or, partner With RentLinx.

Vorteile: Avail has thoughtfully designed. The features it has work well and they have a more solid foundation in there product than any of the other offerings I explored. Avail has a great product in what feels like a budding market.

Nachteile: I’m looking forward to Avail tackling some new problems (feature requests): - user selectable widgets on the dashboard, new info options here (time sensitive actions pending in tenant on boarding, maintenance requests, financial performance KPIs, etc)
- Kanban style board of maintenance requests
- scheduling automation or better yet, partnership with other providers (ShowMojo)
- marketing: listing distribution (partnership with RentLinx.com)
- Application fees for Smart Move are prices higher than all competitors in your market. My biggest interest is in Avail continuing what you’ve done well: implement features that eliminate or minimize the things that cost me the most time in managing my properties. My biggest suggestion is to assess whether there are niche service providers that do a better job of tenant lifecycle management than you currently do. I’d so, partner with them or match/exceed what they are doing by developing that out in your system.
- enable me to block CC payments or include language in the user agreement taking full liability for disputed payments.
- listing syndication details seem to loose a lot in translation.

Vorteile: Very easy to use and looks fine for landlords, cannot say that for prospective tenants !

Nachteile: I was looking for a studio to rent. I filled the application as required by your website which looks very trustful. I thought you were doing some background check or at least ID check for the landlords posting offers on your website ! I was victim of a scam, a fake landlord tried to steal me 5,000$ of prepaid rent without allowing me to visit the place, even if I work 10 min away from this studio. The person was always pushing back the visit arguing that some new applicants would prefer a later date, or that they had too much work on that day and had to delay the visit of one or two days. Then the person told me that according to your website, I had the best application and should make a deposit to make a reservation, otherwise other applicants might do so and take the lease. The information required by your website are highly sensitive, I uploaded a copy of my French Passport and my international VISA. I have now revoked the access to my application for this landlord but they might have copies of my documents now. And who knows what they plan to do with them. You should be more professional ! It is very good to provide background check tools for landlords but you might be providing 'trusting' services and then helping swindlers to make up their scam ! I will contact your service and hope you could help me and compensate me for this unfortunate experience !

Vorteile: The following are not in any order of importance. (They are all important>) * Lease signing (paperless)
* Can customize your lease using state specific template
* Avail reminds tenants when rent is due. My rent is paid on time by my tenants and I dont have to do anything.
* Tenants pay rent using ACH transactions
* Listing your available rentals is easy
* Prospective tenants complet rental application on line (no work for me to input data)
* Tenants pay for background / credit check (I don't have to collect money or do anything) and then Avail sends me the applications
* Avail reminds me 60 days before lease expires (I don't have to remember anything)
* Maintenance portal for tenants to place maintenance requests
* Avail provides a simple to set up marketing website for my properties

Nachteile: The state specific lease for my state (Florida) was pretty basic and had some typos. I have spent a lot of time improving the lease for my requirements. But it is easy to edit and make changes. Once you do your first lease, you can clone it for your other properties.