Wer nutzt diese Software?

Avail serves independent and do it yourself landlord and their tenants.

Durchschnittliche Bewertung

35 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Webinare
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Avail
  • https://www.avail.co/
  • Gegründet 2013

Über Avail

Designed for landlords with less than 10 units in mind, Avail (formerly Rentalutions) is an intuitive property management app that helps you advertise vacant units, request rental applications and credit reports, sign leases and collect rent - all online. 115,000 landlords use Avail because it's the only end-end platform that helps you scale from beginner to professional with tools, US based customer support, and education.

Avail Funktionen

  • Kreditüberprüfung
  • Leerstandsmanagement
  • Mieter-Portal
  • Online-Zahlungen
  • Steuermanagement
  • Tenant Tracking
  • Website-Management
  • Abrechnung & Rechnungsstellung
  • Eigentümerportal
  • Gewerbliche Immobilien
  • Instandhaltungsmanagement
  • Kontaktmanagement
  • Kreditüberprüfung
  • Lease Tracking
  • Miet-Nachverfolgung
  • Mieter-Portal
  • Offene Stellen verfolgen
  • Portfoliomanagement
  • Residential Property Management
  • Spesenmanagement
  • Steuermanagement
  • Säumnisgebühren-Berechnung
  • Tenant Tracking
  • Vermieter-Datenbank
  • Versicherungsmanagement
  • Website-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Avail

I really like Avail, and it's improving

Bewertet am 10.5.2019
Verifizierter Rezensent
Rental Owner
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have rented property for two years, starting with one and now have four properties. Avail has worked as sort of a rental guide for me. From listing, to lease, to collecting payments, Avail has helped me run the flow of being a property owner/manager. I feel like I look more professional to tenants and it keeps me at an arms length on the day to day issues.

Vorteile: I like:
Support: open a support ticket and they respond within a couple of hours AND solve the problem.
The notifications it gives tenants when rent is due and when they're late.
The ACH payment system
The listing tool to list my rental on numerous sites with only entering the information once.

Nachteile: -The lease tool can be a little clunky.
-Lease renewals are a bit difficult to figure out.
-A tenant moving to a new unit I manage with a new lease was hard to set up or figure out.

Antwort des Softwareanbieters

von Avail an 13.5.2019

Hi!!

Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).

As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and that can lead to a not so great experience. For this I do sincerely apologize. We are working on several lease updates and other bug fixes. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled!

Thank you so much for the honest review and keep in mind that we're here as a resource for you.

Kindly,
Robert B.
Community Manager
@ Avail.co

All Small/Med Landlords should use Avail

Bewertet am 10.5.2019
Elaine M.
Managing Partner
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Nearly everything to do with managing our rental properties is now electronic thanks to Avail. Saves hours and looking for things, in addition to making the rental and collections processes smooth.

Vorteile: The automated features are the best. Automated communication to tenants, electronic leases (with state legal updates), posting a rental and receiving applications, processing, applications, rent collection, and so much more.

Nachteile: The inability to have anything but the main email associated with things is difficult. Same with telephone numbers. In many cases more than 1 person manages the tenants, but everything (except add a contractor) must use the main email and phone number. Some features aren't greatly intuitive, but easy to use once you know the tricks.

Antwort des Softwareanbieters

von Avail an 13.5.2019

Hi Elaine!

Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).

Several landlords have reached out about this (the ability to have only 1 email associated with an account), and the shortest answer is for simplicity of use. Since we are built for smaller DIY landlords, we have determined that this is the best way (a lot of property management teams have requested multiple logins). While I know that multiple logins is on our roadmap, I don't have a definitive timeline. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled!

Thank you so much for the honest review and keep in mind that we're here as a resource for you.

Kindly,
Robert B.
Community Manager
@ Avail.co

Great software for property management

Bewertet am 27.6.2019
Jacqueline S.
Broker
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been able to easily manage my out of state properties with the help and ease of Avail. The maintenance communication layout has allowed me to better track and manage maintenance requests and their associated costs. Additionally it's offered a great platform for managing an e-signed lease agreement.

Vorteile: Avail is perfect for small property management teams with the ease of marketing your rental through their site, reviewing applications and general tenant screening, creating a lease agreement and tenant maintenance requests. All of these features are easy to use and the overall lay out of the site is user friendly and well displayed.

Nachteile: The only con I run into with this software is that the automated emails that go out to applicants and tenants do not include an option to cc or bcc the landlord.

Antwort des Softwareanbieters

von Avail an 15.8.2019

Hi Jacqueline,

Robert here I'm one of our resident Community Managers and I first just wanted to say thank you so much for the thoughtful review. Reviews like yours mean a lot to us; it helps landlords all over the country who are looking for a new rental business solution to find us.

As you noted, we are meant for small DIY landlords (and their teams) and we've tried to think through developing and delivering tools that our core userbase would most appreciate.

I did just want to clarify that from directly within your account you're able to access those email settings. This allows you to receive those same notifications that your tenants are CC'd on (you can also change this from directly via the payments page as well).

Again, I can't begin to thank you enough! In the meantime, if you need anything else please let me know. More than happy to be a resource for you when we can!

Kindly,
Robert B.
Community Manager
@ Avail.co

Avail Review

Bewertet am 6.5.2019
Eric D.
Property Manager
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good

Vorteile: I'm currently advertising a property for rent so I'm using the marketing website for the 1st time and I'm getting tons of interest because of the multiple websites my ad is being put on. Every time I had an issue or perceived issue I reached out to the support group and was almost immediately directed on how to fix the problem.

Nachteile: I don't really have any cons at this time.

Antwort des Softwareanbieters

von Avail an 9.5.2019

Hi Eric! Thank you so much for the thoughtful feedback. Believe me when I say that this is something we take to heart as we try to improve our product and provide an experience that users will love for years to come. Many DIY landlords join Avail for the very reasons you mentioned, and as we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. If you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you! - Kindly, Robert B. - Community Manager @ Avail

Easy to use software for new landlords

Bewertet am 28.7.2018
Verifizierter Rezensent
Cloud Solution Architect
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy collections management, automatic payments and lease renewals.

Vorteile: Although Rentalutions offers a ton of functionality, I like how easy it is to setup a payment schedule. Cash flow is important as a Landlord, and Rentalutions will send tenants reminders about payments if not made before a certain date. The landlords also get notifications when payments are made and notified regarding the date of deposit in their account.

Nachteile: I wish there was a way to trim down the functionality. The new UI is slick, but I really only use about 25% of this product. I find that the screens are a little crowded now.

Antwort des Softwareanbieters

von Avail an 2.5.2019

Hi! Robert here; I'm one of Avail's Community Managers. Thank you so much for the thoughtful feedback included within your review. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come.

As for the UI feeling a bit crowded, I do sincerely apologize for that. We're currently working on a few product automations and updates so to make the on-boarding process even more intuitive.

Reviews like yours are central to exploring how we can make things better. If you have any questions or need help within your account, let me know. My email is robert@avail.co, and I'm here as a resource for you.

Kindly,
Robert Bates
Community Manager
@ avail.co

Lies weitere Bewertungen