Wer verwendet Avail?

Avail eignet sich für unabhängige und selbständige Vermieter und ihre Mieter.

Was ist Avail?

Avail ist eine intuitive Immobilienmanagement-Anwendung für Vermieter mit weniger als zehn Objekten. Mit ihr kannst du leer stehende Objekte bewerben, Mietanträge und Kreditberichte anfordern, Mietverträge unterzeichnen und die Miete einziehen – alles online. 150.000 Vermietende nutzen bereits Avail, da sie die einzige End-to-End-Plattform ist, die mit der Zahl der Objekte mitwächst, nützliche Tools, einen in den USA angesiedelten Kundensupport und Informationsangebote bietet.

Avail – Details

Avail

https://www.avail.co/

Gegründet 2013

Avail – Kostenübersicht

Avail bietet eine Gratisversion und eine kostenlose Testversion.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Avail Funktionen

Hausverwaltungssoftware
Kreditüberprüfung
Leerstandsmanagement
Mieter-Nachverfolgung
Mieter-Portal
Online-Zahlungen
Steuermanagement
Website-Management
Abrechnung & Rechnungsstellung
Eigentümerportal
Gewerbliche Immobilien
Instandhaltungsmanagement
Kontaktmanagement
Kreditüberprüfung
Miet-Nachverfolgung
Mieter-Nachverfolgung
Mieter-Portal
Mietverträge nachverfolgen
Offene Stellen verfolgen
Portfoliomanagement
Spesenmanagement
Steuermanagement
Säumnisgebühren-Berechnung
Vermieter-Datenbank
Versicherungsmanagement
Website-Management
Wohneigentumsmanagement
Zahlungsabwicklung

Avail – Nutzerbewertungen

Zeigt 5 von 138 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,5/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,5/5
Ashanti C.
Personal Landlord
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.12.2019

"Easing the Process for First Time Landlords"

Kommentare: Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable.

Vorteile: I love the fact that I can upload my
Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease.

Nachteile: I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place.

Antwort des Softwareanbieters

von Avail an 10.12.2019

Hi Ashanti,

Thank you so much for the thoughtful review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. We've taken a lot of time to really think through the tools that we offer and it is awesome to hear that a valued customer like you has had a positive experience with the platform.

Having said that I definitely understand the need for the platform to have more document keeping capability (this is a request that we get quite frequently). My personal email is robert@avail.co; please feel free to email me with just a few additional details regarding additional feature requests and I'll be sure to get that information over to my head of product.

Kindly,
Robert B.
Community Manager
@ Avail.co

  • Quelle des Nutzers 
  • Bewertet am 6.12.2019
Chris O.
Owner/Property manager
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 5.11.2019

"Avail simplified my property management function"

Kommentare: The greatest benefit has been collecting and depositing rent.

Vorteile: The software allows for many optional settings to customize how I like it.

Nachteile: The software does not allow for employees or multiple users with different levels of access.

Antwort des Softwareanbieters

von Avail an 6.11.2019

Hi Chris,

Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio.

I've also noted the request to allow multiple employees/users to be able to have their own logins. This is something we continue to discuss on our end; I'll be sure to get your feedback over to my head of product.

Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail!

Robert B.,
Community Manager
@ Avail.co

  • Quelle des Nutzers 
  • Bewertet am 5.11.2019
Olivier F.
Student
Bildungsmanagement, Selbstständig
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 29.4.2019

"There are scams on your website !"

Vorteile: Very easy to use and looks fine for landlords, cannot say that for prospective tenants !

Nachteile: I was looking for a studio to rent. I filled the application as required by your website which looks very trustful. I thought you were doing some background check or at least ID check for the landlords posting offers on your website ! I was victim of a scam, a fake landlord tried to steal me 5,000$ of prepaid rent without allowing me to visit the place, even if I work 10 min away from this studio. The person was always pushing back the visit arguing that some new applicants would prefer a later date, or that they had too much work on that day and had to delay the visit of one or two days. Then the person told me that according to your website, I had the best application and should make a deposit to make a reservation, otherwise other applicants might do so and take the lease. The information required by your website are highly sensitive, I uploaded a copy of my French Passport and my international VISA. I have now revoked the access to my application for this landlord but they might have copies of my documents now. And who knows what they plan to do with them. You should be more professional ! It is very good to provide background check tools for landlords but you might be providing 'trusting' services and then helping swindlers to make up their scam ! I will contact your service and hope you could help me and compensate me for this unfortunate experience !

Antwort des Softwareanbieters

von Avail an 20.6.2019

Hi Oliver!

Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. I want to take this time to apologize to you for the experience that you reported. Fraud is a common industry issue, and here at Avail we take extra precautions to make sure that fraudulent activity is thoroughly investigated. Scammers are always looking for new ways to trick the platform's algorithms which forces us to stay on our toes. That said, I again do sincerely apologize that a fraudulent listing made it to our website. A lot of security changes are in the works (all exciting updates that we feel confident will make it even more challenging for fraudsters trying to scam others out of their hard earned money). I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled.

Kindly,
Robert B.
Community Manager @ Avail

  • Quelle des Nutzers 
  • Bewertet am 29.4.2019
Kate Y.
Member
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.12.2019

"Avail makes keeping track of our tenants and rentals a piece of cake!"

Kommentare: Fantastic customer service, both by phone and live chat. Fairly priced considering other options out there and gives us a great way to export financials to lenders.

Vorteile: We were able to create leases, send tenants the lease, have tenants enroll in auto-pay, and have tenants sign up for renters insurance all within an hour. Avail also sends you updates as a landlord if the State Laws update, which I didn't think to consider before we started using them.

Nachteile: Some of the rent scheduling can be glitchy if you need to edit a rent payment for a tenant. The tenant needs to edit and I think the landlord should really be the only one to edit.

Antwort des Softwareanbieters

von Avail an 11.12.2019

Hi Yanov!

Robert here I'm a Community Manager with Avail. On behalf of the team, I just wanted to say thank you so much for the thoughtful feedback! We really do appreciate hearing from valued product users like yourself. We always strive to provide users with the as excellent of an experience as possible. Having said that, it sounds like you may have run into some issues with the scheduling tool. We're making a lot of exciting changes, but in order to keep us humble and make sure we're moving the product in the right direction, I'd love to learn a little bit more about what you think we could improve.

My email is robert@avail.co. Please feel free to email me at your earliest convenience. All feedback is greatly appreciated and goes a long way! Thank you so much again.

Kindly,
Robert B.
Community Manager
@ Avail.co

  • Quelle des Nutzers 
  • Bewertet am 9.12.2019
Joshua P.
Landlord
Militär, Selbstständig
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.1.2020

"Avail Offers Great Features at an Amazingly Low Price!"

Kommentare: My interaction with Avail personnel has been great. I had a phone conversation with someone prior to upgrading my account and they were very helpful, explaining all of the differences that existed.

Vorteile: Avail does a great job presenting you with all of the relevant information for you to make decisions as a landlord. The website is easy to use and nearly all of the features are free to use for a single rental unit, although I easily justified the Pro account due to the Credit Boost feature that it offered. Overall a great product!

Nachteile: There was nothing that I found that I did not like about the software.

Antwort des Softwareanbieters

von Avail an 26.5.2020

Hi Joshua,

Robert here I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for the honest review of Avail.

We definitely aim to make a great first and lasting impression, while also acknowledging areas for improvement so we can continue to make the product experience that much better. I'll definitely relay your feedback to our product team and dev team! Thank you so much for the honest review and keep in mind that we're always here as a resource for you!

Kindly,
Robert B.
Community Manager
@ Avail.co

  • Quelle des Nutzers 
  • Bewertet am 13.1.2020