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Was ist PracticeStudio?

PracticeStudioX16 ist ein zertifiziertes komplettes elektronisches Patientendatensystem mit Touchscreen-Technologie, Cloud-basierten Lösungen, Online-Backup-Lösungen, Online-Patientenportal und vielen Geräteoptionen.

Wer verwendet PracticeStudio?

Kardiologie, Chiropraktik, Dermatologie, Familienmedizin, Innere Medizin, Notfallversorgung

Du bist nicht sicher, ob PracticeStudio das Richtige ist? Mit einer beliebten Alternative vergleichen

PracticeStudio

PracticeStudio

4,3 (19)
199,00 $
Monat
Kostenlose Version
Kostenlose Testversion
39
Keine Integrationen gefunden
3,9 (19)
2,4 (19)
4,4 (19)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
112
5
4,0 (482)
3,7 (482)
3,7 (482)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über PracticeStudio

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
3,9
Kundenservice
4,4
Funktionen
3,6
Preis-Leistungs-Verhältnis
2,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
63%
4
16%
3
16%
1
5%
Pamela
Site Supervisor in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Lot of Great Options

5,0 vor 4 Jahren

Kommentare: Only has went down a few times while we were open. The scheduling system is great, the note taking is good as well. Getting reports for specific things is a challenge in the scheduling system. The customer service is pretty good- You send in a ticket and wait for someone to get back to you, which is good if there is an issue that can wait. Not good if it cannot wait. It's easy for them to take over a single computer that is having issues and getting it resolved quickly.

Vorteile:

We have more than 1 location and it's easy to switch between them. We can schedule, Do patient notes, run reports, integrate with other software such as texting software, good training videos.

Nachteile:

We have many different providers doing very different things and this software isn't very friendly for that.

Antwort von MicroFour

vor 4 Jahren

Thank you for your review, Pamela! I'm glad to hear things are working well for you overall. If you have any specific ideas on how to improve your experience on the reporting or balancing the different doctors, please do feel free to share. We are always open to hearing how we can improve your experience. On the support, just to be sure you are aware, we do have a 1-800 number you can call for more critical issues (1-800-874-5983.) It will ring around the support team until someone is free to speak. Average hold time is 2-3 minutes, usually less than 5. To reach out with any of that detailed feedback free to e-mail me directly at dttaylor@micro4.com and I'd be happy to discuss further. Thank you! Dustin Taylor Chief Customer Officer MicroFour, Inc.

Melanie
Clinic Manager in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Service Bar None!

4,0 vor 2 Monaten Neu

Kommentare: The customer service is bar none. If you have an issue, you put in a ticket and will receive a call. They will call until the ticket is closed. They are friendly and knowledgeable and never make you feel like an inconvenience. Quite frankly, I felt like we were friends. We were with them for so long that it became a bit "messy" due to employees that came and went and setting up things with too many variables resulted in needing a clean and fresh start. It was difficult to train new employees due to the complexity of the software. It almost went to deep and so many layers that for the day to day front desk and check out became a LOT. Overall great people, and I believe in their software development team and are always coming up with ways to make it better.

Vorteile:

1. CUSTOMER SERVICE. 2. The ability to scan directly into pt EMR 3. The ability to make and print deposit slips 4. Text reminders - patient communication pkg was easy 5. End of Day process 6. The appearance and personalization on the schedule

Nachteile:

1. Too many variable options for running reports. 2. Doesn't integrate with a lot of other platforms/not many choices for POS company, online scheduling, clearing houses. 3. The registration lay out is choppy, when talking with ins there is a lot of flipping back and forth/Date of birth on one page, insurance on a couple of different pages. 4. It is not cloud based, the software has to be downloaded, therefor you cant see the schedule or work from anything but a PC that they have downloaded the software on. 5. The cost. Anything outside of the normal day to day is an extra monthly charge. The base price is a little higher and then your adding on for any extra services. An additional Dr fee is $85 per month where as most others are covered with at least 2 providers.

Tate
Director of Marketing in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Difficult to use, lacking customer support

3,0 vor 5 Jahren

Kommentare: While we understand integrative practices present a unique challenge for EHR systems, we feel PracticeStudio has a ways to go before all our needs are satisfied. We are planning on staying with them for now, but only on the hope that some of these issues will be dealt with.

Vorteile:

PracticeStudio is one of only a few EHR systems out there that can handle a multi-disciplinary healthcare practice like ours. It offers billing and storage of medical records, as well as documents and other important parts of treatment.

Nachteile:

Many of the functions are not intuitive and the database reports do not work. It is also difficult to maintain organization given the number of capabilities and intricacies of them all. We are also often frustrated by the customer support and feel the team members can be rude and dismissive of our issues.

Carey
Office Manager/Certified Professional Coder
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Office Manager/Certified Professional Coder view of Practice Studio

5,0 vor 10 Jahren

Kommentare: The scheduling functions are wonderful and very easy to modify. In a typical day we start with 20-30 patients scheduled for one Chiropractor and will turn over 30%, have another 10 patients call in and 5 to 10 patients walk in. The billing and reconciliation functions are also smooth and easy to use. The codes can be modified to automatically include modifiers. The premade reports are adequate. They can be modified but it is not intuitive. And exporting the data to modify for other use can be problematic as some fields don't make it to an excel spreadsheet. The customer service is beyond reproach! All the support staff are supportive and responsive. The training videos online are wonderful and very helpful! I like that the personnel not only will fix my issue - they will show me how to make the modifications for myself for my future needs. The charting screens are very touch screen friendly. The only drawback is the occasional need to hit an extra button to navigate. It is not intuitive as to when you can go directly to a screen and when you need to hit the "Next" button. For achieving Meaningful Use - this company has it dialed in. They have specific videos to help make the process much less daunting! I am very happy with this product and would strongly recommend it to other offices.

Antwort von MicroFour

vor 10 Jahren

Carey: I just wanted to let you know that there are some solutions to the items that you mentioned. First of all, there are some navigation features that I would imagine you might not be taking advantage of. Here is a blog post that will explain some of those tips including the swipe method (http://www.practicestudioblog.com/tips-and-tricks-chart-navigation/325). This will save a lot of time. Second, regarding the Excel exports, you are right that in the past this has been a problem. However, this has been resolved starting in build 16.1.0.1 or later. We have totally revamped the reporting engine including the export to Excel which when exported, looks just like the report. Thanks for your business and continued support! I hope this helps!

Susan
Ofc Mang in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Support!

4,0 vor 7 Jahren

Kommentare: Best aspect of this product is the technical support. Very strong in meaningful use implementation. We have used this product for 10+ years.

Vorteile:

Techical support, easily accessible and well-produced training videos, meaningful use assistance, working with the same technical support staff for 10+ years. You cannot find that type of consistency in staff anywhere these days.

Nachteile:

Pricey for our small office.