von MicroFour4.5 / 5 16 Bewertungen
Wer nutzt diese Software?
Cardiology, Chiropractic, Dermatology, Family Medical, Internal Medicine, Urgent Care
Durchschnittliche Bewertung16 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 3 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1989
PracticeStudioX16 is a certified complete Electronic Medical Record system with touch screen technology, cloud based solutions, online backup solutions, online patient portal and many device options.
- Angebote / Schätzungen
- Anpassbares Dashboard
- Code- & Gebühreneintrag
- Überprüfung des Versicherungsschutzes
- Abrechnung & Rechnungsstellung
- EHR zertifiziert
- Elektronische Rezepte
- ONC-ATCB zertifiziert
- Self-Service Portal
- Sinnvolle Nutzung zertifiziert
- EMR / EHR (elektronische / medizinische Gesundheitsberichte)
- Elektronische Rezepte
- HIPAA konform
- Medizinische Terminplanung
- Mehrere Büros
- Mehrere Ärzte
- Überprüfung der Versicherungsberechtigung
Die hilfreichsten Reviews für PracticeStudio
Bewertet am 6.8.2014
Office Manager/Certified Professional Coder view of Practice Studio
Kommentare: The scheduling functions are wonderful and very easy to modify. In a typical day we start with 20-30 patients scheduled for one Chiropractor and will turn over 30%, have another 10 patients call in and 5 to 10 patients walk in. The billing and reconciliation functions are also smooth and easy to use. The codes can be modified to automatically include modifiers. The premade reports are adequate. They can be modified but it is not intuitive. And exporting the data to modify for other use can be problematic as some fields don't make it to an excel spreadsheet. The customer service is beyond reproach! All the support staff are supportive and responsive. The training videos online are wonderful and very helpful! I like that the personnel not only will fix my issue - they will show me how to make the modifications for myself for my future needs. The charting screens are very touch screen friendly. The only drawback is the occasional need to hit an extra button to navigate. It is not intuitive as to when you can go directly to a screen and when you need to hit the "Next" button. For achieving Meaningful Use - this company has it dialed in. They have specific videos to help make the process much less daunting! I am very happy with this product and would strongly recommend it to other offices.
Antwort des Softwareanbieters
von MicroFour an 15.8.2014
I just wanted to let you know that there are some solutions to the items that you mentioned.
First of all, there are some navigation features that I would imagine you might not be taking advantage of. Here is a blog post that will explain some of those tips including the swipe method (http://www.practicestudioblog.com/tips-and-tricks-chart-navigation/325). This will save a lot of time.
Second, regarding the Excel exports, you are right that in the past this has been a problem. However, this has been resolved starting in build 188.8.131.52 or later. We have totally revamped the reporting engine including the export to Excel which when exported, looks just like the report.
Thanks for your business and continued support! I hope this helps!
Bewertet am 25.2.2017
Kommentare: Best aspect of this product is the technical support. Very strong in meaningful use implementation. We have used this product for 10+ years.
Vorteile: Techical support, easily accessible and well-produced training videos, meaningful use assistance, working with the same technical support staff for 10+ years. You cannot find that type of consistency in staff anywhere these days.
Nachteile: Pricey for our small office.
Bewertet am 24.9.2019
Difficult to use, lacking customer support
Kommentare: While we understand integrative practices present a unique challenge for EHR systems, we feel PracticeStudio has a ways to go before all our needs are satisfied. We are planning on staying with them for now, but only on the hope that some of these issues will be dealt with.
Vorteile: PracticeStudio is one of only a few EHR systems out there that can handle a multi-disciplinary healthcare practice like ours. It offers billing and storage of medical records, as well as documents and other important parts of treatment.
Nachteile: Many of the functions are not intuitive and the database reports do not work. It is also difficult to maintain organization given the number of capabilities and intricacies of them all. We are also often frustrated by the customer support and feel the team members can be rude and dismissive of our issues.
Bewertet am 23.1.2019
Bad Excuse for EMR
Kommentare: It was a EMR that was in place when I went to work for this company. It is a program that needs lots of work. It is not a menu driven EMR, and requires a lot of typing. A true EMR should be geared to work for your practice. This is not the one!
Vorteile: The only thing with this program that was good, is you could say you were electronic.
Nachteile: This is a poor example of a truely functionable EMR. You must type alot in this software. It is not menu driven which leaves the door open for alot of human typographical errors. Support is not good.
Antwort des Softwareanbieters
von MicroFour an 12.2.2019
We're very sorry to hear that Tracie had a negative experience with the software. To clarify what we can, our system *is* designed to be 'menu driven', meaning it takes you through the planned flow of documentation with pre-set options made available and is designed to minimize keyboard input wherever possible.
With that said, our software is also fully customizable and that planned flow can be changed however the clinic sees fit. In this case, it sounds as though the principles of the clinic elected to primarily dictate or keyboard rather than modifying those pre-built screens (or 'menus') to allow for more guided entry that fit their specific needs.
We are also sorry to hear that Tracie's experience with our support team was not positive. That is not typical of what we hear regarding our team. Our client relationship is our highest priority, with our support and training team typically scoring very highly both internally and through external sources such as Capterra.
Bewertet am 14.7.2015
Firm Grasp of Regulatory Landscape and Awesome Tech Support
Kommentare: Practice Studio has powered our practice for more than ten years. The thing I respect most about Micro Four is their ability to shepherd Practice Studio through constantly changing technical and regulatory environments. However, it's not enough that the product be up to date in both of these areas. We need help USING the software in the most effective way to achieve excellent patient care and incentives through programs such as Meaningful Use and PQRS. This is where Practice Studio's EXCELLENT customer service comes in. Their technical staff is the most experienced and accessible that I have come across in the use of any software product. I feel it says a lot about an organization when you are able to speak with the some of the same support staff over a period of more than ten years!!! Our office switched software products briefly a few years back and boy did we appreciate then what Practice Studio offers in terms of technical support! We headed back to Practice Studio within a few months. Practice Studio is the best of both worlds: established with a great track record and technical support but always on the edge of what is coming next. I highly recommend this product.