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Was ist Dialogflow?

Erstelle KI-gestützte Chatbots und dialogorientierten Agents und interagiere mit deinen Nutzern auf jeder Plattform und jedem Gerät.

Wer verwendet Dialogflow?

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Dialogflow

Dialogflow

4,4 (27)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
7
9
4,3 (27)
4,5 (27)
3,9 (27)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
500,00 €
Jahr
Kostenlose Version
Kostenlose Testversion
24
2
4,0 (13)
3,6 (13)
3,8 (13)
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Bewertungen über Dialogflow

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
3,9
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
48%
4
44%
3
7%
Aditya
Aditya
Junior Software Engineer in Indien
Verifizierter Nutzer auf LinkedIn
E-Learning, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It is now easy to make a natural language processing model without coding

5,0 vor 3 Jahren

Kommentare: DialogFlow makes it easy to manage appointment booking and information delivery easier for customers when you integrate it in your chat applications which customers usually use to communicate with you. Also the prebuilt agents for online shopping, food delivery, FAQs etc are very useful when trying to integrate it in your own app. DialogFlow makes businesses more professional.

Vorteile:

The power of Natural Language Processing (NLP) is now available for everyone to use. DialogFlow basically enables us to create our own machine learning model for AI conversations without coding. Guess what! We can do it for free. You just need to create a few intents or questions that states the user's intention. This could be done by just typing in some possible questions users might ask for a particular case and adding a few replies for that. After training the model you can integrate it with other application like Facebook Messenger, Telegram, Twitter, Slack or Skype for example or it could be integrated on your own website (an e-commerce website for example to sell your products). You can also build applications on top of Google Assistant. In fact Google Assistant uses the same DialogFlow engine to converse with you. Another interesting feature is that the AI agent you created can also be integrated in to your IoT projects (like switching ON and OFF a light bulb), but it needs a bit of coding knowledge. DialogFlow is available in many languages like German, Spanish, Hindi and a few other languages too. This list is increasing periodically. There is an enterprise edition of DialogFlow called DialogFlow CX or Customer Experience with some added features for enterprises. Also there are some limitations on the free version but it won't cost too much for the upgrade and the cost is based on usage like any other Google cloud feature.

Nachteile:

Some of the features in DialogFlow are still in beta phase. The number of available languages as of now is limited. It would be better if some more languages were included. Most of the advanced features in DialogFlow might be difficult to understand for regular users. It is better if you have some programming background.

Mukesh
QA engineer in Indien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ultra legend in AI and NLP

4,0 vor 4 Jahren

Kommentare: It's good compared to other development platform. Specially i love this because of its easy to use features. Also it offers many features without a single penny.

Vorteile:

This is something like ease of developing for chatbot application. Easy to use and accessible UI interface. Any non techie can be develop their own Normal chat bot following any tutorials. Also it offers many one click integration for major messaging platforms which makes user easy to deploy their chat bots to various platforms in few minutes.

Nachteile:

Speech to text recognition should be improved. Also some of inputs aren't being captured correctly. Sometimes agent training doesn't start while saving changes for agents.

Gaurav
Data Analyst in USA
Essen & Trinken, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Comprehensive Tool to Set-up Chatbot

3,0 vor 4 Jahren

Kommentare: My overall experience with Dialogflow has been satisfactory. I used it to configure an automated chatbot that responded efficiently to customers questions and predicted their responses. I worked with marketers and developers to deploy the chatbot across multiple apps and websites in less time. Plus, I integrated it with our website experience so it didn't look out of place. This integration of chatbot helped improve customer traffic, engagement and conversions. So, it drove higher ROI by acquiring new customers and retaining active customers at lower cost.

Vorteile:

I appreciate Dailogflow software's one-click integration and context management features. I used them to deploy chatbot across multiple websites and mobile apps. Plus, it helped me and my development team customize its responses to our customers questions. Additionally, Dialogflow's project testing console and natural language understanding capabilities ensured our automated chatbot responses were relevant to intent of customers' questions. Also, it kept in mind related questions which would be asked in the near future by the same customers. It helped implement artificial intelligence and machine learning.

Nachteile:

The design of web chat integration is not very compelling. Also, our developers thought Dialogflow documentation around Python SDK is limited in scope. it has limited examples of implementation, use cases are not diverse and few tutorials on how to implement. As an admin of Dialogflow, it makes it complex to configure various actions or create custom components of the chatbot application. In a nutshell, using Dialogflow, it often becomes challenging to customize chatbot flow when a marketer has limited technical expertise.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Customer Support Lifesaver

5,0 vor 2 Jahren

Kommentare: It's been an honour to be able to learn and implement this tool in my daily workstream at a unicorn company.

Vorteile:

I am not sure I would be where I am professionally if it wasn't for Dialogflow! The tool helped the support team I manage auto close about 3.5k conversations that were not support queries but auto replies from WhatsApp Business numbers of our customers.

Nachteile:

The tool doesn't detect queries of more than 256 characters and also the reliability on keywords is very high. It doesn't do NLP cleanly.

Luciano
Luciano
ChatBot and Automation developer in Italien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NLP: the superpower of ChatBots

4,0 vor 2 Jahren

Kommentare: Generally positive and enjoyable experience. Sometimes it suffers from lack of saving and gets jammed when opening several tabs belonging to the same agent at the same time. While setting the agent's language in Italian, many entities are mistakenly recognized that would make sense in other languages, but not in Italian.

Vorteile:

Dialogflow is simple to use and free to get started: it allows you to develop the projects you work on and is scalable for larger projects. It integrates with different channels and offers the possibility to expand your logics through webhooks

Nachteile:

The aspect that I like least of Dialogflow ES is the lack of an interface through which to manage the logics of the conversations. If it is true that Contexts can be used to obtain routing of conversational flows, it is equally true that a more visual and intuitive interface would make it an impeccable tool.

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