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Was ist Esper?
Esper bietet die erste vollständige Toolchain für Unternehmenskioske in Branchen wie Einzelhandel, Restaurants, Gesundheitswesen, Logistik und Bildung. Es ist die erste Lösung, die detaillierte Fähigkeiten bietet, um das Betriebssystem anzupassen und Kioskerlebnisse und -hardware dynamisch zu sperren. Das Ergebnis ist eine signifikante Steigerung der Betriebseffizienz und -leistung aufgrund der Bereitstellung, Überwachung, Fehlerbehebung und Wiederherstellung aus der Ferne. Esper bietet vollständige Transparenz über Hardware, Firmware und Apps.
Wer verwendet Esper?
Vertikalspezifische Geräte für Einzelanwendungen, z. B. Point of Sale, Android-Kiosk, ATM-Maschine, Logistik, tragbare Geräte, digitale Beschilderung.
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Bewertungen über Esper
VantageMDM review
Kommentare: Overall I the products are quite useful in business management and monitoring.
Vorteile:
The remote access makes it possible for you to manage, debug and monitor with utmost convenience.
Nachteile:
Cannot be trusted to handle sensitive information due to unreliable inherent in the wireless feature. Perhaps this could be improved upon by including more safety features.
Esper is Epic
Vorteile:
Esper’s Mobile Device Management (MDM) software stands out in a crowded market, outshining competitors with its exceptional ease of use and seamless deployment across numerous devices. It was remarkably straightforward to navigate through the software’s features and efficiently implement it on a large scale, making the initial phase of device management a breeze. The ease with which the system can be deployed to a plethora of devices is truly unmatched, illustrating that when it comes to practical functionality, no other competitor does it better.It used to take an hour to setup and deploy a single device. With Esper I could setup well over a hundred devices in 20 minutes. My mind was blown.
Nachteile:
The pricing structure of Esper leaves room for improvement, particularly when considering the scaling of operations from a few hundred to a couple of thousand devices. This concern was voiced during the pilot trial, yet the response has been lackluster. Additionally, after committing to a year-long contract, there was a noticeable decline in customer service responsiveness, leaving questions and concerns unaddressed. The lack of follow-up from the sales representative, especially after significant financial commitments were made, added a layer of disappointment to the experience. This has led to uncertainty about continuing with Esper, with considerations for developing an in-house solution due to the gaps in customer engagement and the need for more competitive pricing packages.And what about new innovative features???? I think we could do better here.
Usage
Kommentare: Amazing
Vorteile:
Everything about the inventory management and user friendly
Nachteile:
A bit pricey at times but the offers sometimes make up for it
Esper usefulness in support domain
Kommentare: Using Esper on daily basis for updating software and rebooting devices.
Vorteile:
Easy to install software. Easy to understand process. Screenshot capturing feature.
Nachteile:
Pushing a software some time takes more time than usual.
Highly recommended
Kommentare: Update the build.Connect payment deviceChange backend settings.
Vorteile:
Remote control of device. All details a user want.
Nachteile:
Time of remote control should be increased.
