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Was ist Esper?

Esper ist eine Cloud-Plattform zur nahtlosen Kontrolle von Android-Unternehmensgeräten. Sie ist die erste vollständige Toolchain für Einzelzwecke, einschließlich Hardware, Firmware und Anwendungen. Sie bietet leistungsstarke, intuitive Funktionen zum Konfigurieren, Bereitstellen und Verwalten der Flotte. Die Full-Stack-Admin-Suite von Espro geht mit beispiellosem Support für Geräteverwaltung, Fernsteuerung und Echtzeit-Updates von Online-Reisebüros über das MDM hinaus. Dies ist die einzige Single-Dashboard-Suite für die Ferndiagnose von Geräten, erweiterte Telemetrie und Debugging.

Wer verwendet Esper?

Vertikalspezifische Geräte für Einzelanwendungen, z. B. Point of Sale, Android-Kiosk, ATM-Maschine, Logistik, tragbare Geräte, digitale Beschilderung.

Esper Software - 1
Esper Software - 2
Esper Software - 3
Esper Software - 4

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Esper

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Esper

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,6
Kundenservice
4,3
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
60%
4
36%
3
4%
Daniel
Daniel
Development Manager/Software Architect in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It Just Works + Top Tier Support

5,0 vor 4 Jahren

Kommentare: We looked at two other solutions and what stood out to us about Esper is the level of support we got during the evaluation process. Since we've signed on as a full time customer the level of support has only gotten better. I've been working in the software industry just shy of 25 years and I've never gotten support like this from a vendor. Not only are they highly knowledgable when it comes to low level Android details they're willing to go the extra mile to make sure things work for you.

Vorteile:

The agent is easy to install and has a lot of different options for install. The management tool lets us see what is going on across different deployment groups. We have the power to partially roll out new versions, make sure they are working for our customers, then complete the rollout. The visibility into the user experience is great and we love the ability to see what the user is seeing on their devices.

Nachteile:

We haven't found any downsides yet. It just works.

Jeremy
Clinical Trial Coordinator in USA
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Esper is Epic

5,0 vor 5 Monaten

Vorteile:

Esper’s Mobile Device Management (MDM) software stands out in a crowded market, outshining competitors with its exceptional ease of use and seamless deployment across numerous devices. It was remarkably straightforward to navigate through the software’s features and efficiently implement it on a large scale, making the initial phase of device management a breeze. The ease with which the system can be deployed to a plethora of devices is truly unmatched, illustrating that when it comes to practical functionality, no other competitor does it better.It used to take an hour to setup and deploy a single device. With Esper I could setup well over a hundred devices in 20 minutes. My mind was blown.

Nachteile:

The pricing structure of Esper leaves room for improvement, particularly when considering the scaling of operations from a few hundred to a couple of thousand devices. This concern was voiced during the pilot trial, yet the response has been lackluster. Additionally, after committing to a year-long contract, there was a noticeable decline in customer service responsiveness, leaving questions and concerns unaddressed. The lack of follow-up from the sales representative, especially after significant financial commitments were made, added a layer of disappointment to the experience. This has led to uncertainty about continuing with Esper, with considerations for developing an in-house solution due to the gaps in customer engagement and the need for more competitive pricing packages.And what about new innovative features???? I think we could do better here.

Ameen
Managing director in Vereinigte Arabische Emirate
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Usage

3,0 vor 5 Monaten

Kommentare: Amazing

Vorteile:

Everything about the inventory management and user friendly

Nachteile:

A bit pricey at times but the offers sometimes make up for it

Matthew
IT Project & Special Operations Manager in USA
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Esper

4,0 vor 8 Monaten

Kommentare: Esper makes the setup and support of our (Android) devices much easier.

Vorteile:

When I discovered Esper, I was manually setting up our devices, one device at a time. No matter the steps I took, I could never seem to get two devices to setup the the same exact way. One of the biggest benefits that I have found with Esper is the ability to setup a provisioning template so that every tablet is setup the same way, every time. I can also setup multiple devices at the same time without having to keep up with what step I was one for each of the devices.When the pandemic took much of the office work force to remote, I also needed a way to support our users using devices as part of their daily activities. Esper gave me a way to access the device and use it remotely, being able to see what the user saw, but also being able to interact with the device. This feature has greatly improved my ability to support these devices.

Nachteile:

I do wish the messaging feature in Esper worked better. As of right now, it is clunky and confusing to use.Also, with Esper having an API available, I wish that that would develop it for Zapier (and other Cloud API companies) to give admins a way to further integrate Esper with other applications.

David
App Support Implementation Specialist in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Esper is powerful and easy to use

5,0 vor 8 Monaten

Kommentare: We are supporting operators who own and manage micromarkets. Esper enables us to monitor their market kiosks and make sure they stay connected to process cashless transactions. With it, we also have the ability to initially set up our kiosk market app and prepare it for launch for our customers.

Vorteile:

I love how we can keep our customer kiosks organized and easy to find when we need to troubleshoot them. Being able to remote in and easily navigate the kiosk to configure settings and verify functionality enables us to support our customers and resolve issues quickly. I also like the visibility of power and connectivity on the information page so that we can see the status of the units before we remote in.

Nachteile:

Some settings on the Samsung OS are reset when we send a remote reboot to the tablet. It would be more efficient for our team if those settings were maintained through the reboot.