Prophesy, a Körber product

Premium Dispatch Software / Affordable for Mid-sized Carriers

Kommentare: We were able to increase streamlining our processes which made us more efficient and effective. Also, integration with our ELD's gave us positive communication improvements with our drivers. We continue to work towards maximizing our use of Prophesy. The manuals for the different modules are clearly laid out and understandable which makes this process much easier.

Vorteile:

Like any specialty software that replaces a competitor's product, there is a learning curve users must be willing to accept. Prophesy made this easier than most with their up-front training that included recorded sessions online with our Team for follow-up reference. The Load Schedular board is the hub of our operational side of the business which is easy to read and revise. Updates are easy to manually enter, but a highlight is that we have integrated Prophesy with our ELD allowing our drivers to record IN-OUT movements at docks through their ELD directly into Prophesy...a big plus. Master files are easy to develop and maintain and have all the components for drivers and equipment we need to provide alerts when records need updating such as license expirations, maintenance dates due, etc. Individual user customizations of screens are very helpful as well. We converted from the old software to Prophesy in less than 30 days with limited parallel running of the two systems which speaks volumes.

Nachteile:

The items I like the least are frustrating, but not enough to diminish our enthusiasm for Prophesy. After a load is split there is no way to recombine it which is aggravating. The sheer number of reports makes looking for "just the right report" a momentous task. Finally, the Equipment Maintenance feature is too cumbersome for our needs, but I can appreciate it working great in many cases.

Great choice for businesses of any size

Vorteile:

The integration and setup was very easy, we have a team that has varied computer skill levels and they can all use it without issue. It flows wonderfully with our tracking software. We are actually still learning how to utilize all the various features to continue to streamline our business.

Nachteile:

My only complaint would be not truly being able to customize the load tender/freight bill we send to the driver for loading to match our needs 100%, but everything else makes up for it.

out of date

Kommentare: overall it is ok. it shows and helps with getting loads to our drivers. but most of everything else we either don't know or don't use at all. the EDI interface needs work and better integration, and working with a 3rd party to get the interface setup was another bad experience. last the software looks and acts like it's from 1990, needs a lot of improvements.

Vorteile:

it neatly organizes our loads to that we can dispatch our driver quicker.

Nachteile:

reporting module is terrible. navigating inside the software is not easy.

Prophesy Dispatch

Vorteile:

No matter how Large or Small your fleet is this software is reliable and easy to use. We have been using this software since 2017 and have not looked back. Set up was easy and the integration with other programs are a plus. There is a lot of features we have used that has helped us to streamline our company.

Nachteile:

Program has a lot of reports, would be nice if we could customize our own reports to our needs.

Review by Legacy, Inc

Kommentare: Overall, I feel Prophesy Dispatch is a great, easy to use and very functional software. I have been a customer since 2004, and the software has been able to grow with me. I started off with a very simplified, affordable version called Dispatch Select, and over the years have been able to add different modules and integrations to grow with my company and needs. I have and will continue to recommend Prophesy to those i know are looking for a dispatch software solution

Vorteile:

I like the full integration of all of the information flow. If you take the time to detail the information in all of the master files, whether it be customer, shipper, driver, equipment, or loads, that information flows to every single place you would need it. It is all at your finger tips, and it is up to you how easy you want to make your job. If you will invest the time to create detailed master files, your record keeping will be so much easier later down the road.

Nachteile:

This is a product that has been developed for the masses and very generalized for a very wide array of transportation options. The report function is the most lacking, in my opinion. Although there are 100's of preformed reports, there is always something different I could use. I wish I had the ability to customize my own reports.