BackupVault

BackupVault

von Blueraq Networks

Wer verwendet BackupVault?

Small to Medium-sized businesses of all industries who need highly secure, UK-based backup of all their data (Office 365 included), including schools using Capita SIMS.

Was ist BackupVault?

BackupVault is a leading provider of completely automatic, fully encrypted online, cloud backup and is based 100% in the UK, trusted by 1000s of organisations worldwide; from small business and schools to public sector clients and large corporations.

By combining enterprise-class technology with outstanding support and customer service BackupVault take the stress out of protecting your data across servers, PC's & laptops and Microsoft Office 365 cloud applications.

BackupVault – Details

Blueraq Networks

https://www.backupvault.co.uk

Gegründet 2004

BackupVault – Kostenübersicht

BackupVault bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

BackupVault Funktionen

Backup-Software
Backups planen
Cloud-Backup
Ferngesteuerte Server-Optionen
Inkrementelles Backup
Kompression
Kontinuierliche Datensicherung
Lokale Server-Optionen
Sichere Datenspeicherung
Sicherungsprotokoll
Verschlüsselung
Web-Zugriff / Restaurierung
Backups planen
Bare-Metal-Wiederherstellung
Differentielles Backup
Disaster Recovery
Inkrementelles Backup
Kompression
Kontinuierliche Datensicherung
VM-Backup
Verschlüsselung

BackupVault – Nutzerbewertungen

Zeigt 5 von 22 Nutzerbewertungen

Gesamt
4,9/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
5/5
Funktionen
4,8/5
Preis-Leistungs-Verhältnis
4,8/5
Paul P.
Head of Support and Customer Relations
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.5.2019

"The ideal backup solution for UK based companies"

Kommentare: It's a great company to work with, and we're looking forward to their new offerings to backup Azure and Office 365 with eager anticipation.

Vorteile: The biggest feature for us is that the servers are UK based, and thus the data is guarenteed to be GDPR compliant and DPA 2018 compliant when (or if!) the UK leaves the EU. The initial setup is straight forward, and for large datasets there's an option to produce a local copy which is fully encrypted and can then be transfered via HDD or USB sticks to a secure postal address. The overall support is first rate, we get response within minutes to the majority of questions, but do you know I can't remember the last time we actually had a problem that needed their input?

Nachteile: Our biggest issue tends to be customer broadband, and whilst the software has a feature to produce a local backup, it still requires the internet backup to complete first.

Antwort des Softwareanbieters

von Blueraq Networks an 20.5.2020

Hello Paul,

Thanks for the review,

Unfortunately nothing we can do regarding customer broadband, but great to hear our UK based servers are working well for your business.

  • Quelle des Nutzers 
  • Bewertet am 9.5.2019
Rupert C.
Managing Director
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2020

"Backup Vault Simple Off Site Backup"

Kommentare: The support I have received from the guys there getting started has been perfect. One of the best support services I have come across. They have helped me get BackupVault running when there have been odd issues here and there. They are all polite, friendly and dedicated.

Vorteile: The ease of installation and being able to control customers backup sizes means that as soon as they go over their allotment of space I can generate more revenue. I can also closely monitor their backup so that I know it's completed, and it's been done correctly.

Nachteile: Nothing so far! The system and software have worked faultlessly across all the sites we have put it in at.

Antwort des Softwareanbieters

von Blueraq Networks an 20.5.2020

Hi Rupert,

We love helping other businesses thrive so this is fantastic to hear!

  • Quelle des Nutzers 
  • Bewertet am 19.2.2020
Grace H.
Senior Partner
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 11.2.2020

"Reliable and simple"

Kommentare: The main benefit of using this has been peace of mind - my data is backed up by a professional.

Vorteile: I like the support of a real person. Set up was really easy. The initial backup took a while but [SENSITIVE CONTENT HIDDEN] from BackupVault kept me updated on progress and talked me through everything. Recently my automatic back-up failed to occur. I didn't notice but someone at BackupVault did and I got an email, followed by a phonecall and all the support I needed to get it working again. They also noticed I wasn't backing up all my data - they emailed to check this was what I wanted and not just an error.

Nachteile: It doesn't work as a cloud drive - this is a backup service, not a drive that you can access like DropBox or similar.

Antwort des Softwareanbieters

von Blueraq Networks an 20.5.2020

Grace,

Thankyou for the review! We pride ourselves on our personal support service so great to hear this works so well for you. As always, anything you need we're here.

  • Quelle des Nutzers 
  • Bewertet am 11.2.2020
Ralph M.
IT Support
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 11.2.2020

"Eunisure's use of BackUpVault"

Kommentare: BackUPVault has got me out of trouble a few times. In particular, there is one very complicated database which once corrupted. I was able to retrieve the previous night's back up and be up and running with it in no time at all. A very simple, easy procedure to retrieve files or any data making it easy for anyone to deal with.

Vorteile: It is easy to use. You can choose your own level and choose your costs and how much data you want to back up. Easy to set up and easy to retrieve files. People have often lost or corrupted files whaich can easily be retrieved with this software. It also goes back a long time so if your recent files aren't want you want you can go back further in time to when the file was as you want it.

Nachteile: To be totally honest there in nothing to dislike about this software

Antwort des Softwareanbieters

von Blueraq Networks an 20.5.2020

Hi Ralph,

There's been a few close shaves but that's what we're there for!

Thanks for the fantastic review.

  • Quelle des Nutzers 
  • Bewertet am 11.2.2020
Marc V.
Applications Support Engineer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.2.2020

"Reliable product and excellent support"

Kommentare: Superb from start to finish, I would highly recommend them.

Vorteile: We just needed a backup software product to sit on our office server and back up our local files every day. BackupVault does this flawlessly. On the one occasion that there was an issue (not their fault I might add - over-zealous anti-virus), the BackupVault support team were extremely prompt and efficient in dealing with it. If you contact them for anything, you can be assured of getting a timely and helpful response. They offer a rare level of customer service that I try and live up to while helping our own customers. The product itself is a doddle to set up and use and it's compliant with all the relevant privacy law, which is important for us.

Nachteile: It's perhaps not as slick (in terms of interface) as some of the offerings from the big boys. On the other hand, good luck getting the same level of service from them.

Antwort des Softwareanbieters

von Blueraq Networks an 20.5.2020

Marc,

Thankyou for taking the time to review us, great to hear all of your files are safe and secure. There will be some updates on our interface soon, stay tuned.

  • Quelle des Nutzers 
  • Bewertet am 20.2.2020