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Power Diary
Was ist Power Diary?
***Jetzt: 50 % Rabatt für 6 Monate.***
Power Diary ist eine Online-Praxismanagement-Software, der mehr als 26.000 Ärzt*innen vertrauen. Die Anwendung umfasst Kalenderverwaltung, Terminerinnerungen (SMS und E-Mail), Vorlagen für Behandlungsnotizen, Kundenabrechnung, Online-Buchungen, Zwei-Wege-SMS-Chat und vieles mehr.
Wer verwendet Power Diary?
Einzelpraxen bis hin zu großen, standortübergreifenden Praxen, einschließlich Physiotherapeut*innen, Psycholog*innen, Sprachtherapeut*innen, Podolog*innen, Massagetherapeut*innen, Chiropraktiker*innen und andere Gesundheitsspezialist*innen.
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Bewertungen über Power Diary
In Betracht gezogene Alternativen:
Power Diary Is An Amazing Comprehensive EMR
Kommentare: Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports.
Vorteile:
Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes
Nachteile:
1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate
Antwort von Power Diary
vor 2 Jahren
Thank you for taking the time to review Power Diary. We're thrilled that you're finding the system to be user-friendly and affordable! Thanks again! -Heather
Saves alot of administration time
Kommentare: I have found power diary to be really easy and useful to use. If I have ever had a problem, the support team always respond pretty quick. There is lots of features that I use that help run my practice for me. A great all-round system to use.
Vorteile:
The user interface, easy to use, lots of really useful features, professional software to use. Great online booking experience
Nachteile:
It doesn't integrate with square for payments, it only does stripe. Would be really useful if it did Square It doesnt sync with apple ical
Antwort von Power Diary
vor 5 Monaten
Hi James, thank you so much for taking the time to share your experience with Power Diary! We're thrilled to hear that our software has been instrumental in saving you valuable administration time. It's fantastic to know that you find our user interface intuitive and packed with useful features, making your experience with us both efficient and professional. We greatly appreciate your feedback about the online booking process as well. While we currently support Stripe for online payments and sync with Google and Outlook calendars, we will pass your request for the ability to use Square payments processor and sync with Apple iCal to the product team on your behalf. We're delighted to hear that our support team has been responsive and helpful whenever you've encountered any challenges. Providing exceptional support is a top priority for us, and we're glad to hear we've met your expectations in this regard. Thank you for choosing Power Diary. - Irina
Great for Speech Therapists!
Kommentare: Very positive- it is easy to use and helps reduce my admin time.
Vorteile:
Clinical notes are quick and you can make templates to speed up the admin process. There are lots of additional features you can use e.g., invoicing, custom emails. Customer service and support is brilliant!
Nachteile:
It's a good product but I still don't use it for report writing as it is not fit for my purpose yet.
Antwort von Power Diary
vor 2 Monaten
Hi Naomi, thank you so much for your thoughtful review! We're delighted to hear that Power Diary has been a great asset for your speech therapy practice, especially in reducing admin time with quick clinical notes and customizable templates. We're also thrilled that you find our invoicing and custom email features useful and that our customer service and support have been brilliant. We hope that you find the reports writing feature as helpful as the other features you are already utilising. Thank you for choosing Power Diary! - Irina
In Betracht gezogene Alternativen:
Great Product, Awful Support
Kommentare: Great product (usually) Very poor, lazy support.
Vorteile:
Functionality - Power Diary has a wide range of useful features that integrate with Xero, and the patient record-keeping is fantastic.
Nachteile:
The customer service is atrocious. Recently, the system was hijacked by someone sending Spam emails. They piggybacked onto Power Diary's email system and sent Spam emails to my clients from my account. Power Diary's customer service support team are too lazy to own their mistake, and refuse blatantly to contact the affected clients and notify them, even when requested, citing excuses such as, not blurring the lines regarding points of contact. Please, your software was hijacked, you need to own it. Secondly, there has been a persistent issue with clients being able to book online. Power Diary support are very quick to blame Stripe and the end user, despite numerous reports and have simply stopped replying to my emails regarding the issue.
Antwort von Power Diary
letzte Woche
Hi Ivan, we genuinely value your positive feedback on the product's functionality, and we're truly sorry to hear about your experience with the support service. We take incidents like the email spam issue very seriously and want to reassure you that, as soon as the situation was discovered, we immediately acknowledged it and acted swiftly. We published information about the incident on our website https://support.powerdiary.com/spam-email-issue-25-aug-2024 and emailed all affected accounts with details, including the profiles that received spam emails. Additionally, we provided clear recommendations, including a message template to help practices explain the situation to their clients. We are sorry to hear that an online booking issue you reported has not been resolved. We requested our support team to review all communication and ensure they are responding to any open tickets with further assistance. We are happy to stay in touch via support@powerdiary.com and assist you further.
In Betracht gezogene Alternativen:
The best medical software on the market + 10/10 customer support
Kommentare: Unbelievable! A life changer for our medical practice!
Vorteile:
Coming from the medical aesthetics industry, our options for medical software and calendar management was appalling and many dinosaur softwares out there. Power Diary is modern, efficient, simple to use and our company would be absolutely lost without it now. Everytime we have a question, someone chats to us without 2 minutes - this is RARE. Normally you just get a bot. Power Diary and the entire team who worked behind the scenes to set us up were amazing!
Nachteile:
SMS fee's add up by the time you send reminders to all patients.
Antwort von Power Diary
vor 3 Monaten
Hi Lauren, thank you for your incredible feedback! We're thrilled to hear that Power Diary has been a game-changer for your medical aesthetics practice. Your kind words about Power Diary modern efficiency and ease of use truly make our day. We're also delighted that our customer support team has been able to assist you promptly and effectively – we pride ourselves on providing real human support. We understand that SMS fees can add up, especially when ensuring all your patients receive timely reminders. As a means to cut those costs, the SMS functionality is backed up by free email communication. Thank you again for choosing Power Diary and for acknowledging the hard work of our team. We’re here to support you and your practice every step of the way! - Irina
