Wer nutzt diese Software?

Protractor.NET has a simple, intuitive user interface with a clean, friendly design that can be customized to fit your business needs whether you are a single location or a multi-unit chain.

Durchschnittliche Bewertung

25 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Protractor Software
  • http://www.protractorsoftware.com/
  • Gegründet 2001

Über Protractor.NET

Protractor.NET is a unique, cloud based ALL-IN-ONE automotive shop management software program. Designed for the progressive shop owner, Protractor allows you to complete all tasks required to successfully run your automotive business without leaving the application. From customer historical invoice look-up in seconds, to parts ordering with major suppliers to period-end accounting journal entries, integration with other programs is not required because it is already all here in one place.

Protractor.NET Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Arbeitslohntarife
  • CRM
  • Inventarverwaltung
  • Kundendienst-Historie-Nachverfolgung
  • VIN-Suche
  • Wartungsplanung

Die hilfreichsten Reviews für Protractor.NET

POS change for the Better!

Bewertet am 20.8.2019
Karen C.
Secretary
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Its always a plus when we can get customers in and out as fast as possible and we don't want their time waiting at the counter on us and with Protractor it makes the process very smooth. The white page is a plus when a customer has not been in our shop before. So easy to find their information and get a ticket started for them. Great to see our returning customer history just pop right up and with one click its on the work order.

Vorteile: Finally a POS that is easy to navigate thru and easy to learn. And more importantly a network of people from AMS that go above and beyond their ability to help with any problem or question I have. Search features are the greatest, no matter if your searching for customers, invoices, parts, its all simple plus you don't have to close one part of the program to go into another.
Request are being sent in all the time and the software is continuing being updated. And all we need to do is log in and update is done. No disc to run or downloads to do. Also if you are a Facebook user the AMS Protractor User's group is a great tool to learn how other shops are functioning using Protractor on a every day basis with quick tips and ideas that are helpful.

Nachteile: There are a few things that can be added or tweaked hopefully in the near future. For instance:
*adding customers balance on their AR receipt.
*swapping vehicles on a open ticket/too long a process
*not being able to re-open a ticket from the same day w/o doing a credit slip
*notes added to a invoice to automatically pop up if another user went into that ticket.
*being able to split a item on a credit ticket
*be able to see parts vs labor without going into a history ticket
*be able to reorganize customer vehicles
*D.O.T not automatically attached to tires.
Request are being sent in all the time and the software is continuing being updated.

Antwort des Softwareanbieters

von Protractor Software an 21.8.2019

Karen, Thanks for the review, and glad that you are thrilled with Protractor and AMS. And, we appreciate the suggestions, we are always looking to improve the program. I will reach out to you on the DOT reporting, because there is a third party that can automatically put that on the work order and submit them for you.

Protractor is leading edge tech

Bewertet am 6.8.2018
Larry C.
Owner / President
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We already see an increase in our bottom line due to the effortless integration of the estimating process and the linking of recommended services. We look forward to understanding better than ever the inefficiencies of production as we now have a way to track that better than we have ever had. Our techs are on board with the production tracking and seem to be surprisingly interested in this feature as well. Just sitting here many things come to mind inventory and core tracking abilities, all the many reports that reveal the inner secrets of the entire operation like never before. There's a lot to work with here.

Vorteile: It appears to be limitless in what you can do with it if you can think of it they can probably do it. The protractor software is already loaded with more features and benefits than I will utilize in a year. The conversion process was effortless and done in the background by their support team, the ease of getting the system up and running was surprising. However, we did spend time getting familiar with it before going live. If you want to take your shop/business to the next level, this is the foundation you want to build on. Our very first month after going live was a record month, we were very busy, and the system worked flawlessly unlike our previous software program which seems to be trouble daily. The People at AMS Protractor know your business and are on the spot when you need them. If you have any hesitation about this move, rest easy, you will be glad you did.

Nachteile: We had to wait several months for the integration process to export to QuickBooks. The time it took to get out of my mind the thought “This isn’t the way we have been or use to do it.”

Antwort des Softwareanbieters

von Protractor Software an 21.8.2018

Larry, we love that you are already seeing an increase in your bottom line! You and your team did a great job preparing for the transition, and it paid off. If there is anything else we can do for you, let us know. - Scott, AMS

Protractor is phenominal, highly recommended

Bewertet am 19.9.2019
Andrew M.
General Manager
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We bought protractor through AMS (Automotive Management Solutions) after transitioning from RO Writer. Protractor is extremely versatile, can do absolutely everything that we need it to do, and as a 3 shop operation the enterprise capability is unmatched when it comes to management of multiple locations. Rep and his crew at AMS are a wealth of knowledge and only a phone call away and are phenomenal support for any questions we might have. If you are contemplating Protractor, call up AMS, you will not regret it.

Nachteile: I have not found anything about Protractor that I do not like.

Excellent Service Management System.

Bewertet am 10.7.2018
Mark M.
General Manager
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Improved Hours/RO and Improved Ave/RO

Vorteile: Ease of use. Lots of updates and improvements. Good support. I like the way they are continually improving the software and seem to be moving towards electronic dispatch.

Nachteile: the prioritization screen is clunky for us to use. They are improving it every update and look forward to the day we can use it as our primary dispatch.

Antwort des Softwareanbieters

von Protractor Software an 3.8.2018

Hi Mark,

Thank you for choosing Protractor and we are happy that you are experiencing higher RO and hours per RO.
We are constantly listening to our customers requests and adding productive features on a regular basis.

We switch from protractor, and ended up with it again a few months later

Bewertet am 13.8.2018
Kurt K.
Owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We used protractor, and switched from it to try to save a few bucks per month...We hated the other system we went it, tried more systems and ended up back with protractor and couldn't be happier. This system is so easy to use, so accurate, its a no-brainer to end up with it. All the custom reports you can run, to inventory setup, automatically looking up labor and parts. 5/5 stars. Would buy again.

Vorteile: The learning curve is small, Ease of use my wife (who is not from the auto industry) can build tickets and estimates very quickly. Parts lookup is nice and easy to use. The customer support if you ever do have any issues is second to none.

Nachteile: So far, the few small small issues we have had, have been fixed quickly in the weekly updates.

Antwort des Softwareanbieters

von Protractor Software an 21.8.2018

Kurt, we are glad to have you back! And thank you for the shout out to our customer support. Customer support is a top priority for us. If you need anything else, let us know. - Scott, AMS

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