ClassBiz

Fantastic customer service

Kommentare: I can generate multiple invoices at the touch of a button and send receipts easily.

Vorteile:

Has reduced my admin time which when you run your own business is vital. The reps are always at the end of an email to help. Fab, personalized service.

Nachteile:

Just how the classes are viewed individually as opposed to altogether. If records could be generated per class, this would also be beneficial to my business.

ClassBiz software

Vorteile:

My main reason for using the software is to automate processes and save me valuable time. I can book, enrol and invoice customers in seconds. Group emails are also super easy due to the address filter which allows you to select whole classes or multiple classes to email without sharing customer details. I love how it integrates brilliantly with my web page, allowing customers to book online quickly and easily. It is very easy to use and Customer Support is always on hand to assist if needed.

Nachteile:

I'm not yet utilising all the features of the software; I know there is so much more use I can make of it. I will be in a better position to answer this once i've explored the features more.

Maximizing the Administrative Potential of Classes

Kommentare: My overall experience has been mostly positive and has made it easier for me to manage my administrative tasks within my teaching business. From the first moment I started using the platform, I was able to notice an improvement in efficiency and a reduction in time spent on manual tasks.

Vorteile:

What I liked the most about the platform is its ease of use and the ability to automate and manage all administrative tasks in one place. The web-based access feature allows me to log in from anywhere, which is very convenient. Plus, free automatic software updates and unlimited support provide a seamless experience and let me focus on my core activities.

Nachteile:

While overall I'm happy with the platform, there are a few areas where I think it could use improvement. First of all, I would like to see more customization in the interface, so that I can tailor the platform to the specific needs of my business. Second, while the platform has a wide range of features, I feel like they could add more advanced features, especially in managing invoices and tracking payments online, to offer a more robust experience.

Great customer support

Kommentare: ClassBiz makes it easy to set up, invoice and keep registers for classes and also to maintain your customer database.

Vorteile:

The customer support with ClassBiz is second to none. Everyone is very knowledgeable and willing to help. Being able to sync with GoCardless is a great plus as well as providing the ability for a payment platform. Customers find it easy to register and pay for classes and GDPR was handled very well. Price is very competitive and willing to add in bespoke features.

Nachteile:

The system isn’t always as intuitive as you’d like and often there are multiple steps/clicks for something that seems straightforward.

Lots of great functionality in the system

Kommentare: Very positive - they also continually adapt and improve the product and listen to the customer's needs which I don't feel a bigger product would do.

Vorteile:

Love the notifications feature which allows customers to be reminded about paying their invoices and if they are overdue. Use ClassBiz weekly to send out emails to customers with details of their Zoom link and worksheets and any other information - easy to filter by class and lesson type as different emails need to go to different customers.

Nachteile:

The statistics functionality does not help me as much as I would like it to. I would also like to see some additional reports available.