Wer nutzt diese Software?

On-Premise-Kundenengagement- und Kommunikationstool, mit dem kleine bis große Unternehmen Auslandsgespräche führen und die Sichtbarkeit der Marke mithilfe von Gruppenchats, Videoanrufen und Aufkleberinhalten verbessern können und noch viel mehr.

Durchschnittliche Bewertung

965 Bewertungen
  • Gesamt 4.3/5
  • Benutzerfreundlichkeit 4.5/5
  • Kundenservice 4.2/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4.4/5

Produktinformationen

  • Kostenlose Version Ja
  • Gratis Testen Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Nicht erhältlich
  • Kundenbetreuung Online

Angaben zum Hersteller

  • Rakuten Viber
  • https://www.viber.com

Über Viber

Die Anwendung ist ideal für Unternehmen jeder Größe und ein Tool für Kundenengagement und -kommunikation, mit dem Nutzer*innen die Möglichkeit haben, E-Commerce-Marken zu entdecken.

Viber Funktionen

  • Batch-Daten Kommunikation
  • Chat / Messaging
  • Content-Management
  • Druck-Management
  • E-Mail-Verteilung
  • Multi-Channel-Kommunikation
  • On-Demand Kommunikation
  • Personalisierung
  • Video-Inhalte
  • Vorlagen-Management
  • interaktive Inhalte
  • Content-Management
  • Diskussionen / Foren
  • Gruppenmanagement
  • Ideenfindung / Crowdsourcing
  • Inhalt-Moderation
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Veranstaltungsmanagement
  • Website-Management
  • Abwanderungsraten-Management
  • Analytik
  • Community-Management
  • Feedback-Sammlung
  • Gamification
  • Inhalt-Syndizierung
  • Kommunikationsmanagement
  • Live-Chat
  • Video-Inhalte

Die hilfreichsten Reviews für Viber

Connect with loved ones through VIBER

Bewertet am 16.12.2019
Supun S.
Student
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Everyone who uses social media applications, definitely know about Viber. Most of them have used the application also. Viber is a great tool for communication. Viber became more popular with the introduction of sticker packs to text messaging. It makes more fun when messaging with friends using those stickers. This app is very useful for the people who have their parents, relatives or friends in abroad. We only need an internet connection to call them. Therefore calling over Viber is very cheap and simple. Viber team is frequently checks their application. Therefore bugs will not last for long time. Updates will be release quickly after fixing every minor bug. When considering all these factors, we can see that Viber is very valuable application to connect with loved ones.

Vorteile: Viber is popular social media application in these days. Most of the smartphone users use this application for their communication purposes. Viber comes with many attractive features. Viber can be used for video calling, voice calling and messaging. Clear voice and videos can be transferred through Viber if you have good network connection. Text messaging through Viber is more interesting because of the large amount of sticker packs available in Viber. I really enjoy this feature when messaging with my friends. Viber can be used in computers and tables also. Also it supports many popular operating systems such as android, iOS and windows.

Nachteile: I have not seen any considerable issues on Viber yet. I am using this application for three years. There were some bugs in older versions of Viber. But Viber team fixed those issues with updates. Rarely I experience the app is freezing while opening. The user interface of Viber is not much attractive when compared with other popular social media applications. We can send only a limited number of photos in one time. If we have a lot of photos to send, we have to send them in parts. This is a very annoying thing and a waste of time. Other than these small drawbacks, Viber is good application for communication.

Pros and Cons of Viber

Bewertet am 4.10.2019
Chamika G.
Student
Computer-Software, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have used Viber for about more than 1 years. The interface and the stickers kept me using the app. But the app is somewhat slower than other chatting apps. So I switched to another social media.

Vorteile: Viber is a very popular social media that provides many facilities. We can share many digital things via Viber such as images, video audio, location and other digital documents. There are attractive stickers and emojis. When we are sending images, we can add captions to it, and we can edit the photo. The call quality is clearer compare to normal voice calls. When we receive a message, we can reply to it even not opening the app. (There is a full screen notification when we receive a message. As we can we groups, we can use them for various stuffs, such as education, entertainment etc. There is a user-friendly UI. personally, I love purple color.

Nachteile: As the app proves so many features, It becomes little bit complex and slower. It consumes a huge amount of data compared to the service supplied. It does not have any option for call blocking. No internet, No connection.

Use of viber

Bewertet am 26.10.2019
Verifizierter Rezensent
Student
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This is a great app and i use it for quite long time. This app allows me to video chat and the voice quality of calls are very clear. i mostly use this app for group chats. I have lots of group chats related to cosmetic side. In those groups there are many people who are interested in cosmetics as me. So i can easily get my products from them while selling them on those groups too. And i like the huge sticker collection in the viber. Viber is the reason i am able to sell my products to the customers. There is another feature i like in this app. That is when i have missed messages in a chat i start off from where i left, then i can scroll down and read the every message i missed. That way i am not mussing any important messeges. So i can be in touch with all of my customers and producers at the same time. I love this app.

Nachteile: There a some features i don't like in this app too. Onebof them is the adds appear after every video calls. This is irritating me most of the times. And another thing is the limitations of sending photos. The number of photos we can send at once should be increased. Because people like me have lots of pictures to share and can't send them ten times. And it is also better if i can turn off the auto download mode. Otherwise my gallery will be filled with photos i don't want. At last sometimes i didn't get notifications from this app. That way i don't know i have messages until i open the chats. So i am not able to reply fast and it losses my customers interest in me. So i should reply as fast as possible. These are the things i think shold be improved in this app.

Viber for Photographers.

Bewertet am 22.10.2019
Ayesh P.
Photographer
Fotografie, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I like the app.But There are lot of good apps than Viber .But when I need Viber is very helpful and useful app.

Vorteile: Photography is my part time job.In this job communication with each other is the key factor.As a example the communication between with me and my client is desiding my next work.For that I am using several platforms.Mainly Whatsapp and Facebook Massenger are my main communication apps.But Some of clients are using Viber as their main communication platform.In that time Viber is very helpful to me for keep in contact with my client .Mainly I like the ability to which can take online calls to my client .It is very helpful to save lot of money and time.It is very expensive to take a call to a client which lives in another country .At that time Viber Calls saves me.At like that stuations I feel the true value of the Viber app.My next objective is sharing my works with my client.There for I can know my customer idea of my work and his suggestions.Viber provide me those facilities very simply.I can share photos and files while texting to my customer using Viber.It helps both me and my customer to discuss what we need to do to my works.

Nachteile: Mainly I do not like the app is lack of users.Most of my clients are using whatsapp or another communication methode.Therefore lot of time I do not use the Viber .The app is lagging or crashed most of the time when I am going to upload lot of photos.At that time I have to upload those photos again and again .Whatsapp providing lot of fetuers and security than the Viber.So It could not able to give a good competition to it opponent mobile application .I do not like the qulity reducing when I going to upload a photo .It is very disturbing me to present my work to my client as I want .And the limited amount of photos which can upload in onece is so frustrating to me.Some times I want to send lot of photos to my client so at that time I have to upload twice those photos

Viber - A great way to stay in touch

Bewertet am 23.10.2019
Thanushi J.
Instructor
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been using Viber for more than 3 years and it has all the features that we need to stay in touch with our loved ones. Viber is compatible with all the major platforms such as iOS, android,windows etc and that feature allows users to enjoy cross platform communication. Viber is easy to use and it facilitates to make unlimited audio and video calls among Viber users.

Vorteile: Viber is completely free for use and anyone can easily install the software and start using the services provided by the software. Viber is capable of syncing messages and chat history between mobile phone and computer. This syncing options makes it more comfortable and easier for us stay connected. End to end encryption feature in Viber enables secure communication between the sender and the receiver. Doodle option is another unique feature in this messaging application. We can simply send graffiti and scratch drawings using this option. In addition, Viber has a wonderful collection of stickers that allows us to express ourselves in a perfect way.

Nachteile: Some lower end mobile phone users may experience reduced RAM performance in their devices after installing Viber. However, for new smart phone users this impact is barely noticeable.

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