Wer verwendet WhatsApp?

Mobile Anwendung für kleine Unternehmen, die schnell und einfach mit ihren Kund*innen kommunizieren möchten.

Was ist WhatsApp?

Messaging-App, die Kundenkommunikation in Echtzeit für kleine Unternehmen ermöglicht.

WhatsApp – Details

WhatsApp

https://www.whatsapp.com

WhatsApp – Preisübersicht

WhatsApp bietet eine Gratisversion, aber keine kostenlose Testversion. Weitere Preisinformationen für WhatsApp findest du unten.

Kostenlose Version

Ja

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Nicht erhältlich

Kundenbetreuung

Online

WhatsApp Funktionen

CCM-Software
Batch-Daten Kommunikation
Chat / Messaging
Content-Management
Druck-Management
E-Mail-Verteilung
Multi-Channel-Kommunikation
On-Demand Kommunikation
Personalisierung
Video-Inhalte
Vorlagen-Management
interaktive Inhalte

WhatsApp – Nutzerbewertungen

Zeigt 5 von 6.463 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.3/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.7/5
Florian W.
Entwickler
Computer-Software, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.3.2020

"WhatsApp Bewertung "

Kommentare: WhatsApp ist eine tolle App um sich mit Leuten zu kontaktieren und leicht zu bedienen ist

Vorteile: Die App ist einfache toll da man sich leicht mit Leuten kontaktieren kann und die App leicht zu bedienen ist

Nachteile: Die App hat meiner Meinung nach keine Kriterien

  • Quelle des Nutzers 
  • Bewertet am 31.3.2020
Emeka O.
Digital Marketing Trainer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.12.2019

"An Amazing Instant Messaging App"

Kommentare: Generally, WhatsApp had been an amazing software. It allows me to keep in touch with my customers. I also use it to hold virtual trainings and meetings. I love it that WhatsApp is free to use, and there are no ads on it, at least for now.

Vorteile: WhatsApp has become an everyday software for me, and I use it a lot for my business and the businesses I manage. Some of the things I love about WhatsApp are as explained below: 1. Ease of Use: WhatsApp is a very easy to use software. It is beginner friendly, and it wasn't hard for me to understand how to use it. I use it a whole lot for my business as regard communication and keeping in touch with my customers. Its ease of use has made it my choice instant messaging app. 2. Ability to send multimedia messages: I use WhatsApp to organise and hold virtual meetings and trainings. I love it that WhatsApp allows me the option to send both video and image contents as that helps me to deliver my trainings effectively. 3. WhatsApp Story feature: WhatsApp has been very beneficial to my business since the addition of the WhatsApp Story feature. I do use WhatsApp Story to share contents and pass out information about my business. This help me to keep in touch with my customers. 4. WhatsApp groups: I love it that I'm able to organise all my customers in a WhatsApp group which helps me to build a community around my business. I use WhatsApp groups to follow up my customers, and to send valuable information to them, while allowing them the option to comment on the information I shares. 5. WhatsApp broadcast message: Sending the same messages individually to all my customers can be boring. Instead I add all of them to a WhatsApp broadcast list and then sends the message only once.

Nachteile: Among the issues I have with WhatsApp include: 1. Not being able to forward a message to more than five recipients simultaneously. This is a turnoff. 2. Not being able to pin more than three chats. This is limiting, and causes me to have to search or scroll through a lot of contacts to be able to identify a contact I would have preferred to be handy. 3. The inability to download multimedia files that were shared more than 30 days ago. This is a major turnoff as I deal a lot with multimedia files.

  • Quelle des Nutzers 
  • Bewertet am 29.12.2019
Jonathan L.
Executive Director
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 27.3.2020

"Great for business...if you have a phone"

Kommentare: I travel a lot for my business, so having WhatsApp app is an absolute necessity. I can change my number, keep communication secure, and chat with new prospects without needing a local SIM. Unfortunately, while in a particularly poor area of a foreign city, I was robbed and thus, without WhatsApp for weeks while my iPhone was replaced. Certainly, this is a rare case, but if there was a native Mac app, I could have received messages normally and continued communication without a hitch.

Vorteile: Probably the best thing about WhatsApp, aside from end-to-end encryption, it it's market penetration and user base. Wherever you are in the world, it's likely that someone you need to communicate with has WhatsApp. In many countries, WhatsApp is the standard for cell service/texting and many phone plans even offer free usage of the app. So if you take advantage of the business features, you've got the whole world at your fingertips.

Nachteile: WhatsApp is mobile-based, meaning there's no native Mac or iPad app available. Yes, you can download a Mac app and use a QR code to link with you phone, but it's the phone that does all the work. That means that if you lose your phone, you lose your WhatsApp. If you're out of the country and find replacements take time, that could mean you miss that critical communication that make or breaks the deal. The lack of a native PC/Mac/Tablet app is a huge reason we try our best to move communications out of WhatsApp after initial welcome stages for clients.

  • Quelle des Nutzers 
  • Bewertet am 27.3.2020
Mir fida N.
WordPress Developer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.2.2020

"Communication of task for organization group of employees"

Kommentare: Very happy to use it. Generally, all features are constantly improving. Communication with clients as well as groups and stakeholders is smooth. Looking forward to upcoming user-friendly feature. I hope future versions will address issues that are reported by customers to provide a more comfortable user experience for both business and personal usage.

Vorteile: Convenient application for a group of employees working in small to medium organizations.Also good usage experience for contact with the client about the current tasks and business queries. First of all, it's already used for personal purposes so faster and easier to use for employees. Daily work in progress collaboration made comfortable. Faster communication than any other method. Free versions mostly used for small businesses like us. Some other high-level organizations utilize WhatsApp business features as well. This handy app is available for every device like a smartphone , Desktop/Laptop, and many other smart devices. New features added gradually like voice message, video call , fingerprint lock, etc.

Nachteile: Whatsapp group and message broadcasting system need improvement. In Group management more functions should be provided. Everyone's number is visible so option to be anonymous is needed. Privacy of number should be provided. Support for customers should be available faster for problems. Getting feedback from consumers and solving issues will help it to be more reliable. Although the end-to-end description is used some concerns related to it require solution.

  • Quelle des Nutzers 
  • Bewertet am 22.2.2020
Maria G.
Product Designer
Internet, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.3.2019

"Seamless Performance, Always Reliable"

Kommentare: Love this app. I can communicate with family, have calls, video chats at long distance. I dont know how we would communicate otherwise.

Vorteile: I love the simplicity of this app. I've been using Whatsapp for years as an alternative to SMS. There is a lot to say about this app, but I think the constant validation and feedback that it provides is one of it's best aspects. Im constantly on the move, and sometimes I'll be in areas where there is little to no wifi or signal. That doesnt stop me from using whatsapp to communicate, in particular because I know the state of each message when I send it. If I have no wifi, there is an icon that indicates that. If the message was sent, read, or not received, there is an icon for all of this states. Those visual indicators are so important, and something that I see lacking in a lot of other apps. Those indications put me at ease. Of course, we cant forget about encrypted messaging. This is one of the most valuable reasons to use it. I dont like the idea of someone having access to my personal content, so it's given me the security and peace of mind that my stuff stays within the conversation, not outside of it.

Nachteile: Visually, it's not the most strongest. I think more customization tools for users would be great. Themes are nice, but I think having control of more aspects of the messaging would be great. The green gets a bit dull after a while, and we are social beings, so I know I am looking at that green bubble on a daily basis. Additionally, the bottom navigation could be re-ordered based on importance. I'm constantly selecting the wrong tab, thinking that it's the chats tab (which is located second to last). I think developing a better navigation system that actually prioritizes the parts of the tab section that are most commonly used would be a great addition.

  • Quelle des Nutzers 
  • Bewertet am 14.3.2019