Wer nutzt diese Software?

Companies, universities, non-profits, government organizations and accelerators.

Durchschnittliche Bewertung

15 Bewertungen
  • Gesamt 4.9/5
  • Benutzerfreundlichkeit 5/5
  • Kundenservice 4.9/5
  • Funktionen 5/5
  • Preis-Leistungs-Verhältnis 5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Qooper
  • https://qooper.io/
  • Gegründet 2016

Über Qooper

Surround each employee/student with the right mentor, peers, groups, resources, and updates so they can stay engaged and constantly develop to the next level. With modern, easy to use, brandable and customizable mentorship apps and platform, we run the most interactive and accessible programs. Fully automate admin work and uncover detailed analytics for tracking and ROI. We look forward to setting up your modern program for success!

Qooper Funktionen

  • Abrechnung & Rechnungsstellung
  • Fortschrittsverfolgung
  • Kundenmanagement
  • Kursverwaltung
  • Mentor-Anpassung
  • Programm-Management
  • Terminplanung
  • To-do-Listen Verfolgung
  • Zielmanagement
  • Benchmarking
  • Feedback-Management
  • Leistungsmanagement
  • Mitarbeiteranerkennung
  • Pulsbefragungen
  • Zielmanagement

Die hilfreichsten Reviews für Qooper

Thoughtful design and great customer service

Bewertet am 13.12.2019
Verifizierter Rezensent
Survivor Leadership Institute
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Working with Qooper has been great. Omer is always very responsive to questions and requests that we have. Setting up and establishing the program was also seamless.

Vorteile: - flexibility of the program
- diversity of options and uses for users
- ability to track and monitor usage
- the video chat
- helpfulness of customer success manager
- it's on an app and is still affordable
- responsiveness around feedback from customers

Nachteile: Some additional features would be desired:
- group chat
- availability of a forum
- interactive with other programs such as zoom

Antwort des Softwareanbieters

von Qooper an 17.12.2019

R. Thank you for your excellent review. We were so happy to hear you decided to expand the program and the reviews from mentees, mentors and program managers! Please stay tuned for the additional features, we have a lot coming soon.

[SENSITIVE CONTENT HIDDEN] NEVER Fails You!

Bewertet am 6.12.2019
Kiara W.
E-mentor Consultant
Bürgerliche & soziale Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Well, [SENSITIVE CONTENT HIDDEN] . Even though you do not normally use a human to describe an experience, [SENSITIVE CONTENT HIDDEN] is the experience. [SENSITIVE CONTENT HIDDEN] was helpful, prompt, consistent, flexible, and knowledgeable. This app would not be a tangible thing if it weren't for his insight and patience. We needed our handheld through this process and he gladly accommodated us. The level of customer service provided by [SENSITIVE CONTENT HIDDEN] and the team of developers is perfect. The attention to detail and level of service from Qooper was above and beyond. Following [SENSITIVE CONTENT HIDDEN] lead, Qooper transformed a process that stressed our team into a delight. I highly recommend this software, not just from the features and intuitive ease perspective, but from customer service and valued individualized care!

Vorteile: It's a customizable, expandable, easy product. If you are looking for an electronic mentoring platform NOT contextualized for peer to peer in-house relationships this is the most valuable option. I love this software!

Nachteile: Nothing is perfect, but this software comes very close. That said, the thing I like least about the software is the print is small and may be a barrier to some users.

Antwort des Softwareanbieters

von Qooper an 11.12.2019

Thank you for the compliments on the platform and our customer service Kiara!

Unbelievable functionality and support

Bewertet am 25.10.2019
Lori D.
Chief Operation Officer
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our Foundation was introducing a mentorship program for the first time, with a very complex set of objectives and issues to overcome. We spent a lot of time speaking with Qooper and seeing how they could help us overcome our major issues. They walked with us, side-by-side, as we began the process to develop and deploy our program. There was nothing they weren't willing to help us with, including adding new features and tweaking existing ones. They helped us all hours and days, including having calls on weekends, because they knew our deadlines and wanted us to be successful - and we are!

Vorteile: Qooper provides an all-encompassing experience for our program. We are able to deploy a virtual mentorship program worldwide, that encourages both mentors and mentees to participate. It is so easy to use and manage, we can focus on our program knowing the software does everything we need. We didn't need to contract any other software or tools - everything is built in. We didn't have to sacrifice features for convenience either. Full featured, affordable and easy to use.

Nachteile: We were not familiar with deploying an app to Apple Store or Google Play, we thought we were going to have to do a bunch of things ourselves. Turned out that Qooper took care of all of it and now we have deployed - approved - apps on both. We liked this least because we had to think about it for about an hour before Qooper told us how it works.

Antwort des Softwareanbieters

von Qooper an 4.11.2019

Lori we are so honored to be supporting your program and your high-level participants. It is a pleasure to work with you and we look forward to the next stages in your program.

Great Trial Experience

Bewertet am 24.10.2019
Adrienne A.
Project Director
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent customer service. Omer very attentive to clients, quickly responds to messages, and is quick to work with his team on issues. I think most everything was tended to/solved with the span of a few hours. Really appreciate the frequent check-ins and prompt communication. Very happy with our decision to use Qooper for our mentoring needs.

Vorteile: It's very user friendly, provides excellent data and analytics, easy to interact with, upload items, share information. Appealing to students. Like the multi-functionality of text, video, and meeting calendar.

Nachteile: Would like to be able to upload PDF documents directly into events, news, and announcements and send push notifications with document attached.

Antwort des Softwareanbieters

von Qooper an 5.11.2019

Adrienne thank you for your wonderful review! We are very happy with how much the students engage with your apps and the analytics you're collecting. The activity we see in the backend is phenomenal! I will be reaching out to you after this to show how to put PDFs into events, news, and announcements that go out as push notifications.

Product Review

Bewertet am 28.10.2019
Lynne G.
Executive Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience with Qooper is great. Our mentors had to manually entered activities on Mentorcore system after each session. After transitioning to this richer platform, Qooper automatically tracks the engagement between mentors/mentees. The mentees/youth in our program love the app and having the option to join via web-based if they do not have a cell phone.

Vorteile: We switched from MentoCore to Qooper this year and we have already seen a great difference. We love the engagement between mentors and mentees and customer service is top notch. Our questions are answered within 5 min. They are responsive and care for their clients.

Nachteile: Since we are a new customer, we are still experiencing the platform and excited about upcoming new features that are in the works.

Antwort des Softwareanbieters

von Qooper an 4.11.2019

Lynne thank you so much for the wonderful review and the success story you're giving us. We look forward to the new solutions that will be available to all our customers and take your program to the next level!

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