Was ist Boulevard?
Boulevard transformiert das Business-Management von Premium-Schönheitssalons dank des proprietären Platform-as-a-Service. Boulevard wurde in Kollaboration mit Spa-Inhabern und -Betreibenden entwickelt und ist ein Management-Tool, das speziell für terminbasierte Unternehmen entwickelt wurde, die ihre Dienstleistungen mit Stil und Raffinesse anbieten.
Wer verwendet Boulevard?
Salons und Spas, die eine vollständig integrierte Business-Management-Plattform benötigen, die von der Planung bis zum Point of Sale alles abdeckt und Unternehmen dabei unterstützt, ihren Umsatz und die Kundenbindung zu steigern.
Wo kann Boulevard bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Boulevard Labs
- 2016 gegründet
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Boulevard Labs
- 2016 gegründet
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Boulevard – Videos und Bilder
Kosten ähnlicher Produkte wie Boulevard vergleichen
Boulevard Funktionen
Alternativen für Boulevard
Bewertungen über Boulevard
James B.
In Betracht gezogene Alternativen:
Boulevard elevates our customer experience, giving us a competitive edge
Kommentare: Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!
Vorteile:
The single unified design, the built in messenger and online booking workflow. Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless. The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken. The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.
Nachteile:
Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.
Jeffrey N.
In Betracht gezogene Alternativen:
Solid, reliable and modern software
Kommentare: Solid experience. It fulfills all of my needs. The extras will come, I'm confident.
Vorteile:
If you're like me, you want to use a software that is most importantly reliable AND beautiful. I love what they did with the user interface. Booking appointments on the software is extremely easy, and new features are released periodically. They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
Nachteile:
I think the analytical reporting could be better. This might be something they can take from Booker's page. Some insight like how many customers are existing and how many are new would be great. How many booked online vs manual. Also, if they can integrate with Frederick or Emma, that would be awesome too. They are integrated with mailchimp which is nice.
Kitae K.
In Betracht gezogene Alternativen:
If you like to pay through the eyes for expensive software that isn't very intuitive, by all means
Kommentare: Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling.
Vorteile:
It is generally easy to learn out of the box, however there is definitely learning involved.
Nachteile:
The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The
David W.
In Betracht gezogene Alternativen:
Overall a Great System with focus on technology improvements.
Kommentare: I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.
Vorteile:
I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.
Nachteile:
There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.
Rachel L.
In Betracht gezogene Alternativen:
So happy with Boulevard!
Kommentare: It has been exceptional because of the excellent service. Couldn't be happier.
Vorteile:
I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on. As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand. I have nothing but positive things to say about you all!
Nachteile:
There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.
