Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Boulevard
Was ist Boulevard?
Boulevard transformiert das Business-Management von Premium-Schönheitssalons dank des proprietären Platform-as-a-Service. Boulevard wurde in Kollaboration mit Spa-Inhabern und -Betreibenden entwickelt und ist ein Management-Tool, das speziell für terminbasierte Unternehmen entwickelt wurde, die ihre Dienstleistungen mit Stil und Raffinesse anbieten.
Wer verwendet Boulevard?
Salons und Spas, die eine vollständig integrierte Business-Management-Plattform benötigen, die von der Planung bis zum Point of Sale alles abdeckt und Unternehmen dabei unterstützt, ihren Umsatz und die Kundenbindung zu steigern.
Du bist nicht sicher, ob Boulevard das Richtige ist?
Mit einer beliebten Alternative vergleichen
Boulevard
Weitere gute Alternativen zu Boulevard
Bewertungen über Boulevard
In Betracht gezogene Alternativen:
Boulevard elevates our customer experience, giving us a competitive edge
Kommentare: Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!
Vorteile:
The single unified design, the built in messenger and online booking workflow. Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless. The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken. The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.
Nachteile:
Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.
In Betracht gezogene Alternativen:
Owner Review of Boulevard
Kommentare: Overall I am in love with Boulevard. It simply works. Everything is clean and concise for ease of use with employees and customers. While it may not be absolutely perfect, it is certainly among the best softwares available for salon/spa management.
Vorteile:
Boulevard's scheduling function is simple and easy. Its POS is intuitive and is streamlined to make check out quick and easy. It presents stylists with easy to digest reports of their own performance, while also providing in depth reports to management without throwing in useless data. The reports also create little to no confusion as to what is actually being reported.
Nachteile:
Most of my issues with Boulevard are missing functions, however, I understand that the development team is always working on improving the platform. My biggest complain is that the professional app doesn't let management view all reports. The desktop site is also not mobile friendly.
In Betracht gezogene Alternativen:
Not for you if you need to integrate with Quickbooks, or like to see detailed appointment metric reports
Kommentare: I would change back to Mindbody in a second. Other than the online booking features MB has a flawless integration with Quickbooks (through flexbooks)
Vorteile:
Online booking and clean calendar and client history (including appointments, payments, and services).
Nachteile:
Quickbooks integration is terrible, time consuming and confusing and you have to do it on your own. Appointment metric reports are sub par. If you offer inhouse financing, you will not be able to input payment plans into BLVD. You will have to run payments manually each day which is time consuming. Onboarding people will tell you you can manage this via memberships, but this is not accurate because BLVD will take any membership payments as a new sale, so this will mess up your accounting.
Antwort von Boulevard Labs
vor 9 Monaten
"Thank you for taking the time to leave a review. We're sorry to hear that you had a hard time with the QuickBooks integration. We are already working on some improvements, and our product team will be reaching out to better understand your feedback.
In Betracht gezogene Alternativen:
Overall a Great System with focus on technology improvements.
Kommentare: I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.
Vorteile:
I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.
Nachteile:
There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.
In Betracht gezogene Alternativen:
Happy we made the switch to Boulevard
Kommentare: Overall I am happy with Boulevard. Again, I was told some things upon signing up that were untrue, so that did make a bad first impression. However, [SENSITIVE CONTENT HIDDEN] saved the day as best she could. I am still waiting for hopefully new features in the program to make it easier as a business owner to use, as well as easier for clients and my receptionists to make less errors booking.
Vorteile:
Boulevard is very user friendly. We used to have Mindbody software and are very happy we made the switch. The onboarding process was a little rocky, as there was some misinformation given to me, however, [SENSITIVE CONTENT HIDDEN] was very helpful and attentive helping me figure everything out. The consumer online booking looks sleek and is easy to use.
Nachteile:
There seems to still be some kinks with online booking, I wish it smart booked better. It also is easy to book a staff member a service they don't perform. The sales reports include tax & tip, I wish there was a way to see our true sales without having to get out a calculator and do it myself. I also was told Mailchimp was included in the high monthly price, however, I have to pay almost $200 more a month for Mailchimp on top of the Boulevard price.
