Wer nutzt diese Software?
B2B and B2C companies of all sizes across all industries including, but not limited to, SaaS, subscription box, manufacturing, insurance, fitness, dental, universities, cable/satellite, and financial.
Durchschnittliche Bewertung4 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis 249,00 $/Monat
- Preisinformationen Kilterly offers four pricing tiers based on number of customers.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2018
Kilterly is designed to reduce churn and strengthen customer relationships with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools to automate your customer success playbook. Along with our proprietary tools we integrate with software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue.
- Sammlung mehrere Kanäle
- Einstellungen (Personalbeschaffung)
- Gewinn- / Verlust-Analyse
- Nutzungsverfolgung / Analyse
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
Die hilfreichsten Reviews für Kilterly
Bewertet am 13.11.2018
Kilterly gets it right, serves a great niche
Kommentare: Customer Retention issues are usually addressed as a question in the past tense - "What happened?" Kilterly helps turn that into "What's happening?" Which is great when it saves the loss of a customer over some trivial hurdle.
Vorteile: Clean UI, easy to use and understand. Focusing on the retention problem specifically tailors the workflows in an intuitive way. The dashboard is a ready-to-go view of customer health without any configuration.
Nachteile: It's a great product but, more data and more touch-point integrations like SMS would be awesome.
Bewertet am 21.11.2018
Solved a huge problem for us - customer retention and engagement
Kommentare: It has been great working with Kilterly and using the product. Great team and great product. I look forward to continuing our relationship and continue to improve our customer & revenue retention.
Vorteile: Kilterly provides a simple and easy to use software for me to engage with my customers, identify at-risk customers and automate many of my customer emails allowing me to ensure product usage, customer happiness which in turns allows me to improve my customer retention. It also allows me to find detractors (for me to contact to ensure that they will renew) along with promoters (to help me with case studies, white papers and more).
Nachteile: None at the moment - we have a few integration requests and our representative & his team added those to their feature list.
Bewertet am 21.11.2018
Kilterly is the future of customer success tools
Kommentare: The point of Kilterly is to give companies the ability to automate campaigns, surveys, tasks, alerts and to give them the data insights to know where the health of their relationship with the client stands.
Vorteile: Before Kilterly, it was very difficult to reach out to clients on a regular basis, and to do this with any insight into their performance with our product. Our relationships with clients were impacted, as was our retention rate. Kilterly makes it easy to communicate with our clients based on their successes and challenges.
Nachteile: It would be nice if Kilterly had more integrations.
Bewertet am 16.11.2018
Vorteile: The automation for our marketing and customer service processes. We will be much more organized with our customer base.
Nachteile: Would like to see QuickBooks integration accelerated with the software.