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Shipup
Was ist Shipup?
Hervorragende Sendungsverfolgungslösung, die auf dem Erfolg der Kundenerfahrung basiert.
E-Commerce-Marken übernehmen die Kontrolle über den schwersten Teil des Kundenerlebnisses – die Betreuung nach dem Kauf. So erhöhen sie die Markenloyalität und sparen Supportkosten.
Zeige Werbeinserate, Produktempfehlungen oder sogar Promo-Codes in diesem neuen Kundenkommunikationskanal mit einer hochqualifizierten Zielgruppe an (E-Mails mit einer hohen Öffnungsrate von 65 %). Steigere die Rate deiner Wiederholungseinkäufe (um bis zu 20 %) und reduziere Callcentertickets (um bis zu 80 %).
Wer verwendet Shipup?
Shipup ist eine zuverlässige Post-Purchase-Lösung für den E-Commerce. Sende mit Shipup proaktive markengetreue Versandbenachrichtigungen, die deine Kunden an jedem Touchpoint vom Klick bis zur Zustellung beruhigen.
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Bewertungen über Shipup
Best e-commerce shipping tracking solution
Vorteile:
Easy to setup Emails or SMS notifications
Nachteile:
Feedback feature is an option Reporting export option
Shipup
Vorteile:
Belle interface, fluide et agréable. Outil très stable, aucun bug rencontré. Support disponible et réactif pour l'intégration.
Nachteile:
Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités.
Review by Kubii
Kommentare: With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments.
Vorteile:
The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS
Nachteile:
We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy...
Shipup helps reassure our customers !
Kommentare: The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past.
Vorteile:
We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week.
Nachteile:
We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive ! And sometimes the amount of notification is big and not super easy to sort out.
Great software!
Kommentare: With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options.
Vorteile:
The product is very easy to use, the integration was quick and we're now able to better track our packages.
Nachteile:
Reports could be easier to create. Templates would be helpful.
Shipup does things right
Vorteile:
It is automated and inexpensive compared to the major other options out there
Nachteile:
It is missing a lot of features. If you want to really customize it isn't as good. However if you want something out of the box this one is good.
Very pleased with ShipUp and the support team
Vorteile:
ShipUp is a cool tool to help my customers have information about their deliveries. The team is very fast to reply and they always find a solution. They always have new projects and the solution is getting better and better. I am globally pleased with ShipUp.
Nachteile:
I think ShipUp could improve the Prestashop connector so that merchants can set up filters on order themselves. Currently, I have to write to the support. It's a very small inconvenient.
