Novocall

Novocall

von Novocall

Wer verwendet Novocall?

B2B companies, B2C companies, ecommerce stores selling complex products or services, marketing agencies

Was ist Novocall?

Novocall enables an immediate callback to a businesss potential customers who showed interest in their product or services, based on analyzing their website behavior. It helps businesses to convert on-the-fence visitors into inbound sales calls to a real sales agent. Calls, leads and sales can increase up to 50-70%.

Novocall – Details

Novocall

https://www.novocall.co

Gegründet 2017

Novocall – Preisübersicht

Novocall ist verfügbar ab 39,00 $/Monat. Novocall bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Novocall findest du unten.

Startpreis

39,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Novocall Funktionen

Lead Capture Tools
Dashboard
Datenextraktion
Lead Benachrichtigungen
Lead Scoring
Lead-Distribution
Lead-Pflege
Lead-Qualifizierung
Online-Formulare
Visitenkarten-/Ausweis-Scanning
Besucher-Identifikation
Kontakte entdecken
Kontakte importieren/exportieren
Lead Scoring
Lead Segmentierung
Lead-Datenbank-Integration
Lead-Erfassung
Lead-Pflege
Pipeline-Management
Planungs-Tools

Novocall – Nutzerbewertungen

Zeigt 5 von 105 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.9/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.8/5
Victor M.
Digital Marketing Specialist / User Experience Designer
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.10.2018

"One of the best app investments I've ever made"

Kommentare: I set up Novocall the very first day I got it. It was great. After using it for a couple days I started getting more customer to speak with and made more sales. I ended up upgrading because the proof was there and it worked. Using the Novocall app my sales have increased and in the first two months alone the amount of sales it brought in paid for the Novocall app 10x over. Thanks JJ and everyone at Novocall. Please keep improving and innovating.

Vorteile: It gives the ability for my online customers to easily get in touch with myself or my staff. We use FAQs and bots but when people shop online, they often have questions that need immediate personal one-on-one answers and Novocall gives an instant solution that FAQs or bots just can't do. On the back end, the ability to easily setup, customize, add other users was a great experience.

Nachteile: I use another type of software similar to Novocall. It would be nice if after the call customers would receive a notification by sms, email or right through the app to leave a review for our business or just a rating for feedback of the call. But I'm sure they working on this. I use Shopify, and while installation was a fairly easy (just insert a line of code), it would be nice if there's a Shopify integration. But I think this is on Novocall's roadmap as are calendar integrations and more.

  • Quelle des Nutzers 
  • Bewertet am 17.10.2018
Mark H.
Managing Partner
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 17.10.2018

"Experience the Joy of Novocall"

Kommentare: Getting my customers to get in touch with me without them needing to dial a number or paying for the call is obviously what Novocall does. It does this very well. My experiences so far are only superb. Very excited about the upcoming features mentioned in the roadmap.

Vorteile: It is incredibly easy to set up! I did have some minor question and they were quickly addressed by a real friendly support team. For a relatively new product, the feature set is amazing. Novall is very stable and I have not encountered any glitches in the system. Very excited to have a good alternative for CallPage, which unfortunately has let me down a couple of times. Now in the process of switching my whole setup to Novocall! Definitely recommend. Try it yourself.

Nachteile: The roadmap is very ambitious. This is not a negative point really. I do expect that their team will roll out new functionality in a fashionable time without disrupting the quality of the service. But that is something only the future will tell.

  • Quelle des Nutzers 
  • Bewertet am 17.10.2018
David K.
Vice President, Sales
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 26.10.2018

"It works!! But...."

Kommentare: See the information above about my customer service experience. I purchased this from App Sumo for a one time price--based on the customer service I have received thus far I am not sure that I would become a monthly subscriber.

Vorteile: I like that the widget is easy to set up and configure. i like the idea that I can place a really big CALL TO ACTION (call us...literally) on my site.

Nachteile: I asked a customer service question during regular US Business hours and I was told they were off line. The question was "Can I set up more than one widget". The answer I got back, by email 8 hours later was YES. While that technically was the answer, I don't know how to do it. So, my bad for asking, maybe a poor question. But their bad for not anticipating my real need...the HOW to set up a second wdiget.

Antwort des Softwareanbieters

von Novocall an 29.10.2018

Hi David, I'm sorry for the poor support reply. I've dropped you more information answering your question and let me reassure you that it should not happen again. Also, reviewing our support protocols and guidelines now. Thanks for telling us!

  • Quelle des Nutzers 
  • Bewertet am 26.10.2018
Verifizierter Rezensent
Founder
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.10.2018

"Good value prop"

Vorteile: I like the service offering and simplicity in implementation to our multiple website.

Nachteile: It has technical issues when it comes to call routing (e.g. try disconnecting the call when you get)

  • Quelle des Nutzers 
  • Bewertet am 19.10.2018
Micka M.
Director
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.10.2018

"Simple, clean & almost perfect "

Kommentare: Overall it’s a simple yet highly effective tool that can take your website to the next level.

Vorteile: Super easy to install/add to your website, the directions provided by Novocall are fantastic. The instant call feature allows for a professional telecommunications image without requiring a landline or over advertising of a mobile number which we all knows leads to annoying marketing calls! I particularly enjoy the pop up option when a user starts to navigate away from your site or a certain page.

Nachteile: The only limitation is the rigidness of options. It would be great to be able to deactivate certain features, or have a little more flexibility on pop up timing, widget location. But that’s all minor stuff. The only major limitation is lack of integration with your existing calendar, which means you could get a missed call when you are unavailable, making for a poor user experience.

  • Quelle des Nutzers 
  • Bewertet am 17.10.2018