--- description: Detaillierte Informationen über BrandWide zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrandWide Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Projektmanagement Tools](/directory/30002/project-management/software) > [BrandWide](/software/179750/brand-wide) # BrandWide Canonical: https://www.capterra.com.de/software/179750/brand-wide Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/179750/brand-wide?page=2) > BrandWide bietet eine Plattform für Franchise-Management, -Entwicklung und -Marketing. > > Bewertung: **5.0/5** von 26 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet BrandWide? Franchise-Unternehmen jeder Größe. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 26 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soffront - **Region**: Las Vegas, USA - **Gegründet**: 1992 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belarus, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien und 174 weitere ## Funktionen - @mentions - Abonnenten-Management - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anpassbare Felder - Asynchrones Lernen - Auditplanung - Aufgabenmanagement - Berichterstattung / Projektverfolgung - CAN-SPAM Compliance - CRM - Chat / Messaging - Compliance Management - Compliance-Verfolgung - Corrective and Preventive Action (CAPA) - Dokumentenspeicher - Drag-and-Drop - E-Mail-Tracking - Echtzeit-Synchronisierung - Ereignisgesteuerte Aktionen - Fortschrittsverfolgung - Franchise-Intranet - Inspektions-Management - Kalenderverwaltung - Kampagnenanalysen - Kampagnenplanung - Kommentare / Notizen - Kontaktmanagement - Kundensegmentierung - Kurs-Tracking - Kursverwaltung - Leadmanagement - Lernpfade/-verläufe - Mobile Optimization - Mobiler Zugriff - Portal für Lernende - Projektplanung/Terminierung - Risikobewertung - SCORM-Compliance - Sales-Pipeline-Management - Störfallmanagement - Tests/Bewertungen - Textnachrichtenversand - Verfolgung von Interaktionen - Verschlüsselung - Versionskontrolle - Werkzeuge zur Zusammenarbeit - Wirtschaftsprüfung-Management - Zielseiten / Web-Formulare - Zugriffskontrollen / Berechtigungen ... und 39 weitere Funktionen ## Integrationen (23 insgesamt) - Amazon S3 - Docusign - Eventbrite - GPT-4 - Gmail - Google Calendar - Google Docs - Google Drive - Google Maps - Google Meet - Google Translate - Google Workspace - Microsoft 365 - Microsoft Excel - Microsoft Outlook ... und 8 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Projektmanagement Tools](https://www.capterra.com.de/directory/30002/project-management/software) ## Ähnliche Kategorien - [Projektmanagement Tools](https://www.capterra.com.de/directory/30002/project-management/software) - [Lernplattformen](https://www.capterra.com.de/directory/30020/learning-management-system/software) - [Audit Software](https://www.capterra.com.de/directory/30664/audit/software) - [Compliance Software](https://www.capterra.com.de/directory/30110/compliance/software) - [Schulungsplattformen](https://www.capterra.com.de/directory/10008/training/software) ## Alternativen 1. [Bitrix24](https://www.capterra.com.de/software/113540/bitrix24) — 4.2/5 (991 reviews) 2. [FranConnect](https://www.capterra.com.de/software/79205/franconnect-franchise-software) — 4.3/5 (208 reviews) 3. [Thryv](https://www.capterra.com.de/software/156926/thryv) — 4.2/5 (515 reviews) 4. [monday.com](https://www.capterra.com.de/software/147657/monday-com) — 4.6/5 (6037 reviews) 5. [Flowlu](https://www.capterra.com.de/software/166656/flowlu) — 4.8/5 (387 reviews) ## Nutzerbewertungen ### "Owner-Member" — 5.0/5 > **Carlos** | *31. März 2026* | Eventservice | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The level of support; namely from Avik Paul; he is exceptional, responsive, reliable, and unmatched. > > **Nachteile**: Mobile app/UI need refinement, but the value is unbeatable and the platform continues to improve.... > > BrandWide delivers great value, adapts with us, and provides exceptional support to our franchisees. ----- ### "Recommended CRM platform\!" — 5.0/5 > **Kim** | *8. August 2025* | Essen & Trinken | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past. > > **Nachteile**: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested. > > Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own. ----- ### "Affordable & Great Support" — 5.0/5 > **Caleb** | *17. Juli 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth. > > **Nachteile**: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue. > > Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis. ----- ### "BrandWide: The Best Franchise CRM" — 5.0/5 > **Ethan** | *17. März 2026* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: They're super strong communication, customer tailored support and will always be there when you need them\! > > **Nachteile**: Nothing at all honestly. They were there at all times when I needed them. Compliance functionality was pretty cool as well. > > 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months\! ----- ### "Owner of Daycation for Seniors" — 5.0/5 > **James** | *2. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Their customer support team is exceptional, always responsive and ready to help with onboarding, customization, and training. We also appreciated how flexible and scalable the solution is. > > **Nachteile**: There have not been any cons to BrandWide. The team has been great to work with. We asked for training videos, and they are working on creating them for us. > > Working with BrandWide has been a fantastic experience from start to finish. What we liked most was the platform's comprehensive franchise management system — it seamlessly brings together CRM, marketing automation, operations, and performance analytics in one easy-to-use interface. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/179750/brand-wide?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/179750/brand-wide) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten