GaleForceMedia

Media Force Capabilities

Kommentare: Overall, the experience has been pretty good. Some major and minor hiccups along the way, figuring things out as we go. Customer service has been great. I just wish for the money, there were some additional features that seem like they could be easily introduced or added, such as the "hiding rows/columns" feature that would be helpful.

Vorteile:

It's fairly user friendly, easy to navigate. Easy ordering and placement. I like that I can reconcile monthly invoices through the software.

Nachteile:

Planning tools in the actual worksheets - I wish there were some additional features that would make planning easier. For instance, hiding weeks should hide the spots/costs, but it doesn't, which makes it hard to plan by quarter or make changes because a client may want to make changes to one month only, but you can't see the monthly breakdown without having to pull an entire report to see what the monthly is. I wish there were better ways to see weekly, monthly, breakouts etc... in the worksheet planning. It also takes a long time to load worksheets. I don't like that when I can only choose one ratings book per worksheet/campaign. If I place a buy per quarter, I can only choose 1 book. Reach/Frequency calculations seem off at times. Would like to see someone at Media Force who is also familiar with the quickbooks side of things to explain it to users. Being compatible with quickbooks is nice and all, but if no one understands how it works to import over, then doesn't really help us and we're now paying an additional $200 fee to Quickbooks for the import process which was an unforeseen cost we were not aware of when purchasing MF.

Media Force Capabilities Review

Kommentare: It has been great overall. It's an effective tool to use for planning and sending orders. It's user-friendly and above all, I have been pleased with the customer service.

Vorteile:

I liked the planning, insights, and reconciling features. They were easy to use and navigate. The customer service has been great as well. Very communicative, knowledgeable and helpful support people.

Nachteile:

I didn't like the fact that when you create a separate worksheet version, it keeps the flight dates the same. I would've liked to have multiple versions where I can manipulate flight weeks. I also didn't like how every campaign shows up in reports. It should only be campaigns that have orders attached, or at least the option to choose.

Pro & con

Kommentare: Okay.

Vorteile:

Fairly easy to use. Questions answered quickly.

Nachteile:

Miss features of old system. Still getting used to it.

MediaForce Review

Vorteile:

that digital is included and that you can combine broadcast and cable to get one reach and frequency. compatibility with quickbooks.

Nachteile:

electronic invoicing is tedious and takes up a lot of time each month

Value for the Money

Kommentare: While it does not have every bell and whistle, the program is robust and provides all the reports I need. The worksheet, while not entirely customizable, is easy to read and work with. I am very pleased with this software!

Vorteile:

The software is easy to use, easy to learn.

Nachteile:

I would appreciate more flexibility in setting up the worksheet.