Hund

von Hund

5 / 5 13 Bewertungen
Hund

Wer nutzt diese Software?

SMBs, multinationals, universities, and leading Fortune 500 companies choose Hund.

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $29/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Hund
  • https://hund.io
  • Gegründet 2015

Über Hund

Provides businesses with hosted status pages for versatile incident management and service status monitoring.

162699

Hund Funktionen

  • Audit Trail (Prüfpfad)
  • Aufgabenmanagement
  • Disaster Recovery
  • Korrekturmaßnahmen (CAPA)
  • OSHA-Compliance
  • Sicherheitsmanagement
  • Ticket-Management
  • Ursachen-Diagnose
  • Vorfall-Berichterstattung

Die hilfreichsten Reviews für Hund

Hund: great tool, great support!

Mit Google übersetzen Bewertet am 19.10.2018
Analyste en informatique
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I guess we're one of Hund's early birds, with them since February 2017. We were not using a status page then and badly needed to improve our communications with our users about the status of IT services we provide.
Hund people were highly helpful, listening to every one of our needs or concerns, whether they are related to features, layout or translated terms (we collaborated with the French translation). They would always provide us with well-thought alternatives to choose from. Support has always been lightning-quick since then, and the number of subscribed users keeps increasing!

Vorteile: Well, almost everything! Ease to subscribe and edit subscription preferences, automatic behavior for collapsing and expanding component groups according to issue contents, etc. Many new features were developed or improved following our suggestions.

Nachteile: In fact, none of the significant 'cons' we have raised in the past seem to remain, as far as I remember...

Antwort des Softwareanbieters

von Hund an 20.12.2018

Thank you for taking the time to leave a review! I'm glad to hear that our product has suited your communication needs, and that we've addressed (hopefully all!) of the concerns you've brought to us. The team is honored to have you as an early customer. Please don't hesitate to reach out if you have any suggestions.

Hund is best of breed at a reasonable price

Mit Google übersetzen Bewertet am 19.12.2018
Brendon W.
lead software engineer
Marketing & Werbung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been working with Hund for about a year and it's been very productive. Their product is pretty simple and mostly intuitive. When we've found areas that could use improvement, we've been able to affect reasonable change that has made the experience even better. In addition, this team not only has support staff, they provide an SLA, which other notable leaders in the space do not.

Vorteile: The team is very responsive, fantastic people to work with.

Nachteile: This is not an api-first product. In fact, the api is pretty severely lacking. That being said, not having much of an api hasn't impacted our ability to work with the product and use it to provide value in any appreciable way.

Antwort des Softwareanbieters

von Hund an 20.12.2018

Thank you very much for your review, Brendon! I'm glad to hear that our team has been productive and responsive, and that Hund has met the majority of your needs.

We very much plan on offering a full-fledged API in the near future. It's been our most requested feature by far, and it's something we really want to see ourselves. We're taking our time developing it. We want to make it right, so that we're not going back and correcting design issues later. This involves a lot of work, but we think you'll appreciate the end result.

The team is delighted to have customers such as yourself who are a pleasure to work with, and help us further develop our product. As always, please do not hesitate to reach out if you have any questions or concerns.

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