Wer nutzt diese Software?

SMBs, multinationals, universities, and leading Fortune 500 companies choose Hund.

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 4.9 / 5
  • Benutzerfreundlichkeit 4.9 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.8 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 29,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Hund
  • https://hund.io
  • Gegründet 2015

Über Hund

Provides businesses with hosted status pages for versatile incident management and service status monitoring.

162699

Hund Funktionen

  • Audit Trail
  • Aufgabenmanagement
  • Disaster Recovery
  • Korrekturmaßnahmen (CAPA)
  • OSHA-Compliance
  • Sicherheitsmanagement
  • Ticket-Management
  • Ursachen-Diagnose
  • Vorfall-Berichterstattung

Die hilfreichsten Reviews für Hund

Hund: great tool, great support!

Bewertet am 19.10.2018
Verifizierter Rezensent
Analyste en informatique
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I guess we're one of Hund's early birds, with them since February 2017. We were not using a status page then and badly needed to improve our communications with our users about the status of IT services we provide.
Hund people were highly helpful, listening to every one of our needs or concerns, whether they are related to features, layout or translated terms (we collaborated with the French translation). They would always provide us with well-thought alternatives to choose from. Support has always been lightning-quick since then, and the number of subscribed users keeps increasing!

Vorteile: Well, almost everything! Ease to subscribe and edit subscription preferences, automatic behavior for collapsing and expanding component groups according to issue contents, etc. Many new features were developed or improved following our suggestions.

Nachteile: In fact, none of the significant 'cons' we have raised in the past seem to remain, as far as I remember...

Antwort des Softwareanbieters

von Hund an 20.12.2018

Thank you for taking the time to leave a review! I'm glad to hear that our product has suited your communication needs, and that we've addressed (hopefully all!) of the concerns you've brought to us. The team is honored to have you as an early customer. Please don't hesitate to reach out if you have any suggestions.

Hund is best of breed at a reasonable price

Bewertet am 19.12.2018
Brendon W.
lead software engineer
Marketing & Werbung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been working with Hund for about a year and it's been very productive. Their product is pretty simple and mostly intuitive. When we've found areas that could use improvement, we've been able to affect reasonable change that has made the experience even better. In addition, this team not only has support staff, they provide an SLA, which other notable leaders in the space do not.

Vorteile: The team is very responsive, fantastic people to work with.

Nachteile: This is not an api-first product. In fact, the api is pretty severely lacking. That being said, not having much of an api hasn't impacted our ability to work with the product and use it to provide value in any appreciable way.

Antwort des Softwareanbieters

von Hund an 20.12.2018

Thank you very much for your review, Brendon! I'm glad to hear that our team has been productive and responsive, and that Hund has met the majority of your needs.

We very much plan on offering a full-fledged API in the near future. It's been our most requested feature by far, and it's something we really want to see ourselves. We're taking our time developing it. We want to make it right, so that we're not going back and correcting design issues later. This involves a lot of work, but we think you'll appreciate the end result.

The team is delighted to have customers such as yourself who are a pleasure to work with, and help us further develop our product. As always, please do not hesitate to reach out if you have any questions or concerns.

Hund.op Review

Bewertet am 3.10.2018
Paul V.
CTO
Finanzdienstleistungen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Checks all the boxes for us - competitively priced, met functional challenges (e.g. message templates) statuspage.io couldn't, tight integration with PagerDuty, reliable regarding stability and performance, active and progressive roadmap, etc.

Vorteile: Customer Support! Team are incredibly responsive, accommodating, and knowledgeable. Any issues/concerns are addressed in near real-time with customer satisfaction at top priority.

Nachteile: Nothing comes to mind as the product has consistently met our needs

Antwort des Softwareanbieters

von Hund an 18.10.2018

Thank you so much, Paul! We really appreciate you taking the time to share your experience with Hund. We strive to provide a service that fits the needs of many businesses, and we're happy to hear we've hit the mark for you in both product and support. Contact us if you need anything. Cheers!

Great Monitoring and Notification Service

Bewertet am 1.1.2019
Jonathan E.
Chief Technology Officer
Computer-Software, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall - we are very satisfied with Hund and highly recommend it!

Vorteile: We have been running Hund for over three years and have found it to be particularly reliable as opposed to other products we had used previously. The integration they have with Uptime Robot and other similar services make it very easy to setup and manage. The pricing of this product is also very competitive.

Nachteile: We don't have any major issues with Hund. But we would like to see better ways of annotating issues after they have happened.

HUND helped us to keep our customers informed during incidents

Bewertet am 18.12.2018
Christian D.
Senior Business Analyst
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We worked on the German translation of HUND and it was really easy. Support team from HUND quickly responded our inquiries.

Vorteile: Easy to use, my colleagues learned it very quickly. It's also possible that HUND writes E-Mails in your companys name, so the customer will not recognize that HUND is sending the message. I like also that HUND is transparent in what they are doing, the roadmap is public.

Nachteile: The process of login in could be shorter (It's three steps to login. Why not just one step?).

Antwort des Softwareanbieters

von Hund an 20.12.2018

Thank you for taking the time to leave a review, Christian! It's excellent to hear that on-boarding team members has been smooth, and that the product is suiting your needs. With regards to the sign-in flow, you can always sign in directly to your status page by accessing its dashboard. The extra step added by signing in via our homepage is necessary since many of our customers have multiple status pages associated with their account. We do hope to smooth this out in the future though, so thanks for bringing that point up! Please reach out if you have any feedback.

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