Wer nutzt diese Software?

For organizations that want to manage multiple mobile devices, including IoT devices.

Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Preisinformationen Contact IBM for pricing information
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web

Angaben zum Hersteller

  • IBM
  • http://www.ibm.com
  • Gegründet 1911

Über IBM Maas360

MDM solution that supports multiple platforms and IoT devices and provides an overview of connected endpoints via a single dashboard.

IBM Maas360 Funktionen

  • Automatische Erkennung von Geräten
  • Beschaffungsmanagement
  • Datenmanagement
  • Einsatz-Management
  • Ferngesteuertes Update / Installation
  • Inventarverwaltung
  • Software-Management
  • Synchronisierung-Management
  • Unterstützung drahtloser Netzwerke
  • Wartungsprogramme

Die hilfreichsten Reviews für IBM Maas360

Monitoring your inventory

Bewertet am 25.3.2019
Angelika C.
AP Manager
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.

Nachteile: There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

MaaS360 Device Management Software, Enlist a Professional!

Bewertet am 13.2.2019
Amber M.
Accounting Admin
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

Vorteile: This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.

Nachteile: MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

Not a Good fit for smaller Companies

Bewertet am 11.3.2019
Chris L.
IT Support Engineer
Maschinerie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Their support staff is subpar to say it best. They take days to respond and the few I spoke to spoke to me as if I haven't been using their software for about 4 years. For the amount of money you spend (Double Other software) its not worth the headache.

Vorteile: The software comes with a bunch of features that allow you to lock down all aspects of the device whether it be Android or iOS. It does support PCs as well but I have never utilized it for PCs.

Nachteile: One thing that I was very disappointed and ultimately made me consider other similar products was the GPS tracking. There was a huge delay (like 4-5 hours) and when I contacted their support they stated that it was normal. Needless to say we had an employee get their company vehicle broken into over the weekend and when I went to look at the tablet it showed it at a customer location from the day before. We made calls to the customer and no tablet was ever found. The theft also swiped his company phone and tools.

Ok Product, Needs Some Work

Bewertet am 13.9.2019
Chad J.
Director of IT and HR Operations
Staatsverwaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.

Vorteile: Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Nachteile: Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

A bit long in the tooth now

Bewertet am 7.10.2019
David C.
ICT Officer
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It was used for device management of a small number of company mobiles and tablets but quickly became unwieldy and there was no support or training given(though this is also a failing of the device supplier who recommended the software but had zero experience with it...)

Vorteile: It's ok as an entry to device management I guess

Nachteile: It has had its day, it needs to be brought up to the level that other services offer.

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